728 lines
20 KiB
Markdown
728 lines
20 KiB
Markdown
# Fraud & Scam Reporting Platform - Development Roadmap
|
|
|
|
## Project Overview
|
|
|
|
A secure, GDPR-compliant platform for reporting and tracking fraud and scams in the Bulgarian internet space. The platform will use OSINT (Open Source Intelligence) techniques to trace and verify reported scams, providing a public database to help citizens stay informed and protected.
|
|
|
|
---
|
|
|
|
## 1. Legal Compliance & Requirements
|
|
|
|
### 1.1 GDPR Compliance
|
|
- **Data Minimization**: Collect only necessary personal data
|
|
- **Consent Management**: Explicit consent for data processing
|
|
- **Right to Access**: Users can request their data
|
|
- **Right to Erasure**: Users can request data deletion
|
|
- **Data Portability**: Export user data in machine-readable format
|
|
- **Privacy by Design**: Security measures built into the system
|
|
- **Data Protection Officer (DPO)**: Appoint or designate DPO
|
|
- **Data Breach Notification**: 72-hour notification to authorities
|
|
- **Privacy Policy**: Comprehensive, clear, and accessible
|
|
- **Cookie Consent**: GDPR-compliant cookie management
|
|
|
|
### 1.2 Bulgarian Law Compliance
|
|
- **Personal Data Protection Act (PDPA)**: Align with Bulgarian implementation of GDPR
|
|
- **Electronic Commerce Act**: Compliance for online services
|
|
- **Consumer Protection Act**: Protect users' rights
|
|
- **Cybercrime Act**: Legal framework for reporting cybercrimes
|
|
- **Defamation Laws**: Ensure reports are factual and verified
|
|
- **Data Retention**: Comply with Bulgarian data retention requirements
|
|
- **Terms of Service**: Legally binding terms in Bulgarian and English
|
|
|
|
### 1.3 Legal Documentation Required
|
|
- Privacy Policy (BG/EN)
|
|
- Terms of Service (BG/EN)
|
|
- Cookie Policy
|
|
- Data Processing Agreement templates
|
|
- User Consent Forms
|
|
- Data Subject Rights Request Forms
|
|
|
|
---
|
|
|
|
## 2. Security Architecture
|
|
|
|
### 2.1 Authentication & Authorization
|
|
- **Multi-factor Authentication (MFA)**: Required for admins and moderators
|
|
- **Strong Password Policy**: Minimum 12 characters, complexity requirements
|
|
- **Password Hashing**: Use bcrypt or Argon2
|
|
- **Session Management**: Secure, HTTP-only, SameSite cookies
|
|
- **JWT Tokens**: For API authentication (if needed)
|
|
- **Rate Limiting**: Prevent brute force attacks
|
|
- **Account Lockout**: After failed login attempts
|
|
- **OAuth 2.0**: Optional social login (with privacy considerations)
|
|
|
|
### 2.2 Data Security
|
|
- **Encryption at Rest**: Encrypt sensitive database fields
|
|
- **Encryption in Transit**: TLS 1.3 for all connections
|
|
- **Database Encryption**: PostgreSQL encryption
|
|
- **Backup Encryption**: Encrypted backups
|
|
- **PII Masking**: Mask sensitive data in logs
|
|
- **Secure File Uploads**: Validate, scan, and store securely
|
|
- **SQL Injection Prevention**: Use Django ORM, parameterized queries
|
|
- **XSS Prevention**: Content Security Policy, input sanitization
|
|
|
|
### 2.3 Infrastructure Security
|
|
- **HTTPS Only**: Force HTTPS, HSTS headers
|
|
- **Security Headers**:
|
|
- Content-Security-Policy
|
|
- X-Frame-Options
|
|
- X-Content-Type-Options
|
|
- Referrer-Policy
|
|
- Permissions-Policy
|
|
- **DDoS Protection**: CloudFlare or similar
|
|
- **WAF (Web Application Firewall)**: Protect against common attacks
|
|
- **Regular Security Audits**: Penetration testing
|
|
- **Vulnerability Scanning**: Automated security scans
|
|
- **Intrusion Detection System (IDS)**: Monitor for suspicious activity
|
|
- **Firewall Rules**: Restrict database access
|
|
|
|
### 2.4 Code Security
|
|
- **Dependency Scanning**: Check for vulnerable packages
|
|
- **Secret Management**: Use environment variables, secrets manager
|
|
- **Input Validation**: Validate all user inputs
|
|
- **CSRF Protection**: Django CSRF tokens
|
|
- **Security Logging**: Log security events
|
|
- **Error Handling**: Don't expose sensitive information in errors
|
|
|
|
---
|
|
|
|
## 3. Technical Architecture
|
|
|
|
### 3.1 Technology Stack
|
|
- **Backend**: Django 4.2+ (Python 3.11+)
|
|
- **Database**: PostgreSQL 15+
|
|
- **Frontend**: HTML5, CSS3, JavaScript (Vanilla or minimal framework)
|
|
- **Web Server**: Nginx
|
|
- **WSGI Server**: Gunicorn or uWSGI
|
|
- **Caching**: Redis
|
|
- **Task Queue**: Celery (for OSINT tasks)
|
|
- **OSINT Tools**: Custom integrations with public APIs and tools
|
|
|
|
### 3.2 Project Structure
|
|
```
|
|
fraud_scam_platform/
|
|
├── manage.py
|
|
├── requirements.txt
|
|
├── .env.example
|
|
├── docker-compose.yml (optional)
|
|
├── fraud_platform/
|
|
│ ├── settings/
|
|
│ │ ├── __init__.py
|
|
│ │ ├── base.py
|
|
│ │ ├── development.py
|
|
│ │ ├── production.py
|
|
│ │ └── security.py
|
|
│ ├── urls.py
|
|
│ ├── wsgi.py
|
|
│ └── asgi.py
|
|
├── apps/
|
|
│ ├── accounts/ # User management
|
|
│ ├── reports/ # Scam/fraud reports
|
|
│ ├── osint/ # OSINT integration
|
|
│ ├── moderation/ # Moderation system
|
|
│ ├── analytics/ # Analytics and statistics
|
|
│ └── legal/ # Legal compliance tools
|
|
├── templates/
|
|
├── static/
|
|
├── media/
|
|
└── tests/
|
|
```
|
|
|
|
---
|
|
|
|
## 4. Database Design (PostgreSQL)
|
|
|
|
### 4.1 Core Tables
|
|
|
|
#### Users & Authentication
|
|
- **users_user**: Extended user model
|
|
- id, email, username, password_hash
|
|
- role (normal, moderator, admin)
|
|
- is_verified, is_active
|
|
- created_at, updated_at
|
|
- last_login, mfa_enabled
|
|
|
|
- **users_userprofile**: Additional user information
|
|
- user_id (FK)
|
|
- first_name, last_name
|
|
- phone (encrypted)
|
|
- date_of_birth (if required)
|
|
- consent_given, consent_date
|
|
- preferred_language
|
|
|
|
- **users_activitylog**: User activity tracking
|
|
- user_id, action, ip_address
|
|
- timestamp, user_agent
|
|
|
|
#### Reports
|
|
- **reports_scamreport**: Main report table
|
|
- id, reporter_id (FK)
|
|
- title, description
|
|
- scam_type, category
|
|
- reported_url, reported_phone, reported_email
|
|
- evidence_files (JSON)
|
|
- status (pending, under_review, verified, rejected, archived)
|
|
- verification_score
|
|
- created_at, updated_at
|
|
- is_public, is_anonymous
|
|
|
|
- **reports_scamverification**: OSINT verification data
|
|
- report_id (FK)
|
|
- verification_method
|
|
- verification_data (JSON)
|
|
- confidence_score
|
|
- verified_by (FK to user)
|
|
- verified_at
|
|
|
|
- **reports_scamtag**: Tags for categorization
|
|
- id, name, slug, description
|
|
|
|
- **reports_scamreport_tags**: Many-to-many relationship
|
|
|
|
#### Moderation
|
|
- **moderation_moderationaction**: Moderation actions
|
|
- id, report_id (FK)
|
|
- moderator_id (FK)
|
|
- action_type (approve, reject, edit, delete)
|
|
- reason, notes
|
|
- created_at
|
|
|
|
- **moderation_moderationqueue**: Queue for pending reviews
|
|
- report_id (FK)
|
|
- priority, assigned_to (FK)
|
|
- created_at
|
|
|
|
#### OSINT Data
|
|
- **osint_osintresult**: OSINT investigation results
|
|
- id, report_id (FK)
|
|
- source, data_type
|
|
- raw_data (JSON)
|
|
- processed_data (JSON)
|
|
- confidence_level
|
|
- collected_at
|
|
|
|
- **osint_osinttask**: Background tasks for OSINT
|
|
- id, report_id (FK)
|
|
- task_type, status
|
|
- parameters (JSON)
|
|
- result (JSON)
|
|
- created_at, completed_at
|
|
|
|
#### Legal & Compliance
|
|
- **legal_consentrecord**: User consent tracking
|
|
- user_id (FK)
|
|
- consent_type, consent_given
|
|
- ip_address, user_agent
|
|
- timestamp
|
|
|
|
- **legal_datarequest**: GDPR data requests
|
|
- id, user_id (FK)
|
|
- request_type (access, deletion, portability)
|
|
- status, requested_at
|
|
- completed_at, response_data
|
|
|
|
#### Security
|
|
- **security_securityevent**: Security event logging
|
|
- id, event_type
|
|
- user_id (nullable), ip_address
|
|
- details (JSON)
|
|
- severity, timestamp
|
|
|
|
- **security_failedlogin**: Failed login attempts
|
|
- id, email/username
|
|
- ip_address, user_agent
|
|
- timestamp
|
|
|
|
### 4.2 Database Security
|
|
- **Row-Level Security (RLS)**: Implement where applicable
|
|
- **Encrypted Fields**: Use pgcrypto for sensitive data
|
|
- **Backup Strategy**: Daily encrypted backups
|
|
- **Access Control**: Limited database user permissions
|
|
- **Audit Logging**: Track all data modifications
|
|
|
|
---
|
|
|
|
## 5. User Roles & Permissions
|
|
|
|
### 5.1 Normal Users
|
|
**Permissions:**
|
|
- Create scam/fraud reports
|
|
- View public reports
|
|
- Edit own reports (before moderation)
|
|
- Delete own reports (before moderation)
|
|
- Comment on reports (optional)
|
|
- Request data access/deletion
|
|
- Report inappropriate content
|
|
|
|
**Restrictions:**
|
|
- Cannot approve/reject reports
|
|
- Cannot access admin panel
|
|
- Cannot view private reports
|
|
- Limited API rate limits
|
|
|
|
### 5.2 Moderators
|
|
**Permissions:**
|
|
- All normal user permissions
|
|
- Review and moderate reports
|
|
- Approve/reject reports
|
|
- Edit any report
|
|
- Add verification data
|
|
- Manage tags
|
|
- View moderation queue
|
|
- Access moderation dashboard
|
|
- View user activity logs (limited)
|
|
|
|
**Restrictions:**
|
|
- Cannot delete users
|
|
- Cannot change user roles
|
|
- Cannot access system settings
|
|
- Cannot view all security logs
|
|
|
|
### 5.3 Administrators
|
|
**Permissions:**
|
|
- All moderator permissions
|
|
- Full admin panel access
|
|
- User management (create, edit, delete, change roles)
|
|
- System configuration
|
|
- Security logs access
|
|
- Database access (read-only recommended)
|
|
- OSINT configuration
|
|
- Analytics and reporting
|
|
- Legal compliance tools
|
|
|
|
**Security Requirements:**
|
|
- Mandatory MFA
|
|
- Regular security audits
|
|
- Activity logging
|
|
- IP whitelisting (optional)
|
|
|
|
---
|
|
|
|
## 6. OSINT Integration
|
|
|
|
### 6.1 OSINT Sources & Tools
|
|
- **Domain/URL Analysis**:
|
|
- WHOIS lookups
|
|
- DNS records
|
|
- SSL certificate information
|
|
- Wayback Machine (archive.org)
|
|
- URL reputation services
|
|
|
|
- **Email Analysis**:
|
|
- Email validation services
|
|
- Breach databases (Have I Been Pwned)
|
|
- Email reputation checks
|
|
|
|
- **Phone Number Analysis**:
|
|
- Phone number validation
|
|
- Carrier lookup
|
|
- Number reputation databases
|
|
|
|
- **Social Media**:
|
|
- Public profile checks
|
|
- Account verification status
|
|
- Activity patterns
|
|
|
|
- **Bulgarian-Specific Sources**:
|
|
- Bulgarian business registry (APIS)
|
|
- Bulgarian National Revenue Agency (public data)
|
|
- Bulgarian Consumer Protection Commission
|
|
- Bulgarian Financial Supervision Commission
|
|
- Local news and media archives
|
|
|
|
### 6.2 OSINT Workflow
|
|
1. **Report Submission**: User submits scam report
|
|
2. **Initial Processing**: System extracts entities (URLs, emails, phones)
|
|
3. **OSINT Task Creation**: Create background tasks for each entity
|
|
4. **Data Collection**: Run OSINT tools and collect data
|
|
5. **Data Analysis**: Process and analyze collected data
|
|
6. **Verification Scoring**: Calculate confidence score
|
|
7. **Moderator Review**: Moderator reviews OSINT results
|
|
8. **Report Status Update**: Update report based on findings
|
|
|
|
### 6.3 OSINT Implementation
|
|
- **Celery Tasks**: Background processing
|
|
- **API Integrations**: REST APIs for OSINT services
|
|
- **Rate Limiting**: Respect API rate limits
|
|
- **Caching**: Cache OSINT results to avoid duplicate queries
|
|
- **Error Handling**: Graceful handling of API failures
|
|
- **Data Storage**: Store raw and processed OSINT data
|
|
|
|
---
|
|
|
|
## 7. Features & Functionality
|
|
|
|
### 7.1 Public Features
|
|
- **Report Submission Form**:
|
|
- Scam type selection
|
|
- Description field
|
|
- URL/Email/Phone input
|
|
- File upload (evidence)
|
|
- Anonymous reporting option
|
|
- Consent checkboxes
|
|
|
|
- **Public Database**:
|
|
- Searchable list of verified scams
|
|
- Filter by type, date, category
|
|
- Scam details page
|
|
- Verification status indicator
|
|
- OSINT evidence display (sanitized)
|
|
|
|
- **Statistics Dashboard**:
|
|
- Total reports
|
|
- Scam types breakdown
|
|
- Trends over time
|
|
- Geographic distribution (if applicable)
|
|
|
|
### 7.2 User Features
|
|
- **User Dashboard**:
|
|
- My reports
|
|
- Report status tracking
|
|
- Edit/delete own reports
|
|
- Data request management
|
|
|
|
- **Profile Management**:
|
|
- Edit profile
|
|
- Change password
|
|
- Enable/disable MFA
|
|
- Privacy settings
|
|
- Consent management
|
|
|
|
### 7.3 Moderation Features
|
|
- **Moderation Dashboard**:
|
|
- Pending reports queue
|
|
- Priority sorting
|
|
- Bulk actions
|
|
- Statistics
|
|
|
|
- **Report Review**:
|
|
- View full report details
|
|
- Review OSINT results
|
|
- Add verification notes
|
|
- Approve/reject with reason
|
|
- Edit report content
|
|
|
|
### 7.4 Admin Features
|
|
- **User Management**:
|
|
- User list and search
|
|
- Edit user details
|
|
- Change user roles
|
|
- Suspend/activate users
|
|
- View user activity
|
|
|
|
- **System Configuration**:
|
|
- OSINT settings
|
|
- Email templates
|
|
- Security settings
|
|
- Legal document management
|
|
|
|
- **Analytics**:
|
|
- Platform statistics
|
|
- User activity reports
|
|
- Security event reports
|
|
- Compliance reports
|
|
|
|
---
|
|
|
|
## 8. Development Phases
|
|
|
|
### Phase 1: Foundation (Weeks 1-4)
|
|
- [ ] Project setup and configuration
|
|
- [ ] Database design and migration
|
|
- [ ] User authentication system
|
|
- [ ] Basic user roles and permissions
|
|
- [ ] Security framework implementation
|
|
- [ ] Legal documentation templates
|
|
|
|
### Phase 2: Core Features (Weeks 5-8)
|
|
- [ ] Report submission system
|
|
- [ ] Report listing and search
|
|
- [ ] Basic moderation system
|
|
- [ ] User dashboard
|
|
- [ ] File upload and management
|
|
- [ ] Email notifications
|
|
|
|
### Phase 3: OSINT Integration (Weeks 9-12)
|
|
- [ ] OSINT task system (Celery)
|
|
- [ ] Domain/URL analysis integration
|
|
- [ ] Email analysis integration
|
|
- [ ] Phone number analysis
|
|
- [ ] Bulgarian-specific sources integration
|
|
- [ ] OSINT result processing and scoring
|
|
|
|
### Phase 4: Moderation & Admin (Weeks 13-16)
|
|
- [ ] Advanced moderation dashboard
|
|
- [ ] Moderation queue system
|
|
- [ ] Admin panel development
|
|
- [ ] User management interface
|
|
- [ ] Analytics dashboard
|
|
- [ ] Reporting system
|
|
|
|
### Phase 5: Security & Compliance (Weeks 17-20)
|
|
- [ ] GDPR compliance tools
|
|
- [ ] Data request handling
|
|
- [ ] Consent management
|
|
- [ ] Security audit implementation
|
|
- [ ] Penetration testing
|
|
- [ ] Security hardening
|
|
|
|
### Phase 6: Testing & Optimization (Weeks 21-24)
|
|
- [ ] Unit testing
|
|
- [ ] Integration testing
|
|
- [ ] Security testing
|
|
- [ ] Performance optimization
|
|
- [ ] Load testing
|
|
- [ ] Bug fixes
|
|
|
|
### Phase 7: Deployment & Launch (Weeks 25-26)
|
|
- [ ] Production environment setup
|
|
- [ ] SSL certificates
|
|
- [ ] Database migration
|
|
- [ ] Monitoring setup
|
|
- [ ] Backup system
|
|
- [ ] Launch and monitoring
|
|
|
|
---
|
|
|
|
## 9. Security Checklist
|
|
|
|
### Authentication & Access
|
|
- [ ] Strong password requirements enforced
|
|
- [ ] MFA implemented for admins/moderators
|
|
- [ ] Session timeout configured
|
|
- [ ] Account lockout after failed attempts
|
|
- [ ] Rate limiting on login endpoints
|
|
- [ ] Secure password reset flow
|
|
|
|
### Data Protection
|
|
- [ ] All sensitive data encrypted at rest
|
|
- [ ] TLS 1.3 enforced
|
|
- [ ] Database encryption enabled
|
|
- [ ] Backup encryption enabled
|
|
- [ ] PII masking in logs
|
|
- [ ] Secure file storage
|
|
|
|
### Application Security
|
|
- [ ] CSRF protection enabled
|
|
- [ ] XSS prevention implemented
|
|
- [ ] SQL injection prevention
|
|
- [ ] Input validation on all forms
|
|
- [ ] File upload validation
|
|
- [ ] Security headers configured
|
|
- [ ] Content Security Policy
|
|
|
|
### Infrastructure
|
|
- [ ] HTTPS only
|
|
- [ ] Firewall rules configured
|
|
- [ ] Database access restricted
|
|
- [ ] Regular security updates
|
|
- [ ] Intrusion detection
|
|
- [ ] DDoS protection
|
|
|
|
### Monitoring & Logging
|
|
- [ ] Security event logging
|
|
- [ ] Failed login tracking
|
|
- [ ] User activity logging
|
|
- [ ] Error logging (sanitized)
|
|
- [ ] Monitoring alerts
|
|
- [ ] Regular security audits
|
|
|
|
---
|
|
|
|
## 10. GDPR Compliance Checklist
|
|
|
|
### Data Collection
|
|
- [ ] Privacy policy created and accessible
|
|
- [ ] Consent forms implemented
|
|
- [ ] Data minimization practiced
|
|
- [ ] Purpose limitation clear
|
|
- [ ] Legal basis documented
|
|
|
|
### Data Processing
|
|
- [ ] Data processing agreements
|
|
- [ ] Third-party processor agreements
|
|
- [ ] Data retention policies
|
|
- [ ] Data deletion procedures
|
|
|
|
### User Rights
|
|
- [ ] Right to access implementation
|
|
- [ ] Right to rectification
|
|
- [ ] Right to erasure
|
|
- [ ] Right to data portability
|
|
- [ ] Right to object
|
|
- [ ] Right to restrict processing
|
|
|
|
### Security & Breaches
|
|
- [ ] Data breach notification procedure
|
|
- [ ] Security measures documented
|
|
- [ ] Regular security assessments
|
|
- [ ] Incident response plan
|
|
|
|
### Documentation
|
|
- [ ] Data processing register
|
|
- [ ] Privacy impact assessments
|
|
- [ ] DPO contact information
|
|
- [ ] Regular compliance reviews
|
|
|
|
---
|
|
|
|
## 11. Bulgarian Law Compliance Checklist
|
|
|
|
- [ ] Personal Data Protection Act compliance
|
|
- [ ] Electronic Commerce Act compliance
|
|
- [ ] Consumer Protection Act alignment
|
|
- [ ] Terms of Service in Bulgarian
|
|
- [ ] Privacy Policy in Bulgarian
|
|
- [ ] Bulgarian business registration (if applicable)
|
|
- [ ] Tax compliance (if applicable)
|
|
- [ ] Local hosting requirements (if applicable)
|
|
|
|
---
|
|
|
|
## 12. Deployment Considerations
|
|
|
|
### 12.1 Hosting
|
|
- **Recommended**: Bulgarian or EU-based hosting (GDPR)
|
|
- **Options**: AWS EU, DigitalOcean EU, Bulgarian hosting providers
|
|
- **Requirements**:
|
|
- PostgreSQL support
|
|
- SSL certificates
|
|
- Backup capabilities
|
|
- Monitoring tools
|
|
|
|
### 12.2 Environment Configuration
|
|
- **Development**: Local development environment
|
|
- **Staging**: Pre-production testing
|
|
- **Production**: Live environment
|
|
- **Environment Variables**: Secure secret management
|
|
|
|
### 12.3 Monitoring & Maintenance
|
|
- **Application Monitoring**: Error tracking (Sentry)
|
|
- **Server Monitoring**: Uptime monitoring
|
|
- **Database Monitoring**: Query performance
|
|
- **Security Monitoring**: Intrusion detection
|
|
- **Backup Monitoring**: Verify backups regularly
|
|
|
|
### 12.4 Backup Strategy
|
|
- **Database Backups**: Daily automated backups
|
|
- **File Backups**: Daily media file backups
|
|
- **Backup Retention**: 30 days minimum
|
|
- **Backup Testing**: Monthly restore tests
|
|
- **Offsite Backups**: Store backups separately
|
|
|
|
---
|
|
|
|
## 13. Post-Launch Considerations
|
|
|
|
### 13.1 Maintenance
|
|
- Regular security updates
|
|
- Dependency updates
|
|
- Database optimization
|
|
- Performance monitoring
|
|
- User feedback collection
|
|
|
|
### 13.2 Continuous Improvement
|
|
- Feature enhancements based on feedback
|
|
- OSINT source expansion
|
|
- Security improvements
|
|
- Performance optimization
|
|
- Legal compliance updates
|
|
|
|
### 13.3 Community Engagement
|
|
- User education about scams
|
|
- Regular blog posts/articles
|
|
- Social media presence
|
|
- Partnership with authorities
|
|
- Public awareness campaigns
|
|
|
|
---
|
|
|
|
## 14. Risk Management
|
|
|
|
### 14.1 Technical Risks
|
|
- **Data Breach**: Mitigation through security measures
|
|
- **DDoS Attacks**: DDoS protection service
|
|
- **System Downtime**: Redundancy and monitoring
|
|
- **Data Loss**: Regular backups
|
|
|
|
### 14.2 Legal Risks
|
|
- **GDPR Violations**: Regular compliance audits
|
|
- **Defamation Claims**: Moderation and verification
|
|
- **Data Subject Complaints**: Clear procedures
|
|
- **Regulatory Changes**: Regular legal review
|
|
|
|
### 14.3 Operational Risks
|
|
- **Moderator Availability**: Multiple moderators
|
|
- **OSINT Service Failures**: Multiple sources, caching
|
|
- **User Abuse**: Reporting and moderation tools
|
|
- **Scalability**: Plan for growth
|
|
|
|
---
|
|
|
|
## 15. Resources & References
|
|
|
|
### 15.1 Django Resources
|
|
- Django Security Best Practices
|
|
- Django GDPR Compliance Guide
|
|
- Django Authentication System
|
|
|
|
### 15.2 Security Resources
|
|
- OWASP Top 10
|
|
- GDPR Official Guidelines
|
|
- Bulgarian Personal Data Protection Commission
|
|
|
|
### 15.3 OSINT Resources
|
|
- OSINT Framework
|
|
- Bulgarian Public Registries
|
|
- Open Source Intelligence Tools
|
|
|
|
---
|
|
|
|
## 16. Success Metrics
|
|
|
|
### 16.1 Platform Metrics
|
|
- Number of reports submitted
|
|
- Number of verified scams
|
|
- User registration rate
|
|
- Report verification time
|
|
- Platform uptime
|
|
|
|
### 16.2 Security Metrics
|
|
- Number of security incidents
|
|
- Failed login attempts
|
|
- Security audit results
|
|
- Response time to incidents
|
|
|
|
### 16.3 Compliance Metrics
|
|
- GDPR request response time
|
|
- Data breach incidents (target: 0)
|
|
- Compliance audit results
|
|
- User consent rate
|
|
|
|
---
|
|
|
|
## Conclusion
|
|
|
|
This roadmap provides a comprehensive guide for developing a secure, GDPR-compliant fraud and scam reporting platform. The project should be developed incrementally, with security and legal compliance as top priorities throughout all phases.
|
|
|
|
**Key Principles:**
|
|
1. Security first
|
|
2. Legal compliance from day one
|
|
3. User privacy and data protection
|
|
4. Transparency and accountability
|
|
5. Continuous improvement
|
|
|
|
**Next Steps:**
|
|
1. Review and approve this roadmap
|
|
2. Set up development environment
|
|
3. Begin Phase 1 implementation
|
|
4. Consult with legal experts for compliance
|
|
5. Establish security review process
|
|
|
|
---
|
|
|
|
*Document Version: 1.0*
|
|
*Last Updated: [Date]*
|
|
*Maintained by: Development Team*
|
|
|