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FRAUD_SCAM_PLATFORM_ROADMAP.md

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+# Fraud & Scam Reporting Platform - Development Roadmap
+
+## Project Overview
+
+A secure, GDPR-compliant platform for reporting and tracking fraud and scams in the Bulgarian internet space. The platform will use OSINT (Open Source Intelligence) techniques to trace and verify reported scams, providing a public database to help citizens stay informed and protected.
+
+---
+
+## 1. Legal Compliance & Requirements
+
+### 1.1 GDPR Compliance
+- **Data Minimization**: Collect only necessary personal data
+- **Consent Management**: Explicit consent for data processing
+- **Right to Access**: Users can request their data
+- **Right to Erasure**: Users can request data deletion
+- **Data Portability**: Export user data in machine-readable format
+- **Privacy by Design**: Security measures built into the system
+- **Data Protection Officer (DPO)**: Appoint or designate DPO
+- **Data Breach Notification**: 72-hour notification to authorities
+- **Privacy Policy**: Comprehensive, clear, and accessible
+- **Cookie Consent**: GDPR-compliant cookie management
+
+### 1.2 Bulgarian Law Compliance
+- **Personal Data Protection Act (PDPA)**: Align with Bulgarian implementation of GDPR
+- **Electronic Commerce Act**: Compliance for online services
+- **Consumer Protection Act**: Protect users' rights
+- **Cybercrime Act**: Legal framework for reporting cybercrimes
+- **Defamation Laws**: Ensure reports are factual and verified
+- **Data Retention**: Comply with Bulgarian data retention requirements
+- **Terms of Service**: Legally binding terms in Bulgarian and English
+
+### 1.3 Legal Documentation Required
+- Privacy Policy (BG/EN)
+- Terms of Service (BG/EN)
+- Cookie Policy
+- Data Processing Agreement templates
+- User Consent Forms
+- Data Subject Rights Request Forms
+
+---
+
+## 2. Security Architecture
+
+### 2.1 Authentication & Authorization
+- **Multi-factor Authentication (MFA)**: Required for admins and moderators
+- **Strong Password Policy**: Minimum 12 characters, complexity requirements
+- **Password Hashing**: Use bcrypt or Argon2
+- **Session Management**: Secure, HTTP-only, SameSite cookies
+- **JWT Tokens**: For API authentication (if needed)
+- **Rate Limiting**: Prevent brute force attacks
+- **Account Lockout**: After failed login attempts
+- **OAuth 2.0**: Optional social login (with privacy considerations)
+
+### 2.2 Data Security
+- **Encryption at Rest**: Encrypt sensitive database fields
+- **Encryption in Transit**: TLS 1.3 for all connections
+- **Database Encryption**: PostgreSQL encryption
+- **Backup Encryption**: Encrypted backups
+- **PII Masking**: Mask sensitive data in logs
+- **Secure File Uploads**: Validate, scan, and store securely
+- **SQL Injection Prevention**: Use Django ORM, parameterized queries
+- **XSS Prevention**: Content Security Policy, input sanitization
+
+### 2.3 Infrastructure Security
+- **HTTPS Only**: Force HTTPS, HSTS headers
+- **Security Headers**: 
+  - Content-Security-Policy
+  - X-Frame-Options
+  - X-Content-Type-Options
+  - Referrer-Policy
+  - Permissions-Policy
+- **DDoS Protection**: CloudFlare or similar
+- **WAF (Web Application Firewall)**: Protect against common attacks
+- **Regular Security Audits**: Penetration testing
+- **Vulnerability Scanning**: Automated security scans
+- **Intrusion Detection System (IDS)**: Monitor for suspicious activity
+- **Firewall Rules**: Restrict database access
+
+### 2.4 Code Security
+- **Dependency Scanning**: Check for vulnerable packages
+- **Secret Management**: Use environment variables, secrets manager
+- **Input Validation**: Validate all user inputs
+- **CSRF Protection**: Django CSRF tokens
+- **Security Logging**: Log security events
+- **Error Handling**: Don't expose sensitive information in errors
+
+---
+
+## 3. Technical Architecture
+
+### 3.1 Technology Stack
+- **Backend**: Django 4.2+ (Python 3.11+)
+- **Database**: PostgreSQL 15+
+- **Frontend**: HTML5, CSS3, JavaScript (Vanilla or minimal framework)
+- **Web Server**: Nginx
+- **WSGI Server**: Gunicorn or uWSGI
+- **Caching**: Redis
+- **Task Queue**: Celery (for OSINT tasks)
+- **OSINT Tools**: Custom integrations with public APIs and tools
+
+### 3.2 Project Structure
+```
+fraud_scam_platform/
+├── manage.py
+├── requirements.txt
+├── .env.example
+├── docker-compose.yml (optional)
+├── fraud_platform/
+│   ├── settings/
+│   │   ├── __init__.py
+│   │   ├── base.py
+│   │   ├── development.py
+│   │   ├── production.py
+│   │   └── security.py
+│   ├── urls.py
+│   ├── wsgi.py
+│   └── asgi.py
+├── apps/
+│   ├── accounts/          # User management
+│   ├── reports/           # Scam/fraud reports
+│   ├── osint/             # OSINT integration
+│   ├── moderation/        # Moderation system
+│   ├── analytics/         # Analytics and statistics
+│   └── legal/             # Legal compliance tools
+├── templates/
+├── static/
+├── media/
+└── tests/
+```
+
+---
+
+## 4. Database Design (PostgreSQL)
+
+### 4.1 Core Tables
+
+#### Users & Authentication
+- **users_user**: Extended user model
+  - id, email, username, password_hash
+  - role (normal, moderator, admin)
+  - is_verified, is_active
+  - created_at, updated_at
+  - last_login, mfa_enabled
+
+- **users_userprofile**: Additional user information
+  - user_id (FK)
+  - first_name, last_name
+  - phone (encrypted)
+  - date_of_birth (if required)
+  - consent_given, consent_date
+  - preferred_language
+
+- **users_activitylog**: User activity tracking
+  - user_id, action, ip_address
+  - timestamp, user_agent
+
+#### Reports
+- **reports_scamreport**: Main report table
+  - id, reporter_id (FK)
+  - title, description
+  - scam_type, category
+  - reported_url, reported_phone, reported_email
+  - evidence_files (JSON)
+  - status (pending, under_review, verified, rejected, archived)
+  - verification_score
+  - created_at, updated_at
+  - is_public, is_anonymous
+
+- **reports_scamverification**: OSINT verification data
+  - report_id (FK)
+  - verification_method
+  - verification_data (JSON)
+  - confidence_score
+  - verified_by (FK to user)
+  - verified_at
+
+- **reports_scamtag**: Tags for categorization
+  - id, name, slug, description
+
+- **reports_scamreport_tags**: Many-to-many relationship
+
+#### Moderation
+- **moderation_moderationaction**: Moderation actions
+  - id, report_id (FK)
+  - moderator_id (FK)
+  - action_type (approve, reject, edit, delete)
+  - reason, notes
+  - created_at
+
+- **moderation_moderationqueue**: Queue for pending reviews
+  - report_id (FK)
+  - priority, assigned_to (FK)
+  - created_at
+
+#### OSINT Data
+- **osint_osintresult**: OSINT investigation results
+  - id, report_id (FK)
+  - source, data_type
+  - raw_data (JSON)
+  - processed_data (JSON)
+  - confidence_level
+  - collected_at
+
+- **osint_osinttask**: Background tasks for OSINT
+  - id, report_id (FK)
+  - task_type, status
+  - parameters (JSON)
+  - result (JSON)
+  - created_at, completed_at
+
+#### Legal & Compliance
+- **legal_consentrecord**: User consent tracking
+  - user_id (FK)
+  - consent_type, consent_given
+  - ip_address, user_agent
+  - timestamp
+
+- **legal_datarequest**: GDPR data requests
+  - id, user_id (FK)
+  - request_type (access, deletion, portability)
+  - status, requested_at
+  - completed_at, response_data
+
+#### Security
+- **security_securityevent**: Security event logging
+  - id, event_type
+  - user_id (nullable), ip_address
+  - details (JSON)
+  - severity, timestamp
+
+- **security_failedlogin**: Failed login attempts
+  - id, email/username
+  - ip_address, user_agent
+  - timestamp
+
+### 4.2 Database Security
+- **Row-Level Security (RLS)**: Implement where applicable
+- **Encrypted Fields**: Use pgcrypto for sensitive data
+- **Backup Strategy**: Daily encrypted backups
+- **Access Control**: Limited database user permissions
+- **Audit Logging**: Track all data modifications
+
+---
+
+## 5. User Roles & Permissions
+
+### 5.1 Normal Users
+**Permissions:**
+- Create scam/fraud reports
+- View public reports
+- Edit own reports (before moderation)
+- Delete own reports (before moderation)
+- Comment on reports (optional)
+- Request data access/deletion
+- Report inappropriate content
+
+**Restrictions:**
+- Cannot approve/reject reports
+- Cannot access admin panel
+- Cannot view private reports
+- Limited API rate limits
+
+### 5.2 Moderators
+**Permissions:**
+- All normal user permissions
+- Review and moderate reports
+- Approve/reject reports
+- Edit any report
+- Add verification data
+- Manage tags
+- View moderation queue
+- Access moderation dashboard
+- View user activity logs (limited)
+
+**Restrictions:**
+- Cannot delete users
+- Cannot change user roles
+- Cannot access system settings
+- Cannot view all security logs
+
+### 5.3 Administrators
+**Permissions:**
+- All moderator permissions
+- Full admin panel access
+- User management (create, edit, delete, change roles)
+- System configuration
+- Security logs access
+- Database access (read-only recommended)
+- OSINT configuration
+- Analytics and reporting
+- Legal compliance tools
+
+**Security Requirements:**
+- Mandatory MFA
+- Regular security audits
+- Activity logging
+- IP whitelisting (optional)
+
+---
+
+## 6. OSINT Integration
+
+### 6.1 OSINT Sources & Tools
+- **Domain/URL Analysis**:
+  - WHOIS lookups
+  - DNS records
+  - SSL certificate information
+  - Wayback Machine (archive.org)
+  - URL reputation services
+
+- **Email Analysis**:
+  - Email validation services
+  - Breach databases (Have I Been Pwned)
+  - Email reputation checks
+
+- **Phone Number Analysis**:
+  - Phone number validation
+  - Carrier lookup
+  - Number reputation databases
+
+- **Social Media**:
+  - Public profile checks
+  - Account verification status
+  - Activity patterns
+
+- **Bulgarian-Specific Sources**:
+  - Bulgarian business registry (APIS)
+  - Bulgarian National Revenue Agency (public data)
+  - Bulgarian Consumer Protection Commission
+  - Bulgarian Financial Supervision Commission
+  - Local news and media archives
+
+### 6.2 OSINT Workflow
+1. **Report Submission**: User submits scam report
+2. **Initial Processing**: System extracts entities (URLs, emails, phones)
+3. **OSINT Task Creation**: Create background tasks for each entity
+4. **Data Collection**: Run OSINT tools and collect data
+5. **Data Analysis**: Process and analyze collected data
+6. **Verification Scoring**: Calculate confidence score
+7. **Moderator Review**: Moderator reviews OSINT results
+8. **Report Status Update**: Update report based on findings
+
+### 6.3 OSINT Implementation
+- **Celery Tasks**: Background processing
+- **API Integrations**: REST APIs for OSINT services
+- **Rate Limiting**: Respect API rate limits
+- **Caching**: Cache OSINT results to avoid duplicate queries
+- **Error Handling**: Graceful handling of API failures
+- **Data Storage**: Store raw and processed OSINT data
+
+---
+
+## 7. Features & Functionality
+
+### 7.1 Public Features
+- **Report Submission Form**:
+  - Scam type selection
+  - Description field
+  - URL/Email/Phone input
+  - File upload (evidence)
+  - Anonymous reporting option
+  - Consent checkboxes
+
+- **Public Database**:
+  - Searchable list of verified scams
+  - Filter by type, date, category
+  - Scam details page
+  - Verification status indicator
+  - OSINT evidence display (sanitized)
+
+- **Statistics Dashboard**:
+  - Total reports
+  - Scam types breakdown
+  - Trends over time
+  - Geographic distribution (if applicable)
+
+### 7.2 User Features
+- **User Dashboard**:
+  - My reports
+  - Report status tracking
+  - Edit/delete own reports
+  - Data request management
+
+- **Profile Management**:
+  - Edit profile
+  - Change password
+  - Enable/disable MFA
+  - Privacy settings
+  - Consent management
+
+### 7.3 Moderation Features
+- **Moderation Dashboard**:
+  - Pending reports queue
+  - Priority sorting
+  - Bulk actions
+  - Statistics
+
+- **Report Review**:
+  - View full report details
+  - Review OSINT results
+  - Add verification notes
+  - Approve/reject with reason
+  - Edit report content
+
+### 7.4 Admin Features
+- **User Management**:
+  - User list and search
+  - Edit user details
+  - Change user roles
+  - Suspend/activate users
+  - View user activity
+
+- **System Configuration**:
+  - OSINT settings
+  - Email templates
+  - Security settings
+  - Legal document management
+
+- **Analytics**:
+  - Platform statistics
+  - User activity reports
+  - Security event reports
+  - Compliance reports
+
+---
+
+## 8. Development Phases
+
+### Phase 1: Foundation (Weeks 1-4)
+- [ ] Project setup and configuration
+- [ ] Database design and migration
+- [ ] User authentication system
+- [ ] Basic user roles and permissions
+- [ ] Security framework implementation
+- [ ] Legal documentation templates
+
+### Phase 2: Core Features (Weeks 5-8)
+- [ ] Report submission system
+- [ ] Report listing and search
+- [ ] Basic moderation system
+- [ ] User dashboard
+- [ ] File upload and management
+- [ ] Email notifications
+
+### Phase 3: OSINT Integration (Weeks 9-12)
+- [ ] OSINT task system (Celery)
+- [ ] Domain/URL analysis integration
+- [ ] Email analysis integration
+- [ ] Phone number analysis
+- [ ] Bulgarian-specific sources integration
+- [ ] OSINT result processing and scoring
+
+### Phase 4: Moderation & Admin (Weeks 13-16)
+- [ ] Advanced moderation dashboard
+- [ ] Moderation queue system
+- [ ] Admin panel development
+- [ ] User management interface
+- [ ] Analytics dashboard
+- [ ] Reporting system
+
+### Phase 5: Security & Compliance (Weeks 17-20)
+- [ ] GDPR compliance tools
+- [ ] Data request handling
+- [ ] Consent management
+- [ ] Security audit implementation
+- [ ] Penetration testing
+- [ ] Security hardening
+
+### Phase 6: Testing & Optimization (Weeks 21-24)
+- [ ] Unit testing
+- [ ] Integration testing
+- [ ] Security testing
+- [ ] Performance optimization
+- [ ] Load testing
+- [ ] Bug fixes
+
+### Phase 7: Deployment & Launch (Weeks 25-26)
+- [ ] Production environment setup
+- [ ] SSL certificates
+- [ ] Database migration
+- [ ] Monitoring setup
+- [ ] Backup system
+- [ ] Launch and monitoring
+
+---
+
+## 9. Security Checklist
+
+### Authentication & Access
+- [ ] Strong password requirements enforced
+- [ ] MFA implemented for admins/moderators
+- [ ] Session timeout configured
+- [ ] Account lockout after failed attempts
+- [ ] Rate limiting on login endpoints
+- [ ] Secure password reset flow
+
+### Data Protection
+- [ ] All sensitive data encrypted at rest
+- [ ] TLS 1.3 enforced
+- [ ] Database encryption enabled
+- [ ] Backup encryption enabled
+- [ ] PII masking in logs
+- [ ] Secure file storage
+
+### Application Security
+- [ ] CSRF protection enabled
+- [ ] XSS prevention implemented
+- [ ] SQL injection prevention
+- [ ] Input validation on all forms
+- [ ] File upload validation
+- [ ] Security headers configured
+- [ ] Content Security Policy
+
+### Infrastructure
+- [ ] HTTPS only
+- [ ] Firewall rules configured
+- [ ] Database access restricted
+- [ ] Regular security updates
+- [ ] Intrusion detection
+- [ ] DDoS protection
+
+### Monitoring & Logging
+- [ ] Security event logging
+- [ ] Failed login tracking
+- [ ] User activity logging
+- [ ] Error logging (sanitized)
+- [ ] Monitoring alerts
+- [ ] Regular security audits
+
+---
+
+## 10. GDPR Compliance Checklist
+
+### Data Collection
+- [ ] Privacy policy created and accessible
+- [ ] Consent forms implemented
+- [ ] Data minimization practiced
+- [ ] Purpose limitation clear
+- [ ] Legal basis documented
+
+### Data Processing
+- [ ] Data processing agreements
+- [ ] Third-party processor agreements
+- [ ] Data retention policies
+- [ ] Data deletion procedures
+
+### User Rights
+- [ ] Right to access implementation
+- [ ] Right to rectification
+- [ ] Right to erasure
+- [ ] Right to data portability
+- [ ] Right to object
+- [ ] Right to restrict processing
+
+### Security & Breaches
+- [ ] Data breach notification procedure
+- [ ] Security measures documented
+- [ ] Regular security assessments
+- [ ] Incident response plan
+
+### Documentation
+- [ ] Data processing register
+- [ ] Privacy impact assessments
+- [ ] DPO contact information
+- [ ] Regular compliance reviews
+
+---
+
+## 11. Bulgarian Law Compliance Checklist
+
+- [ ] Personal Data Protection Act compliance
+- [ ] Electronic Commerce Act compliance
+- [ ] Consumer Protection Act alignment
+- [ ] Terms of Service in Bulgarian
+- [ ] Privacy Policy in Bulgarian
+- [ ] Bulgarian business registration (if applicable)
+- [ ] Tax compliance (if applicable)
+- [ ] Local hosting requirements (if applicable)
+
+---
+
+## 12. Deployment Considerations
+
+### 12.1 Hosting
+- **Recommended**: Bulgarian or EU-based hosting (GDPR)
+- **Options**: AWS EU, DigitalOcean EU, Bulgarian hosting providers
+- **Requirements**: 
+  - PostgreSQL support
+  - SSL certificates
+  - Backup capabilities
+  - Monitoring tools
+
+### 12.2 Environment Configuration
+- **Development**: Local development environment
+- **Staging**: Pre-production testing
+- **Production**: Live environment
+- **Environment Variables**: Secure secret management
+
+### 12.3 Monitoring & Maintenance
+- **Application Monitoring**: Error tracking (Sentry)
+- **Server Monitoring**: Uptime monitoring
+- **Database Monitoring**: Query performance
+- **Security Monitoring**: Intrusion detection
+- **Backup Monitoring**: Verify backups regularly
+
+### 12.4 Backup Strategy
+- **Database Backups**: Daily automated backups
+- **File Backups**: Daily media file backups
+- **Backup Retention**: 30 days minimum
+- **Backup Testing**: Monthly restore tests
+- **Offsite Backups**: Store backups separately
+
+---
+
+## 13. Post-Launch Considerations
+
+### 13.1 Maintenance
+- Regular security updates
+- Dependency updates
+- Database optimization
+- Performance monitoring
+- User feedback collection
+
+### 13.2 Continuous Improvement
+- Feature enhancements based on feedback
+- OSINT source expansion
+- Security improvements
+- Performance optimization
+- Legal compliance updates
+
+### 13.3 Community Engagement
+- User education about scams
+- Regular blog posts/articles
+- Social media presence
+- Partnership with authorities
+- Public awareness campaigns
+
+---
+
+## 14. Risk Management
+
+### 14.1 Technical Risks
+- **Data Breach**: Mitigation through security measures
+- **DDoS Attacks**: DDoS protection service
+- **System Downtime**: Redundancy and monitoring
+- **Data Loss**: Regular backups
+
+### 14.2 Legal Risks
+- **GDPR Violations**: Regular compliance audits
+- **Defamation Claims**: Moderation and verification
+- **Data Subject Complaints**: Clear procedures
+- **Regulatory Changes**: Regular legal review
+
+### 14.3 Operational Risks
+- **Moderator Availability**: Multiple moderators
+- **OSINT Service Failures**: Multiple sources, caching
+- **User Abuse**: Reporting and moderation tools
+- **Scalability**: Plan for growth
+
+---
+
+## 15. Resources & References
+
+### 15.1 Django Resources
+- Django Security Best Practices
+- Django GDPR Compliance Guide
+- Django Authentication System
+
+### 15.2 Security Resources
+- OWASP Top 10
+- GDPR Official Guidelines
+- Bulgarian Personal Data Protection Commission
+
+### 15.3 OSINT Resources
+- OSINT Framework
+- Bulgarian Public Registries
+- Open Source Intelligence Tools
+
+---
+
+## 16. Success Metrics
+
+### 16.1 Platform Metrics
+- Number of reports submitted
+- Number of verified scams
+- User registration rate
+- Report verification time
+- Platform uptime
+
+### 16.2 Security Metrics
+- Number of security incidents
+- Failed login attempts
+- Security audit results
+- Response time to incidents
+
+### 16.3 Compliance Metrics
+- GDPR request response time
+- Data breach incidents (target: 0)
+- Compliance audit results
+- User consent rate
+
+---
+
+## Conclusion
+
+This roadmap provides a comprehensive guide for developing a secure, GDPR-compliant fraud and scam reporting platform. The project should be developed incrementally, with security and legal compliance as top priorities throughout all phases.
+
+**Key Principles:**
+1. Security first
+2. Legal compliance from day one
+3. User privacy and data protection
+4. Transparency and accountability
+5. Continuous improvement
+
+**Next Steps:**
+1. Review and approve this roadmap
+2. Set up development environment
+3. Begin Phase 1 implementation
+4. Consult with legal experts for compliance
+5. Establish security review process
+
+---
+
+*Document Version: 1.0*  
+*Last Updated: [Date]*  
+*Maintained by: Development Team*
+