# Fraud & Scam Reporting Platform - Development Roadmap

## Project Overview

A secure, GDPR-compliant platform for reporting and tracking fraud and scams in the Bulgarian internet space. The platform will use OSINT (Open Source Intelligence) techniques to trace and verify reported scams, providing a public database to help citizens stay informed and protected.

---

## 1. Legal Compliance & Requirements

### 1.1 GDPR Compliance
- **Data Minimization**: Collect only necessary personal data
- **Consent Management**: Explicit consent for data processing
- **Right to Access**: Users can request their data
- **Right to Erasure**: Users can request data deletion
- **Data Portability**: Export user data in machine-readable format
- **Privacy by Design**: Security measures built into the system
- **Data Protection Officer (DPO)**: Appoint or designate DPO
- **Data Breach Notification**: 72-hour notification to authorities
- **Privacy Policy**: Comprehensive, clear, and accessible
- **Cookie Consent**: GDPR-compliant cookie management

### 1.2 Bulgarian Law Compliance
- **Personal Data Protection Act (PDPA)**: Align with Bulgarian implementation of GDPR
- **Electronic Commerce Act**: Compliance for online services
- **Consumer Protection Act**: Protect users' rights
- **Cybercrime Act**: Legal framework for reporting cybercrimes
- **Defamation Laws**: Ensure reports are factual and verified
- **Data Retention**: Comply with Bulgarian data retention requirements
- **Terms of Service**: Legally binding terms in Bulgarian and English

### 1.3 Legal Documentation Required
- Privacy Policy (BG/EN)
- Terms of Service (BG/EN)
- Cookie Policy
- Data Processing Agreement templates
- User Consent Forms
- Data Subject Rights Request Forms

---

## 2. Security Architecture

### 2.1 Authentication & Authorization
- **Multi-factor Authentication (MFA)**: Required for admins and moderators
- **Strong Password Policy**: Minimum 12 characters, complexity requirements
- **Password Hashing**: Use bcrypt or Argon2
- **Session Management**: Secure, HTTP-only, SameSite cookies
- **JWT Tokens**: For API authentication (if needed)
- **Rate Limiting**: Prevent brute force attacks
- **Account Lockout**: After failed login attempts
- **OAuth 2.0**: Optional social login (with privacy considerations)

### 2.2 Data Security
- **Encryption at Rest**: Encrypt sensitive database fields
- **Encryption in Transit**: TLS 1.3 for all connections
- **Database Encryption**: PostgreSQL encryption
- **Backup Encryption**: Encrypted backups
- **PII Masking**: Mask sensitive data in logs
- **Secure File Uploads**: Validate, scan, and store securely
- **SQL Injection Prevention**: Use Django ORM, parameterized queries
- **XSS Prevention**: Content Security Policy, input sanitization

### 2.3 Infrastructure Security
- **HTTPS Only**: Force HTTPS, HSTS headers
- **Security Headers**: 
  - Content-Security-Policy
  - X-Frame-Options
  - X-Content-Type-Options
  - Referrer-Policy
  - Permissions-Policy
- **DDoS Protection**: CloudFlare or similar
- **WAF (Web Application Firewall)**: Protect against common attacks
- **Regular Security Audits**: Penetration testing
- **Vulnerability Scanning**: Automated security scans
- **Intrusion Detection System (IDS)**: Monitor for suspicious activity
- **Firewall Rules**: Restrict database access

### 2.4 Code Security
- **Dependency Scanning**: Check for vulnerable packages
- **Secret Management**: Use environment variables, secrets manager
- **Input Validation**: Validate all user inputs
- **CSRF Protection**: Django CSRF tokens
- **Security Logging**: Log security events
- **Error Handling**: Don't expose sensitive information in errors

---

## 3. Technical Architecture

### 3.1 Technology Stack
- **Backend**: Django 4.2+ (Python 3.11+)
- **Database**: PostgreSQL 15+
- **Frontend**: HTML5, CSS3, JavaScript (Vanilla or minimal framework)
- **Web Server**: Nginx
- **WSGI Server**: Gunicorn or uWSGI
- **Caching**: Redis
- **Task Queue**: Celery (for OSINT tasks)
- **OSINT Tools**: Custom integrations with public APIs and tools

### 3.2 Project Structure
```
fraud_scam_platform/
├── manage.py
├── requirements.txt
├── .env.example
├── docker-compose.yml (optional)
├── fraud_platform/
│   ├── settings/
│   │   ├── __init__.py
│   │   ├── base.py
│   │   ├── development.py
│   │   ├── production.py
│   │   └── security.py
│   ├── urls.py
│   ├── wsgi.py
│   └── asgi.py
├── apps/
│   ├── accounts/          # User management
│   ├── reports/           # Scam/fraud reports
│   ├── osint/             # OSINT integration
│   ├── moderation/        # Moderation system
│   ├── analytics/         # Analytics and statistics
│   └── legal/             # Legal compliance tools
├── templates/
├── static/
├── media/
└── tests/
```

---

## 4. Database Design (PostgreSQL)

### 4.1 Core Tables

#### Users & Authentication
- **users_user**: Extended user model
  - id, email, username, password_hash
  - role (normal, moderator, admin)
  - is_verified, is_active
  - created_at, updated_at
  - last_login, mfa_enabled

- **users_userprofile**: Additional user information
  - user_id (FK)
  - first_name, last_name
  - phone (encrypted)
  - date_of_birth (if required)
  - consent_given, consent_date
  - preferred_language

- **users_activitylog**: User activity tracking
  - user_id, action, ip_address
  - timestamp, user_agent

#### Reports
- **reports_scamreport**: Main report table
  - id, reporter_id (FK)
  - title, description
  - scam_type, category
  - reported_url, reported_phone, reported_email
  - evidence_files (JSON)
  - status (pending, under_review, verified, rejected, archived)
  - verification_score
  - created_at, updated_at
  - is_public, is_anonymous

- **reports_scamverification**: OSINT verification data
  - report_id (FK)
  - verification_method
  - verification_data (JSON)
  - confidence_score
  - verified_by (FK to user)
  - verified_at

- **reports_scamtag**: Tags for categorization
  - id, name, slug, description

- **reports_scamreport_tags**: Many-to-many relationship

#### Moderation
- **moderation_moderationaction**: Moderation actions
  - id, report_id (FK)
  - moderator_id (FK)
  - action_type (approve, reject, edit, delete)
  - reason, notes
  - created_at

- **moderation_moderationqueue**: Queue for pending reviews
  - report_id (FK)
  - priority, assigned_to (FK)
  - created_at

#### OSINT Data
- **osint_osintresult**: OSINT investigation results
  - id, report_id (FK)
  - source, data_type
  - raw_data (JSON)
  - processed_data (JSON)
  - confidence_level
  - collected_at

- **osint_osinttask**: Background tasks for OSINT
  - id, report_id (FK)
  - task_type, status
  - parameters (JSON)
  - result (JSON)
  - created_at, completed_at

#### Legal & Compliance
- **legal_consentrecord**: User consent tracking
  - user_id (FK)
  - consent_type, consent_given
  - ip_address, user_agent
  - timestamp

- **legal_datarequest**: GDPR data requests
  - id, user_id (FK)
  - request_type (access, deletion, portability)
  - status, requested_at
  - completed_at, response_data

#### Security
- **security_securityevent**: Security event logging
  - id, event_type
  - user_id (nullable), ip_address
  - details (JSON)
  - severity, timestamp

- **security_failedlogin**: Failed login attempts
  - id, email/username
  - ip_address, user_agent
  - timestamp

### 4.2 Database Security
- **Row-Level Security (RLS)**: Implement where applicable
- **Encrypted Fields**: Use pgcrypto for sensitive data
- **Backup Strategy**: Daily encrypted backups
- **Access Control**: Limited database user permissions
- **Audit Logging**: Track all data modifications

---

## 5. User Roles & Permissions

### 5.1 Normal Users
**Permissions:**
- Create scam/fraud reports
- View public reports
- Edit own reports (before moderation)
- Delete own reports (before moderation)
- Comment on reports (optional)
- Request data access/deletion
- Report inappropriate content

**Restrictions:**
- Cannot approve/reject reports
- Cannot access admin panel
- Cannot view private reports
- Limited API rate limits

### 5.2 Moderators
**Permissions:**
- All normal user permissions
- Review and moderate reports
- Approve/reject reports
- Edit any report
- Add verification data
- Manage tags
- View moderation queue
- Access moderation dashboard
- View user activity logs (limited)

**Restrictions:**
- Cannot delete users
- Cannot change user roles
- Cannot access system settings
- Cannot view all security logs

### 5.3 Administrators
**Permissions:**
- All moderator permissions
- Full admin panel access
- User management (create, edit, delete, change roles)
- System configuration
- Security logs access
- Database access (read-only recommended)
- OSINT configuration
- Analytics and reporting
- Legal compliance tools

**Security Requirements:**
- Mandatory MFA
- Regular security audits
- Activity logging
- IP whitelisting (optional)

---

## 6. OSINT Integration

### 6.1 OSINT Sources & Tools
- **Domain/URL Analysis**:
  - WHOIS lookups
  - DNS records
  - SSL certificate information
  - Wayback Machine (archive.org)
  - URL reputation services

- **Email Analysis**:
  - Email validation services
  - Breach databases (Have I Been Pwned)
  - Email reputation checks

- **Phone Number Analysis**:
  - Phone number validation
  - Carrier lookup
  - Number reputation databases

- **Social Media**:
  - Public profile checks
  - Account verification status
  - Activity patterns

- **Bulgarian-Specific Sources**:
  - Bulgarian business registry (APIS)
  - Bulgarian National Revenue Agency (public data)
  - Bulgarian Consumer Protection Commission
  - Bulgarian Financial Supervision Commission
  - Local news and media archives

### 6.2 OSINT Workflow
1. **Report Submission**: User submits scam report
2. **Initial Processing**: System extracts entities (URLs, emails, phones)
3. **OSINT Task Creation**: Create background tasks for each entity
4. **Data Collection**: Run OSINT tools and collect data
5. **Data Analysis**: Process and analyze collected data
6. **Verification Scoring**: Calculate confidence score
7. **Moderator Review**: Moderator reviews OSINT results
8. **Report Status Update**: Update report based on findings

### 6.3 OSINT Implementation
- **Celery Tasks**: Background processing
- **API Integrations**: REST APIs for OSINT services
- **Rate Limiting**: Respect API rate limits
- **Caching**: Cache OSINT results to avoid duplicate queries
- **Error Handling**: Graceful handling of API failures
- **Data Storage**: Store raw and processed OSINT data

---

## 7. Features & Functionality

### 7.1 Public Features
- **Report Submission Form**:
  - Scam type selection
  - Description field
  - URL/Email/Phone input
  - File upload (evidence)
  - Anonymous reporting option
  - Consent checkboxes

- **Public Database**:
  - Searchable list of verified scams
  - Filter by type, date, category
  - Scam details page
  - Verification status indicator
  - OSINT evidence display (sanitized)

- **Statistics Dashboard**:
  - Total reports
  - Scam types breakdown
  - Trends over time
  - Geographic distribution (if applicable)

### 7.2 User Features
- **User Dashboard**:
  - My reports
  - Report status tracking
  - Edit/delete own reports
  - Data request management

- **Profile Management**:
  - Edit profile
  - Change password
  - Enable/disable MFA
  - Privacy settings
  - Consent management

### 7.3 Moderation Features
- **Moderation Dashboard**:
  - Pending reports queue
  - Priority sorting
  - Bulk actions
  - Statistics

- **Report Review**:
  - View full report details
  - Review OSINT results
  - Add verification notes
  - Approve/reject with reason
  - Edit report content

### 7.4 Admin Features
- **User Management**:
  - User list and search
  - Edit user details
  - Change user roles
  - Suspend/activate users
  - View user activity

- **System Configuration**:
  - OSINT settings
  - Email templates
  - Security settings
  - Legal document management

- **Analytics**:
  - Platform statistics
  - User activity reports
  - Security event reports
  - Compliance reports

---

## 8. Development Phases

### Phase 1: Foundation (Weeks 1-4)
- [ ] Project setup and configuration
- [ ] Database design and migration
- [ ] User authentication system
- [ ] Basic user roles and permissions
- [ ] Security framework implementation
- [ ] Legal documentation templates

### Phase 2: Core Features (Weeks 5-8)
- [ ] Report submission system
- [ ] Report listing and search
- [ ] Basic moderation system
- [ ] User dashboard
- [ ] File upload and management
- [ ] Email notifications

### Phase 3: OSINT Integration (Weeks 9-12)
- [ ] OSINT task system (Celery)
- [ ] Domain/URL analysis integration
- [ ] Email analysis integration
- [ ] Phone number analysis
- [ ] Bulgarian-specific sources integration
- [ ] OSINT result processing and scoring

### Phase 4: Moderation & Admin (Weeks 13-16)
- [ ] Advanced moderation dashboard
- [ ] Moderation queue system
- [ ] Admin panel development
- [ ] User management interface
- [ ] Analytics dashboard
- [ ] Reporting system

### Phase 5: Security & Compliance (Weeks 17-20)
- [ ] GDPR compliance tools
- [ ] Data request handling
- [ ] Consent management
- [ ] Security audit implementation
- [ ] Penetration testing
- [ ] Security hardening

### Phase 6: Testing & Optimization (Weeks 21-24)
- [ ] Unit testing
- [ ] Integration testing
- [ ] Security testing
- [ ] Performance optimization
- [ ] Load testing
- [ ] Bug fixes

### Phase 7: Deployment & Launch (Weeks 25-26)
- [ ] Production environment setup
- [ ] SSL certificates
- [ ] Database migration
- [ ] Monitoring setup
- [ ] Backup system
- [ ] Launch and monitoring

---

## 9. Security Checklist

### Authentication & Access
- [ ] Strong password requirements enforced
- [ ] MFA implemented for admins/moderators
- [ ] Session timeout configured
- [ ] Account lockout after failed attempts
- [ ] Rate limiting on login endpoints
- [ ] Secure password reset flow

### Data Protection
- [ ] All sensitive data encrypted at rest
- [ ] TLS 1.3 enforced
- [ ] Database encryption enabled
- [ ] Backup encryption enabled
- [ ] PII masking in logs
- [ ] Secure file storage

### Application Security
- [ ] CSRF protection enabled
- [ ] XSS prevention implemented
- [ ] SQL injection prevention
- [ ] Input validation on all forms
- [ ] File upload validation
- [ ] Security headers configured
- [ ] Content Security Policy

### Infrastructure
- [ ] HTTPS only
- [ ] Firewall rules configured
- [ ] Database access restricted
- [ ] Regular security updates
- [ ] Intrusion detection
- [ ] DDoS protection

### Monitoring & Logging
- [ ] Security event logging
- [ ] Failed login tracking
- [ ] User activity logging
- [ ] Error logging (sanitized)
- [ ] Monitoring alerts
- [ ] Regular security audits

---

## 10. GDPR Compliance Checklist

### Data Collection
- [ ] Privacy policy created and accessible
- [ ] Consent forms implemented
- [ ] Data minimization practiced
- [ ] Purpose limitation clear
- [ ] Legal basis documented

### Data Processing
- [ ] Data processing agreements
- [ ] Third-party processor agreements
- [ ] Data retention policies
- [ ] Data deletion procedures

### User Rights
- [ ] Right to access implementation
- [ ] Right to rectification
- [ ] Right to erasure
- [ ] Right to data portability
- [ ] Right to object
- [ ] Right to restrict processing

### Security & Breaches
- [ ] Data breach notification procedure
- [ ] Security measures documented
- [ ] Regular security assessments
- [ ] Incident response plan

### Documentation
- [ ] Data processing register
- [ ] Privacy impact assessments
- [ ] DPO contact information
- [ ] Regular compliance reviews

---

## 11. Bulgarian Law Compliance Checklist

- [ ] Personal Data Protection Act compliance
- [ ] Electronic Commerce Act compliance
- [ ] Consumer Protection Act alignment
- [ ] Terms of Service in Bulgarian
- [ ] Privacy Policy in Bulgarian
- [ ] Bulgarian business registration (if applicable)
- [ ] Tax compliance (if applicable)
- [ ] Local hosting requirements (if applicable)

---

## 12. Deployment Considerations

### 12.1 Hosting
- **Recommended**: Bulgarian or EU-based hosting (GDPR)
- **Options**: AWS EU, DigitalOcean EU, Bulgarian hosting providers
- **Requirements**: 
  - PostgreSQL support
  - SSL certificates
  - Backup capabilities
  - Monitoring tools

### 12.2 Environment Configuration
- **Development**: Local development environment
- **Staging**: Pre-production testing
- **Production**: Live environment
- **Environment Variables**: Secure secret management

### 12.3 Monitoring & Maintenance
- **Application Monitoring**: Error tracking (Sentry)
- **Server Monitoring**: Uptime monitoring
- **Database Monitoring**: Query performance
- **Security Monitoring**: Intrusion detection
- **Backup Monitoring**: Verify backups regularly

### 12.4 Backup Strategy
- **Database Backups**: Daily automated backups
- **File Backups**: Daily media file backups
- **Backup Retention**: 30 days minimum
- **Backup Testing**: Monthly restore tests
- **Offsite Backups**: Store backups separately

---

## 13. Post-Launch Considerations

### 13.1 Maintenance
- Regular security updates
- Dependency updates
- Database optimization
- Performance monitoring
- User feedback collection

### 13.2 Continuous Improvement
- Feature enhancements based on feedback
- OSINT source expansion
- Security improvements
- Performance optimization
- Legal compliance updates

### 13.3 Community Engagement
- User education about scams
- Regular blog posts/articles
- Social media presence
- Partnership with authorities
- Public awareness campaigns

---

## 14. Risk Management

### 14.1 Technical Risks
- **Data Breach**: Mitigation through security measures
- **DDoS Attacks**: DDoS protection service
- **System Downtime**: Redundancy and monitoring
- **Data Loss**: Regular backups

### 14.2 Legal Risks
- **GDPR Violations**: Regular compliance audits
- **Defamation Claims**: Moderation and verification
- **Data Subject Complaints**: Clear procedures
- **Regulatory Changes**: Regular legal review

### 14.3 Operational Risks
- **Moderator Availability**: Multiple moderators
- **OSINT Service Failures**: Multiple sources, caching
- **User Abuse**: Reporting and moderation tools
- **Scalability**: Plan for growth

---

## 15. Resources & References

### 15.1 Django Resources
- Django Security Best Practices
- Django GDPR Compliance Guide
- Django Authentication System

### 15.2 Security Resources
- OWASP Top 10
- GDPR Official Guidelines
- Bulgarian Personal Data Protection Commission

### 15.3 OSINT Resources
- OSINT Framework
- Bulgarian Public Registries
- Open Source Intelligence Tools

---

## 16. Success Metrics

### 16.1 Platform Metrics
- Number of reports submitted
- Number of verified scams
- User registration rate
- Report verification time
- Platform uptime

### 16.2 Security Metrics
- Number of security incidents
- Failed login attempts
- Security audit results
- Response time to incidents

### 16.3 Compliance Metrics
- GDPR request response time
- Data breach incidents (target: 0)
- Compliance audit results
- User consent rate

---

## Conclusion

This roadmap provides a comprehensive guide for developing a secure, GDPR-compliant fraud and scam reporting platform. The project should be developed incrementally, with security and legal compliance as top priorities throughout all phases.

**Key Principles:**
1. Security first
2. Legal compliance from day one
3. User privacy and data protection
4. Transparency and accountability
5. Continuous improvement

**Next Steps:**
1. Review and approve this roadmap
2. Set up development environment
3. Begin Phase 1 implementation
4. Consult with legal experts for compliance
5. Establish security review process

---

*Document Version: 1.0*  
*Last Updated: [Date]*  
*Maintained by: Development Team*