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OSINT/FRAUD_SCAM_PLATFORM_ROADMAP.md
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Fraud & Scam Reporting Platform - Development Roadmap

Project Overview

A secure, GDPR-compliant platform for reporting and tracking fraud and scams in the Bulgarian internet space. The platform will use OSINT (Open Source Intelligence) techniques to trace and verify reported scams, providing a public database to help citizens stay informed and protected.

1. Legal Compliance & Requirements

1.1 GDPR Compliance

  • Data Minimization: Collect only necessary personal data
  • Consent Management: Explicit consent for data processing
  • Right to Access: Users can request their data
  • Right to Erasure: Users can request data deletion
  • Data Portability: Export user data in machine-readable format
  • Privacy by Design: Security measures built into the system
  • Data Protection Officer (DPO): Appoint or designate DPO
  • Data Breach Notification: 72-hour notification to authorities
  • Privacy Policy: Comprehensive, clear, and accessible
  • Cookie Consent: GDPR-compliant cookie management

1.2 Bulgarian Law Compliance

  • Personal Data Protection Act (PDPA): Align with Bulgarian implementation of GDPR
  • Electronic Commerce Act: Compliance for online services
  • Consumer Protection Act: Protect users' rights
  • Cybercrime Act: Legal framework for reporting cybercrimes
  • Defamation Laws: Ensure reports are factual and verified
  • Data Retention: Comply with Bulgarian data retention requirements
  • Terms of Service: Legally binding terms in Bulgarian and English

1.3 Legal Documentation Required

  • Privacy Policy (BG/EN)
  • Terms of Service (BG/EN)
  • Cookie Policy
  • Data Processing Agreement templates
  • User Consent Forms
  • Data Subject Rights Request Forms

2. Security Architecture

2.1 Authentication & Authorization

  • Multi-factor Authentication (MFA): Required for admins and moderators
  • Strong Password Policy: Minimum 12 characters, complexity requirements
  • Password Hashing: Use bcrypt or Argon2
  • Session Management: Secure, HTTP-only, SameSite cookies
  • JWT Tokens: For API authentication (if needed)
  • Rate Limiting: Prevent brute force attacks
  • Account Lockout: After failed login attempts
  • OAuth 2.0: Optional social login (with privacy considerations)

2.2 Data Security

  • Encryption at Rest: Encrypt sensitive database fields
  • Encryption in Transit: TLS 1.3 for all connections
  • Database Encryption: PostgreSQL encryption
  • Backup Encryption: Encrypted backups
  • PII Masking: Mask sensitive data in logs
  • Secure File Uploads: Validate, scan, and store securely
  • SQL Injection Prevention: Use Django ORM, parameterized queries
  • XSS Prevention: Content Security Policy, input sanitization

2.3 Infrastructure Security

  • HTTPS Only: Force HTTPS, HSTS headers
  • Security Headers:
    • Content-Security-Policy
    • X-Frame-Options
    • X-Content-Type-Options
    • Referrer-Policy
    • Permissions-Policy
  • DDoS Protection: CloudFlare or similar
  • WAF (Web Application Firewall): Protect against common attacks
  • Regular Security Audits: Penetration testing
  • Vulnerability Scanning: Automated security scans
  • Intrusion Detection System (IDS): Monitor for suspicious activity
  • Firewall Rules: Restrict database access

2.4 Code Security

  • Dependency Scanning: Check for vulnerable packages
  • Secret Management: Use environment variables, secrets manager
  • Input Validation: Validate all user inputs
  • CSRF Protection: Django CSRF tokens
  • Security Logging: Log security events
  • Error Handling: Don't expose sensitive information in errors

3. Technical Architecture

3.1 Technology Stack

  • Backend: Django 4.2+ (Python 3.11+)
  • Database: PostgreSQL 15+
  • Frontend: HTML5, CSS3, JavaScript (Vanilla or minimal framework)
  • Web Server: Nginx
  • WSGI Server: Gunicorn or uWSGI
  • Caching: Redis
  • Task Queue: Celery (for OSINT tasks)
  • OSINT Tools: Custom integrations with public APIs and tools

3.2 Project Structure

fraud_scam_platform/
├── manage.py
├── requirements.txt
├── .env.example
├── docker-compose.yml (optional)
├── fraud_platform/
│   ├── settings/
│   │   ├── __init__.py
│   │   ├── base.py
│   │   ├── development.py
│   │   ├── production.py
│   │   └── security.py
│   ├── urls.py
│   ├── wsgi.py
│   └── asgi.py
├── apps/
│   ├── accounts/          # User management
│   ├── reports/           # Scam/fraud reports
│   ├── osint/             # OSINT integration
│   ├── moderation/        # Moderation system
│   ├── analytics/         # Analytics and statistics
│   └── legal/             # Legal compliance tools
├── templates/
├── static/
├── media/
└── tests/

4. Database Design (PostgreSQL)

4.1 Core Tables

Users & Authentication

  • users_user: Extended user model

    • id, email, username, password_hash
    • role (normal, moderator, admin)
    • is_verified, is_active
    • created_at, updated_at
    • last_login, mfa_enabled

  • users_userprofile: Additional user information

    • user_id (FK)
    • first_name, last_name
    • phone (encrypted)
    • date_of_birth (if required)
    • consent_given, consent_date
    • preferred_language

  • users_activitylog: User activity tracking

    • user_id, action, ip_address
    • timestamp, user_agent

Reports

  • reports_scamreport: Main report table

    • id, reporter_id (FK)
    • title, description
    • scam_type, category
    • reported_url, reported_phone, reported_email
    • evidence_files (JSON)
    • status (pending, under_review, verified, rejected, archived)
    • verification_score
    • created_at, updated_at
    • is_public, is_anonymous

  • reports_scamverification: OSINT verification data

    • report_id (FK)
    • verification_method
    • verification_data (JSON)
    • confidence_score
    • verified_by (FK to user)
    • verified_at

  • reports_scamtag: Tags for categorization

    • id, name, slug, description

  • reports_scamreport_tags: Many-to-many relationship

Moderation

  • moderation_moderationaction: Moderation actions

    • id, report_id (FK)
    • moderator_id (FK)
    • action_type (approve, reject, edit, delete)
    • reason, notes
    • created_at

  • moderation_moderationqueue: Queue for pending reviews

    • report_id (FK)
    • priority, assigned_to (FK)
    • created_at

OSINT Data

  • osint_osintresult: OSINT investigation results

    • id, report_id (FK)
    • source, data_type
    • raw_data (JSON)
    • processed_data (JSON)
    • confidence_level
    • collected_at

  • osint_osinttask: Background tasks for OSINT

    • id, report_id (FK)
    • task_type, status
    • parameters (JSON)
    • result (JSON)
    • created_at, completed_at

Legal & Compliance

  • legal_consentrecord: User consent tracking

    • user_id (FK)
    • consent_type, consent_given
    • ip_address, user_agent
    • timestamp

  • legal_datarequest: GDPR data requests

    • id, user_id (FK)
    • request_type (access, deletion, portability)
    • status, requested_at
    • completed_at, response_data

Security

  • security_securityevent: Security event logging

    • id, event_type
    • user_id (nullable), ip_address
    • details (JSON)
    • severity, timestamp

  • security_failedlogin: Failed login attempts

    • id, email/username
    • ip_address, user_agent
    • timestamp

4.2 Database Security

  • Row-Level Security (RLS): Implement where applicable
  • Encrypted Fields: Use pgcrypto for sensitive data
  • Backup Strategy: Daily encrypted backups
  • Access Control: Limited database user permissions
  • Audit Logging: Track all data modifications

5. User Roles & Permissions

5.1 Normal Users

Permissions:

  • Create scam/fraud reports
  • View public reports
  • Edit own reports (before moderation)
  • Delete own reports (before moderation)
  • Comment on reports (optional)
  • Request data access/deletion
  • Report inappropriate content

Restrictions:

  • Cannot approve/reject reports
  • Cannot access admin panel
  • Cannot view private reports
  • Limited API rate limits

5.2 Moderators

Permissions:

  • All normal user permissions
  • Review and moderate reports
  • Approve/reject reports
  • Edit any report
  • Add verification data
  • Manage tags
  • View moderation queue
  • Access moderation dashboard
  • View user activity logs (limited)

Restrictions:

  • Cannot delete users
  • Cannot change user roles
  • Cannot access system settings
  • Cannot view all security logs

5.3 Administrators

Permissions:

  • All moderator permissions
  • Full admin panel access
  • User management (create, edit, delete, change roles)
  • System configuration
  • Security logs access
  • Database access (read-only recommended)
  • OSINT configuration
  • Analytics and reporting
  • Legal compliance tools

Security Requirements:

  • Mandatory MFA
  • Regular security audits
  • Activity logging
  • IP whitelisting (optional)

6. OSINT Integration

6.1 OSINT Sources & Tools

  • Domain/URL Analysis:

    • WHOIS lookups
    • DNS records
    • SSL certificate information
    • Wayback Machine (archive.org)
    • URL reputation services

  • Email Analysis:

    • Email validation services
    • Breach databases (Have I Been Pwned)
    • Email reputation checks

  • Phone Number Analysis:

    • Phone number validation
    • Carrier lookup
    • Number reputation databases

  • Social Media:

    • Public profile checks
    • Account verification status
    • Activity patterns

  • Bulgarian-Specific Sources:

    • Bulgarian business registry (APIS)
    • Bulgarian National Revenue Agency (public data)
    • Bulgarian Consumer Protection Commission
    • Bulgarian Financial Supervision Commission
    • Local news and media archives

6.2 OSINT Workflow

  1. Report Submission: User submits scam report
  2. Initial Processing: System extracts entities (URLs, emails, phones)
  3. OSINT Task Creation: Create background tasks for each entity
  4. Data Collection: Run OSINT tools and collect data
  5. Data Analysis: Process and analyze collected data
  6. Verification Scoring: Calculate confidence score
  7. Moderator Review: Moderator reviews OSINT results
  8. Report Status Update: Update report based on findings

6.3 OSINT Implementation

  • Celery Tasks: Background processing
  • API Integrations: REST APIs for OSINT services
  • Rate Limiting: Respect API rate limits
  • Caching: Cache OSINT results to avoid duplicate queries
  • Error Handling: Graceful handling of API failures
  • Data Storage: Store raw and processed OSINT data

7. Features & Functionality

7.1 Public Features

  • Report Submission Form:

    • Scam type selection
    • Description field
    • URL/Email/Phone input
    • File upload (evidence)
    • Anonymous reporting option
    • Consent checkboxes

  • Public Database:

    • Searchable list of verified scams
    • Filter by type, date, category
    • Scam details page
    • Verification status indicator
    • OSINT evidence display (sanitized)

  • Statistics Dashboard:

    • Total reports
    • Scam types breakdown
    • Trends over time
    • Geographic distribution (if applicable)

7.2 User Features

  • User Dashboard:

    • My reports
    • Report status tracking
    • Edit/delete own reports
    • Data request management

  • Profile Management:

    • Edit profile
    • Change password
    • Enable/disable MFA
    • Privacy settings
    • Consent management

7.3 Moderation Features

  • Moderation Dashboard:

    • Pending reports queue
    • Priority sorting
    • Bulk actions
    • Statistics

  • Report Review:

    • View full report details
    • Review OSINT results
    • Add verification notes
    • Approve/reject with reason
    • Edit report content

7.4 Admin Features

  • User Management:

    • User list and search
    • Edit user details
    • Change user roles
    • Suspend/activate users
    • View user activity

  • System Configuration:

    • OSINT settings
    • Email templates
    • Security settings
    • Legal document management

  • Analytics:

    • Platform statistics
    • User activity reports
    • Security event reports
    • Compliance reports

8. Development Phases

Phase 1: Foundation (Weeks 1-4)

  • Project setup and configuration
  • Database design and migration
  • User authentication system
  • Basic user roles and permissions
  • Security framework implementation
  • Legal documentation templates

Phase 2: Core Features (Weeks 5-8)

  • Report submission system
  • Report listing and search
  • Basic moderation system
  • User dashboard
  • File upload and management
  • Email notifications

Phase 3: OSINT Integration (Weeks 9-12)

  • OSINT task system (Celery)
  • Domain/URL analysis integration
  • Email analysis integration
  • Phone number analysis
  • Bulgarian-specific sources integration
  • OSINT result processing and scoring

Phase 4: Moderation & Admin (Weeks 13-16)

  • Advanced moderation dashboard
  • Moderation queue system
  • Admin panel development
  • User management interface
  • Analytics dashboard
  • Reporting system

Phase 5: Security & Compliance (Weeks 17-20)

  • GDPR compliance tools
  • Data request handling
  • Consent management
  • Security audit implementation
  • Penetration testing
  • Security hardening

Phase 6: Testing & Optimization (Weeks 21-24)

  • Unit testing
  • Integration testing
  • Security testing
  • Performance optimization
  • Load testing
  • Bug fixes

Phase 7: Deployment & Launch (Weeks 25-26)

  • Production environment setup
  • SSL certificates
  • Database migration
  • Monitoring setup
  • Backup system
  • Launch and monitoring

9. Security Checklist

Authentication & Access

  • Strong password requirements enforced
  • MFA implemented for admins/moderators
  • Session timeout configured
  • Account lockout after failed attempts
  • Rate limiting on login endpoints
  • Secure password reset flow

Data Protection

  • All sensitive data encrypted at rest
  • TLS 1.3 enforced
  • Database encryption enabled
  • Backup encryption enabled
  • PII masking in logs
  • Secure file storage

Application Security

  • CSRF protection enabled
  • XSS prevention implemented
  • SQL injection prevention
  • Input validation on all forms
  • File upload validation
  • Security headers configured
  • Content Security Policy

Infrastructure

  • HTTPS only
  • Firewall rules configured
  • Database access restricted
  • Regular security updates
  • Intrusion detection
  • DDoS protection

Monitoring & Logging

  • Security event logging
  • Failed login tracking
  • User activity logging
  • Error logging (sanitized)
  • Monitoring alerts
  • Regular security audits

10. GDPR Compliance Checklist

Data Collection

  • Privacy policy created and accessible
  • Consent forms implemented
  • Data minimization practiced
  • Purpose limitation clear
  • Legal basis documented

Data Processing

  • Data processing agreements
  • Third-party processor agreements
  • Data retention policies
  • Data deletion procedures

User Rights

  • Right to access implementation
  • Right to rectification
  • Right to erasure
  • Right to data portability
  • Right to object
  • Right to restrict processing

Security & Breaches

  • Data breach notification procedure
  • Security measures documented
  • Regular security assessments
  • Incident response plan

Documentation

  • Data processing register
  • Privacy impact assessments
  • DPO contact information
  • Regular compliance reviews

11. Bulgarian Law Compliance Checklist

  • Personal Data Protection Act compliance
  • Electronic Commerce Act compliance
  • Consumer Protection Act alignment
  • Terms of Service in Bulgarian
  • Privacy Policy in Bulgarian
  • Bulgarian business registration (if applicable)
  • Tax compliance (if applicable)
  • Local hosting requirements (if applicable)

12. Deployment Considerations

12.1 Hosting

  • Recommended: Bulgarian or EU-based hosting (GDPR)
  • Options: AWS EU, DigitalOcean EU, Bulgarian hosting providers
  • Requirements:
    • PostgreSQL support
    • SSL certificates
    • Backup capabilities
    • Monitoring tools

12.2 Environment Configuration

  • Development: Local development environment
  • Staging: Pre-production testing
  • Production: Live environment
  • Environment Variables: Secure secret management

12.3 Monitoring & Maintenance

  • Application Monitoring: Error tracking (Sentry)
  • Server Monitoring: Uptime monitoring
  • Database Monitoring: Query performance
  • Security Monitoring: Intrusion detection
  • Backup Monitoring: Verify backups regularly

12.4 Backup Strategy

  • Database Backups: Daily automated backups
  • File Backups: Daily media file backups
  • Backup Retention: 30 days minimum
  • Backup Testing: Monthly restore tests
  • Offsite Backups: Store backups separately

13. Post-Launch Considerations

13.1 Maintenance

  • Regular security updates
  • Dependency updates
  • Database optimization
  • Performance monitoring
  • User feedback collection

13.2 Continuous Improvement

  • Feature enhancements based on feedback
  • OSINT source expansion
  • Security improvements
  • Performance optimization
  • Legal compliance updates

13.3 Community Engagement

  • User education about scams
  • Regular blog posts/articles
  • Social media presence
  • Partnership with authorities
  • Public awareness campaigns

14. Risk Management

14.1 Technical Risks

  • Data Breach: Mitigation through security measures
  • DDoS Attacks: DDoS protection service
  • System Downtime: Redundancy and monitoring
  • Data Loss: Regular backups

14.2 Legal Risks

  • GDPR Violations: Regular compliance audits
  • Defamation Claims: Moderation and verification
  • Data Subject Complaints: Clear procedures
  • Regulatory Changes: Regular legal review

14.3 Operational Risks

  • Moderator Availability: Multiple moderators
  • OSINT Service Failures: Multiple sources, caching
  • User Abuse: Reporting and moderation tools
  • Scalability: Plan for growth

15. Resources & References

15.1 Django Resources

  • Django Security Best Practices
  • Django GDPR Compliance Guide
  • Django Authentication System

15.2 Security Resources

  • OWASP Top 10
  • GDPR Official Guidelines
  • Bulgarian Personal Data Protection Commission

15.3 OSINT Resources

  • OSINT Framework
  • Bulgarian Public Registries
  • Open Source Intelligence Tools

16. Success Metrics

16.1 Platform Metrics

  • Number of reports submitted
  • Number of verified scams
  • User registration rate
  • Report verification time
  • Platform uptime

16.2 Security Metrics

  • Number of security incidents
  • Failed login attempts
  • Security audit results
  • Response time to incidents

16.3 Compliance Metrics

  • GDPR request response time
  • Data breach incidents (target: 0)
  • Compliance audit results
  • User consent rate

Conclusion

This roadmap provides a comprehensive guide for developing a secure, GDPR-compliant fraud and scam reporting platform. The project should be developed incrementally, with security and legal compliance as top priorities throughout all phases.

Key Principles:

  1. Security first
  2. Legal compliance from day one
  3. User privacy and data protection
  4. Transparency and accountability
  5. Continuous improvement

Next Steps:

  1. Review and approve this roadmap
  2. Set up development environment
  3. Begin Phase 1 implementation
  4. Consult with legal experts for compliance
  5. Establish security review process

Document Version: 1.0
Last Updated: [Date]
Maintained by: Development Team