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INSERT INTO `ai_conversations` VALUES (1,3,NULL,'what is this platform about','📊 Hotel Status Overview:\n\n🏨 ROOMS:\n• Total: 50\n• Available: 40\n• Occupied: 5\n• Cleaning: 2\n• Maintenance: 3\n• Occupancy Rate: 10.0%\n\n📅 BOOKINGS:\n• Active: 0\n• Upcoming Check-ins: 0\n• Upcoming Check-outs: 0\n• Pending: 0\n\n💰 PAYMENTS:\n• Revenue (30 days): $0.00\n• Pending: $120.67\n• Completed: 0\n\n🧾 INVOICES:\n• Total: 1\n• Overdue: 0\n\n💬 CHATS:\n• Unanswered: 0\n\n⚠️ ISSUES:\n• Rooms with problems: 3\n  - Room 106: Room 106 is under maintenance\n  - Room 130: Room 130 is under maintenance\n  - Room 239: Room 239 is under maintenance\n','general_status','{\"room_summary\": {\"cleaning\": 2, \"occupied\": 5, \"available\": 40, \"maintenance\": 3, \"total_rooms\": 50, \"occupancy_rate\": 10.0, \"rooms_with_active_bookings\": 0}, \"room_problems\": [{\"status\": \"maintenance\", \"issue_type\": \"maintenance\", \"description\": \"Room 106 is under maintenance\", \"room_number\": \"106\"}, {\"status\": \"maintenance\", \"issue_type\": \"maintenance\", \"description\": \"Room 130 is under maintenance\", \"room_number\": \"130\"}, {\"status\": \"maintenance\", \"issue_type\": \"maintenance\", \"description\": \"Room 239 is under maintenance\", \"room_number\": \"239\"}], \"booking_summary\": {\"period_days\": 7, \"active_bookings\": 0, \"pending_bookings\": 0, \"upcoming_checkins\": 0, \"upcoming_checkouts\": 0}, \"invoice_summary\": {\"total_invoices\": 1, \"overdue_invoices\": 0, \"status_breakdown\": {\"draft\": 1}}, \"payment_summary\": {\"period_days\": 30, \"total_revenue\": 0.0, \"pending_amount\": 120.67, \"failed_payments\": 14, \"completed_payments\": 0}, \"unanswered_chats\": []}','admin',158,NULL,'2025-11-30 19:15:58'),(2,3,NULL,'what this platform is about','📊 Hotel Status Overview:\n\n🏨 ROOMS:\n• Total: 50\n• Available: 40\n• Occupied: 5\n• Cleaning: 2\n• Maintenance: 3\n• Occupancy Rate: 10.0%\n\n📅 BOOKINGS:\n• Active: 0\n• Upcoming Check-ins: 0\n• Upcoming Check-outs: 0\n• Pending: 0\n\n💰 PAYMENTS:\n• Revenue (30 days): $0.00\n• Pending: $120.67\n• Completed: 0\n\n🧾 INVOICES:\n• Total: 1\n• Overdue: 0\n\n💬 CHATS:\n• Unanswered: 0\n\n⚠️ ISSUES:\n• Rooms with problems: 3\n  - Room 106: Room 106 is under maintenance\n  - Room 130: Room 130 is under maintenance\n  - Room 239: Room 239 is under maintenance\n','general_status','{\"room_summary\": {\"cleaning\": 2, \"occupied\": 5, \"available\": 40, \"maintenance\": 3, \"total_rooms\": 50, \"occupancy_rate\": 10.0, \"rooms_with_active_bookings\": 0}, \"room_problems\": [{\"status\": \"maintenance\", \"issue_type\": \"maintenance\", \"description\": \"Room 106 is under maintenance\", \"room_number\": \"106\"}, {\"status\": \"maintenance\", \"issue_type\": \"maintenance\", \"description\": \"Room 130 is under maintenance\", \"room_number\": \"130\"}, {\"status\": \"maintenance\", \"issue_type\": \"maintenance\", \"description\": \"Room 239 is under maintenance\", \"room_number\": \"239\"}], \"booking_summary\": {\"period_days\": 7, \"active_bookings\": 0, \"pending_bookings\": 0, \"upcoming_checkins\": 0, \"upcoming_checkouts\": 0}, \"invoice_summary\": {\"total_invoices\": 1, \"overdue_invoices\": 0, \"status_breakdown\": {\"draft\": 1}}, \"payment_summary\": {\"period_days\": 30, \"total_revenue\": 0.0, \"pending_amount\": 120.67, \"failed_payments\": 14, \"completed_payments\": 0}, \"unanswered_chats\": []}','admin',167,NULL,'2025-11-30 19:17:44'),(3,3,NULL,'clear','I can help you with information about:\n\n🏨 Rooms - availability, occupancy, status, problems\n📅 Bookings - active, upcoming, pending reservations\n💰 Payments - revenue, pending payments, transactions\n🧾 Invoices - status, overdue invoices\n💬 Chats - unanswered customer messages\n\nQuick Stats: 50 total rooms, 5 occupied, 40 available.\n\nTry asking:\n• \'How many rooms do we have?\'\n• \'Show me occupied rooms\'\n• \'What\'s our revenue?\'\n• \'Are there any unanswered chats?\'','general_query','{\"room_summary\": {\"cleaning\": 2, \"occupied\": 5, \"available\": 40, \"maintenance\": 3, \"total_rooms\": 50, \"occupancy_rate\": 10.0, \"rooms_with_active_bookings\": 0}, \"booking_summary\": {\"period_days\": 7, \"active_bookings\": 0, \"pending_bookings\": 0, \"upcoming_checkins\": 0, \"upcoming_checkouts\": 0}, \"invoice_summary\": {\"total_invoices\": 1, \"overdue_invoices\": 0, \"status_breakdown\": {\"draft\": 1}}, \"payment_summary\": {\"period_days\": 30, \"total_revenue\": 0.0, \"pending_amount\": 120.67, \"failed_payments\": 14, \"completed_payments\": 0}}','admin',189,NULL,'2025-11-30 19:20:31'),(4,3,NULL,'tell me what is about this platform','📊 Hotel Status Overview:\n\n🏨 ROOMS:\n• Total: 50\n• Available: 40\n• Occupied: 5\n• Cleaning: 2\n• Maintenance: 3\n• Occupancy Rate: 10.0%\n\n📅 BOOKINGS:\n• Active: 0\n• Upcoming Check-ins: 0\n• Upcoming Check-outs: 0\n• Pending: 0\n\n💰 PAYMENTS:\n• Revenue (30 days): $0.00\n• Pending: $120.67\n• Completed: 0\n\n🧾 INVOICES:\n• Total: 1\n• Overdue: 0\n\n💬 CHATS:\n• Unanswered: 0\n\n⚠️ ISSUES:\n• Rooms with problems: 3\n  - Room 106: Room 106 is under maintenance\n  - Room 130: Room 130 is under maintenance\n  - Room 239: Room 239 is under maintenance\n','general_status','{\"room_summary\": {\"cleaning\": 2, \"occupied\": 5, \"available\": 40, \"maintenance\": 3, \"total_rooms\": 50, \"occupancy_rate\": 10.0, \"rooms_with_active_bookings\": 0}, \"room_problems\": [{\"status\": \"maintenance\", \"issue_type\": \"maintenance\", \"description\": \"Room 106 is under maintenance\", \"room_number\": \"106\"}, {\"status\": \"maintenance\", \"issue_type\": \"maintenance\", \"description\": \"Room 130 is under maintenance\", \"room_number\": \"130\"}, {\"status\": \"maintenance\", \"issue_type\": \"maintenance\", \"description\": \"Room 239 is under maintenance\", \"room_number\": \"239\"}], \"booking_summary\": {\"period_days\": 7, \"active_bookings\": 0, \"pending_bookings\": 0, \"upcoming_checkins\": 0, \"upcoming_checkouts\": 0}, \"invoice_summary\": {\"total_invoices\": 1, \"overdue_invoices\": 0, \"status_breakdown\": {\"draft\": 1}}, \"payment_summary\": {\"period_days\": 30, \"total_revenue\": 0.0, \"pending_amount\": 120.67, \"failed_payments\": 14, \"completed_payments\": 0}, \"unanswered_chats\": []}','admin',113,NULL,'2025-11-30 19:20:44'),(5,3,NULL,'list features','📱 Hotel Booking & Management System (HBMS) - Complete Overview\n\n============================================================\n\n📋 SYSTEM OVERVIEW:\n\n    This is a comprehensive Hotel Booking and Management System (HBMS) - an enterprise-grade\n    solution for managing hotel operations, reservations, payments, guest services, and business analytics.\n    \n    The system supports multiple user roles: Admin, Staff, Accountant, and Customer, each with\n    different access levels and permissions.\n    \n\n🔧 CORE FEATURES & MODULES:\n\n1. Booking Management\n   Complete booking lifecycle management including creation, confirmation, check-in, check-out, and cancellation\n   Models: Booking, BookingStatus\n   Statuses: pending, confirmed, checked_in, checked_out, cancelled\n\n2. Room Management\n   Room inventory, availability, status tracking, and maintenance\n   Models: Room, RoomType, RoomStatus\n   Statuses: available, occupied, maintenance, cleaning\n\n3. Payment Processing\n   Payment handling for bookings with multiple payment methods and status tracking\n   Models: Payment, PaymentMethod, PaymentStatus, PaymentType\n   Statuses: pending, completed, failed, refunded\n\n4. Invoice Management\n   Invoice generation, tracking, and payment reconciliation\n   Models: Invoice, InvoiceItem, InvoiceStatus\n   Statuses: draft, sent, paid, overdue, cancelled\n\n5. User Management\n   User accounts, roles, authentication, and guest profiles\n   Models: User, Role, RefreshToken, PasswordResetToken\n\n6. Loyalty Program\n   Customer loyalty program with tiers, points, rewards, and referrals\n   Models: LoyaltyTier, UserLoyalty, LoyaltyPointTransaction, LoyaltyReward, RewardRedemption (+1 more)\n\n7. Service Management\n   Additional hotel services like spa, restaurant, room service\n   Models: Service, ServiceUsage, ServiceBooking, ServiceBookingItem, ServicePayment\n\n8. Promotion System\n   Discount codes, promotional campaigns, and special offers\n   Models: Promotion\n\n9. Reviews And Ratings\n   Guest reviews and ratings for rooms and services\n   Models: Review\n\n10. Chat System\n   Real-time chat support between guests and staff\n   Models: Chat, ChatMessage, ChatStatus\n   Statuses: open, closed\n\n11. Check In Check Out\n   Check-in and check-out process management\n   Models: CheckInCheckOut\n\n12. Maintenance Tracking\n   Room maintenance scheduling and tracking\n   Models: RoomMaintenance, RoomInspection\n\n13. Housekeeping\n   Housekeeping task management and scheduling\n   Models: HousekeepingTask\n\n14. Guest Management\n   Comprehensive guest profile management and CRM features\n   Models: GuestNote, GuestPreference, GuestTag, GuestSegment, GuestCommunication\n\n15. Group Bookings\n   Group booking management for multiple rooms\n   Models: GroupBooking\n\n16. Rate Plans\n   Dynamic pricing and rate plan management\n   Models: RatePlan\n\n17. Packages\n   Pre-configured booking packages (room + services)\n   Models: Package\n\n18. Blog And Content\n   Content management for hotel blog and marketing\n   Models: BlogPost, Banner, PageContent\n\n19. Analytics And Reporting\n   Business intelligence, analytics, and financial reporting\n   Models: AuditLog\n\n20. System Settings\n   System-wide configuration and settings\n   Models: SystemSettings\n\n21. Security And Compliance\n   Security, audit logging, and GDPR compliance\n   Models: SecurityEvent, AuditLog, GDPRCompliance\n\n22. Notifications\n   System notifications and alerts\n   Models: Notification\n\n23. Workflows\n   Automated workflow management for business processes\n   Models: Workflow\n\n24. Email Campaigns\n   Marketing email campaigns and automation\n   Models: EmailCampaign\n\n👥 USER ROLES & PERMISSIONS:\n\n• ADMIN\n  Full system access with all administrative privileges\n  Can Access: 19 features\n    - All bookings (all customers)\n    - All rooms and room management\n    - All payments and financial data\n    - All invoices\n    - All users and user management\n    ... and 14 more\n\n• ACCOUNTANT\n  Financial data access for accounting and reporting\n  Can Access: 10 features\n    - All payments and payment history\n    - All invoices and invoice management\n    - Financial reports and analytics\n    - Revenue summaries\n    - Payment reconciliation\n    ... and 5 more\n  Restrictions: 5 items\n\n• STAFF\n  Operational staff with access to daily hotel operations\n  Can Access: 11 features\n    - All bookings and booking management\n    - Room status and availability\n    - Check-in and check-out operations\n    - Guest information (for operations)\n    - Room maintenance and housekeeping tasks\n    ... and 6 more\n  Restrictions: 8 items\n\n• CUSTOMER\n  Hotel guests with access to their own booking and account information\n  Can Access: 13 features\n    - Own bookings (view, cancel)\n    - Own booking details\n    - Own invoices (view only)\n    - Own payment history\n    - Own profile information\n    ... and 8 more\n  Restrictions: 8 items\n\n💻 TECHNOLOGY STACK:\n\n• Backend: FastAPI (Python)\n• Frontend: React/TypeScript\n• Database: SQLAlchemy ORM\n• AI: Self-learning assistant with pattern recognition\n• Authentication: JWT with MFA support\n• Security: Role-based access control, audit logging\n\n✨ KEY CAPABILITIES:\n\n• Complete booking lifecycle management\n• Multi-role access control (Admin, Staff, Accountant, Customer)\n• Payment processing with multiple methods\n• Invoice generation and tracking\n• Loyalty program with points and rewards\n• Real-time chat support system\n• Room maintenance and housekeeping management\n• Guest profile and CRM features\n• Analytics and reporting\n• Content management (blog, pages, banners)\n• Email campaigns and marketing automation\n• Group booking management\n• Dynamic pricing and rate plans\n• Package deals (room + services)\n• Review and rating system\n• Audit logging and security compliance\n\n💬 COMMON QUERY CATEGORIES:\n\n• Booking: booking status, check-in date, check-out date (+5 more)\n• Room: available rooms, room types, room amenities (+4 more)\n• Payment: payment status, payment history, payment methods (+4 more)\n• Invoice: invoice status, invoice number, invoice amount (+4 more)\n• Loyalty: loyalty points, loyalty tier, rewards (+3 more)\n• General: hotel information, contact, policies (+5 more)\n\n============================================================\n\n💡 TIP: Ask me about any specific feature, model, or capability for detailed information!','app_info','{\"app_knowledge\": {\"features\": {\"packages\": {\"models\": [\"Package\"], \"key_fields\": 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\"user_management\": {\"roles\": [\"admin\", \"staff\", \"customer\", \"accountant\"], \"models\": [\"User\", \"Role\", \"RefreshToken\", \"PasswordResetToken\"], \"key_fields\": [\"email\", \"full_name\", \"phone\", \"role_id\", \"is_active\", \"currency\"], \"description\": \"User accounts, roles, authentication, and guest profiles\", \"guest_fields\": [\"is_vip\", \"lifetime_value\", \"satisfaction_score\", \"total_visits\", \"last_visit_date\"], \"relationships\": [\"Role\", \"Booking\", \"Payment\", \"Invoice\", \"Review\", \"Favorite\"]}, \"blog_and_content\": {\"models\": [\"BlogPost\", \"Banner\", \"PageContent\"], \"key_fields\": [\"title\", \"content\", \"is_published\", \"published_at\"], \"description\": \"Content management for hotel blog and marketing\", \"relationships\": []}, \"guest_management\": {\"models\": [\"GuestNote\", \"GuestPreference\", \"GuestTag\", \"GuestSegment\", \"GuestCommunication\"], \"key_fields\": [\"notes\", \"preferences\", \"tags\", \"communication_history\"], \"description\": \"Comprehensive guest profile management and CRM features\", \"relationships\": [\"User\"]}, \"promotion_system\": {\"models\": [\"Promotion\"], \"key_fields\": [\"code\", \"discount_type\", \"discount_value\", \"start_date\", \"end_date\", \"is_active\"], \"description\": \"Discount codes, promotional campaigns, and special offers\", \"relationships\": [\"Booking\"]}, \"booking_management\": {\"models\": [\"Booking\", \"BookingStatus\"], \"statuses\": [\"pending\", \"confirmed\", \"checked_in\", \"checked_out\", \"cancelled\"], \"key_fields\": [\"booking_number\", \"user_id\", \"room_id\", \"check_in_date\", \"check_out_date\", \"num_guests\", \"total_price\", \"status\", \"special_requests\"], \"description\": \"Complete booking lifecycle management including creation, confirmation, check-in, check-out, and cancellation\", \"relationships\": [\"User\", \"Room\", \"Payment\", \"Invoice\", \"ServiceUsage\", \"CheckInCheckOut\"]}, \"check_in_check_out\": {\"models\": [\"CheckInCheckOut\"], \"key_fields\": [\"checked_in_at\", \"checked_out_at\", \"checked_in_by\", \"checked_out_by\", \"notes\"], \"description\": \"Check-in and check-out process management\", \"relationships\": [\"Booking\", \"User\"]}, \"invoice_management\": {\"models\": [\"Invoice\", \"InvoiceItem\", \"InvoiceStatus\"], \"statuses\": [\"draft\", \"sent\", \"paid\", \"overdue\", \"cancelled\"], \"key_fields\": [\"invoice_number\", \"total_amount\", \"subtotal\", \"tax_amount\", \"discount_amount\", \"balance_due\", \"status\", \"due_date\", \"paid_date\"], \"description\": \"Invoice generation, tracking, and payment reconciliation\", \"relationships\": [\"Booking\", \"User\", \"InvoiceItem\"]}, \"payment_processing\": {\"models\": [\"Payment\", \"PaymentMethod\", \"PaymentStatus\", \"PaymentType\"], \"statuses\": [\"pending\", \"completed\", \"failed\", \"refunded\"], \"key_fields\": [\"amount\", \"payment_method\", \"payment_type\", \"payment_status\", \"transaction_id\", \"payment_date\"], \"description\": \"Payment handling for bookings with multiple payment methods and status tracking\", \"payment_types\": [\"full\", \"deposit\", \"remaining\"], \"relationships\": [\"Booking\"], \"payment_methods\": [\"cash\", \"credit_card\", \"debit_card\", \"bank_transfer\", \"e_wallet\", \"stripe\", \"paypal\", \"borica\"]}, \"service_management\": {\"models\": [\"Service\", \"ServiceUsage\", \"ServiceBooking\", \"ServiceBookingItem\", \"ServicePayment\"], \"key_fields\": [\"service_name\", \"price\", \"category\", \"description\"], \"description\": \"Additional hotel services like spa, restaurant, room service\", \"relationships\": [\"Booking\"]}, \"reviews_and_ratings\": {\"models\": [\"Review\"], \"key_fields\": [\"rating\", \"comment\", \"is_verified\"], \"description\": \"Guest reviews and ratings for rooms and services\", \"relationships\": [\"User\", \"Room\"]}, \"maintenance_tracking\": {\"models\": [\"RoomMaintenance\", \"RoomInspection\"], \"key_fields\": [\"scheduled_start\", \"scheduled_end\", \"status\", \"description\", \"priority\"], \"description\": \"Room maintenance scheduling and tracking\", \"relationships\": [\"Room\"]}, \"analytics_and_reporting\": {\"models\": [\"AuditLog\"], \"features\": [\"Revenue reports\", \"Occupancy analytics\", \"Guest analytics\", \"Payment reports\", \"Invoice reports\", \"Booking trends\", \"Customer lifetime value\"], \"description\": \"Business intelligence, analytics, and financial reporting\"}, \"security_and_compliance\": {\"models\": [\"SecurityEvent\", \"AuditLog\", \"GDPRCompliance\"], \"features\": [\"Action audit trails\", \"Security event logging\", \"GDPR data requests\", \"Cookie consent management\"], \"description\": \"Security, audit logging, and GDPR compliance\"}}, \"overview\": \"\\n    This is a comprehensive Hotel Booking and Management System (HBMS) - an enterprise-grade\\n    solution for managing hotel operations, reservations, payments, guest services, and business analytics.\\n    \\n    The system supports multiple user roles: Admin, Staff, Accountant, and Customer, each with\\n    different access levels and permissions.\\n    \", \"common_queries\": {\"room\": [\"available rooms\", \"room types\", \"room amenities\", \"room prices\", \"room availability\", \"occupied rooms\", \"room status\"], \"booking\": [\"booking status\", \"check-in date\", \"check-out date\", \"booking number\", \"cancel booking\", \"modify booking\", \"upcoming bookings\", \"past bookings\"], \"general\": [\"hotel information\", \"contact\", \"policies\", \"services\", \"amenities\", \"location\", \"FAQ\", \"help\"], \"invoice\": [\"invoice status\", \"invoice number\", \"invoice amount\", \"due date\", \"paid invoice\", \"outstanding invoice\", \"invoice download\"], \"loyalty\": [\"loyalty points\", \"loyalty tier\", \"rewards\", \"referral code\", \"points balance\", \"points history\"], \"payment\": [\"payment status\", \"payment history\", \"payment methods\", \"refund\", \"outstanding balance\", \"payment due\", \"transaction\"]}, \"role_capabilities\": {\"admin\": {\"can_access\": [\"All bookings (all customers)\", \"All rooms and room management\", \"All payments and financial data\", \"All invoices\", \"All users and user management\", \"System settings and configuration\", \"Analytics and reports\", \"Audit logs and security events\", \"Content management (blog, banners, pages)\", \"Promotion management\", \"Loyalty program administration\", \"Service management\", \"Maintenance and housekeeping\", \"Check-in/check-out operations\", \"Chat management\", \"Email campaigns\", \"Workflow management\", \"Group bookings\", \"Rate plans and packages\"], \"description\": \"Full system access with all administrative privileges\", \"restrictions\": \"None - full access\", \"cannot_access\": []}, \"staff\": {\"can_access\": [\"All bookings and booking management\", \"Room status and availability\", \"Check-in and check-out operations\", \"Guest information (for operations)\", \"Room maintenance and housekeeping tasks\", \"Service bookings and service usage\", \"Chat system for customer support\", \"Basic booking reports\", \"Occupancy status\", \"Group bookings\", \"Guest preferences and notes (operational)\"], \"description\": \"Operational staff with access to daily hotel operations\", \"restrictions\": \"Operational data only, no financial or system administration\", \"cannot_access\": [\"Financial reports and analytics\", \"System settings\", \"User management (except guest profile updates)\", \"Content management\", \"Email campaigns\", \"Workflow management\", \"Full payment details (can view payment status only)\", \"Invoice editing (view only)\"]}, \"customer\": {\"can_access\": [\"Own bookings (view, cancel)\", \"Own booking details\", \"Own invoices (view only)\", \"Own payment history\", \"Own profile information\", \"Room browsing and availability (public)\", \"Service browsing\", \"Booking creation\", \"Review submission\", \"Favorite rooms\", \"Loyalty points and rewards\", \"Referral code usage\", \"Chat with support\"], \"description\": \"Hotel guests with access to their own booking and account information\", \"restrictions\": \"Only own data and customer-facing features\", \"cannot_access\": [\"Other customers\' bookings or information\", \"All bookings overview\", \"Financial reports\", \"System settings\", \"Room management\", \"Staff operations\", \"Admin features\", \"Other users\' data\"]}, \"accountant\": {\"can_access\": [\"All payments and payment history\", \"All invoices and invoice management\", \"Financial reports and analytics\", \"Revenue summaries\", \"Payment reconciliation\", \"Invoice generation and editing\", \"Booking financial details (for invoicing)\", \"Customer payment history\", \"Refund processing\", \"Financial dashboard statistics\"], \"description\": \"Financial data access for accounting and reporting\", \"restrictions\": \"Financial and payment data only\", \"cannot_access\": [\"User personal information (except payment-related)\", \"System settings\", \"Content management\", \"Room operational details (unless related to billing)\", \"Security and audit logs (financial audit access only)\"]}}}}','admin',63,NULL,'2025-11-30 19:21:00'),(6,3,NULL,'what does this app do','📱 Hotel Booking & Management System (HBMS) - Complete Overview\n\n============================================================\n\n📋 SYSTEM OVERVIEW:\n\n    This is a comprehensive Hotel Booking and Management System (HBMS) - an enterprise-grade\n    solution for managing hotel operations, reservations, payments, guest services, and business analytics.\n    \n    The system supports multiple user roles: Admin, Staff, Accountant, and Customer, each with\n    different access levels and permissions.\n    \n\n🔧 CORE FEATURES & MODULES:\n\n1. Booking Management\n   Complete booking lifecycle management including creation, confirmation, check-in, check-out, and cancellation\n   Models: Booking, BookingStatus\n   Statuses: pending, confirmed, checked_in, checked_out, cancelled\n\n2. Room Management\n   Room inventory, availability, status tracking, and maintenance\n   Models: Room, RoomType, RoomStatus\n   Statuses: available, occupied, maintenance, cleaning\n\n3. Payment Processing\n   Payment handling for bookings with multiple payment methods and status tracking\n   Models: Payment, PaymentMethod, PaymentStatus, PaymentType\n   Statuses: pending, completed, failed, refunded\n\n4. Invoice Management\n   Invoice generation, tracking, and payment reconciliation\n   Models: Invoice, InvoiceItem, InvoiceStatus\n   Statuses: draft, sent, paid, overdue, cancelled\n\n5. User Management\n   User accounts, roles, authentication, and guest profiles\n   Models: User, Role, RefreshToken, PasswordResetToken\n\n6. Loyalty Program\n   Customer loyalty program with tiers, points, rewards, and referrals\n   Models: LoyaltyTier, UserLoyalty, LoyaltyPointTransaction, LoyaltyReward, RewardRedemption (+1 more)\n\n7. Service Management\n   Additional hotel services like spa, restaurant, room service\n   Models: Service, ServiceUsage, ServiceBooking, ServiceBookingItem, ServicePayment\n\n8. Promotion System\n   Discount codes, promotional campaigns, and special offers\n   Models: Promotion\n\n9. Reviews And Ratings\n   Guest reviews and ratings for rooms and services\n   Models: Review\n\n10. Chat System\n   Real-time chat support between guests and staff\n   Models: Chat, ChatMessage, ChatStatus\n   Statuses: open, closed\n\n11. Check In Check Out\n   Check-in and check-out process management\n   Models: CheckInCheckOut\n\n12. Maintenance Tracking\n   Room maintenance scheduling and tracking\n   Models: RoomMaintenance, RoomInspection\n\n13. Housekeeping\n   Housekeeping task management and scheduling\n   Models: HousekeepingTask\n\n14. Guest Management\n   Comprehensive guest profile management and CRM features\n   Models: GuestNote, GuestPreference, GuestTag, GuestSegment, GuestCommunication\n\n15. Group Bookings\n   Group booking management for multiple rooms\n   Models: GroupBooking\n\n16. Rate Plans\n   Dynamic pricing and rate plan management\n   Models: RatePlan\n\n17. Packages\n   Pre-configured booking packages (room + services)\n   Models: Package\n\n18. Blog And Content\n   Content management for hotel blog and marketing\n   Models: BlogPost, Banner, PageContent\n\n19. Analytics And Reporting\n   Business intelligence, analytics, and financial reporting\n   Models: AuditLog\n\n20. System Settings\n   System-wide configuration and settings\n   Models: SystemSettings\n\n21. Security And Compliance\n   Security, audit logging, and GDPR compliance\n   Models: SecurityEvent, AuditLog, GDPRCompliance\n\n22. Notifications\n   System notifications and alerts\n   Models: Notification\n\n23. Workflows\n   Automated workflow management for business processes\n   Models: Workflow\n\n24. Email Campaigns\n   Marketing email campaigns and automation\n   Models: EmailCampaign\n\n👥 USER ROLES & PERMISSIONS:\n\n• ADMIN\n  Full system access with all administrative privileges\n  Can Access: 19 features\n    - All bookings (all customers)\n    - All rooms and room management\n    - All payments and financial data\n    - All invoices\n    - All users and user management\n    ... and 14 more\n\n• ACCOUNTANT\n  Financial data access for accounting and reporting\n  Can Access: 10 features\n    - All payments and payment history\n    - All invoices and invoice management\n    - Financial reports and analytics\n    - Revenue summaries\n    - Payment reconciliation\n    ... and 5 more\n  Restrictions: 5 items\n\n• STAFF\n  Operational staff with access to daily hotel operations\n  Can Access: 11 features\n    - All bookings and booking management\n    - Room status and availability\n    - Check-in and check-out operations\n    - Guest information (for operations)\n    - Room maintenance and housekeeping tasks\n    ... and 6 more\n  Restrictions: 8 items\n\n• CUSTOMER\n  Hotel guests with access to their own booking and account information\n  Can Access: 13 features\n    - Own bookings (view, cancel)\n    - Own booking details\n    - Own invoices (view only)\n    - Own payment history\n    - Own profile information\n    ... and 8 more\n  Restrictions: 8 items\n\n💻 TECHNOLOGY STACK:\n\n• Backend: FastAPI (Python)\n• Frontend: React/TypeScript\n• Database: SQLAlchemy ORM\n• AI: Self-learning assistant with pattern recognition\n• Authentication: JWT with MFA support\n• Security: Role-based access control, audit logging\n\n✨ KEY CAPABILITIES:\n\n• Complete booking lifecycle management\n• Multi-role access control (Admin, Staff, Accountant, Customer)\n• Payment processing with multiple methods\n• Invoice generation and tracking\n• Loyalty program with points and rewards\n• Real-time chat support system\n• Room maintenance and housekeeping management\n• Guest profile and CRM features\n• Analytics and reporting\n• Content management (blog, pages, banners)\n• Email campaigns and marketing automation\n• Group booking management\n• Dynamic pricing and rate plans\n• Package deals (room + services)\n• Review and rating system\n• Audit logging and security compliance\n\n💬 COMMON QUERY CATEGORIES:\n\n• Booking: booking status, check-in date, check-out date (+5 more)\n• Room: available rooms, room types, room amenities (+4 more)\n• Payment: payment status, payment history, payment methods (+4 more)\n• Invoice: invoice status, invoice number, invoice amount (+4 more)\n• Loyalty: loyalty points, loyalty tier, rewards (+3 more)\n• General: hotel information, contact, policies (+5 more)\n\n============================================================\n\n💡 TIP: Ask me about any specific feature, model, or capability for detailed information!','app_info','{\"app_knowledge\": {\"features\": {\"packages\": {\"models\": [\"Package\"], \"key_fields\": [\"name\", \"price\", \"includes\", \"valid_period\"], \"description\": \"Pre-configured booking packages (room + services)\", \"relationships\": [\"RoomType\", \"Service\"]}, \"workflows\": {\"models\": [\"Workflow\"], \"key_fields\": [\"name\", \"trigger\", \"actions\", \"conditions\"], \"description\": \"Automated workflow management for business processes\", \"relationships\": []}, \"rate_plans\": {\"models\": [\"RatePlan\"], \"key_fields\": [\"name\", \"base_price\", \"season_multiplier\", \"valid_from\", \"valid_to\"], \"description\": \"Dynamic pricing and rate plan management\", \"relationships\": [\"Booking\"]}, \"chat_system\": {\"models\": [\"Chat\", \"ChatMessage\", \"ChatStatus\"], \"statuses\": [\"open\", \"closed\"], \"key_fields\": [\"visitor_name\", \"visitor_email\", \"status\", \"message\", \"sender_type\", \"is_read\"], \"description\": \"Real-time chat support between guests and staff\", \"relationships\": [\"User\"]}, \"housekeeping\": {\"models\": [\"HousekeepingTask\"], \"key_fields\": [\"task_type\", \"status\", \"scheduled_time\", \"completed_at\"], \"description\": \"Housekeeping task management and scheduling\", \"relationships\": [\"Room\"]}, \"notifications\": {\"models\": [\"Notification\"], \"key_fields\": [\"type\", \"message\", \"is_read\", \"priority\"], \"description\": \"System notifications and alerts\", \"relationships\": [\"User\"]}, \"group_bookings\": {\"models\": [\"GroupBooking\"], \"key_fields\": [\"group_name\", \"contact_person\", \"total_rooms\", \"group_discount\"], \"description\": \"Group booking management for multiple rooms\", \"relationships\": [\"Booking\"]}, \"email_campaigns\": {\"models\": [\"EmailCampaign\"], \"key_fields\": [\"subject\", \"content\", \"recipient_segment\", \"scheduled_time\"], \"description\": \"Marketing email campaigns and automation\", \"relationships\": [\"GuestSegment\"]}, \"loyalty_program\": {\"models\": [\"LoyaltyTier\", \"UserLoyalty\", \"LoyaltyPointTransaction\", \"LoyaltyReward\", \"RewardRedemption\", \"Referral\"], \"key_fields\": [\"tier_level\", \"points_balance\", \"lifetime_points\", \"referral_code\"], \"description\": \"Customer loyalty program with tiers, points, rewards, and referrals\", \"relationships\": [\"User\", \"Booking\"]}, \"room_management\": {\"models\": [\"Room\", \"RoomType\", \"RoomStatus\"], \"statuses\": [\"available\", \"occupied\", \"maintenance\", \"cleaning\"], \"key_fields\": [\"room_number\", \"floor\", \"status\", \"price\", \"capacity\", \"amenities\", \"room_size\", \"view\"], \"description\": \"Room inventory, availability, status tracking, and maintenance\", \"relationships\": [\"RoomType\", \"Booking\", \"Review\", \"RoomMaintenance\", \"HousekeepingTask\"]}, \"system_settings\": {\"models\": [\"SystemSettings\"], \"categories\": [\"general\", \"payment\", \"email\", \"company_info\"], \"key_fields\": [\"key\", \"value\", \"category\"], \"description\": \"System-wide configuration and settings\"}, \"user_management\": {\"roles\": [\"admin\", \"staff\", \"customer\", \"accountant\"], \"models\": [\"User\", \"Role\", \"RefreshToken\", \"PasswordResetToken\"], \"key_fields\": [\"email\", \"full_name\", \"phone\", \"role_id\", \"is_active\", \"currency\"], \"description\": \"User accounts, roles, authentication, and guest profiles\", \"guest_fields\": [\"is_vip\", \"lifetime_value\", \"satisfaction_score\", \"total_visits\", \"last_visit_date\"], \"relationships\": [\"Role\", \"Booking\", \"Payment\", \"Invoice\", \"Review\", \"Favorite\"]}, \"blog_and_content\": {\"models\": [\"BlogPost\", \"Banner\", \"PageContent\"], \"key_fields\": [\"title\", \"content\", \"is_published\", \"published_at\"], \"description\": \"Content management for hotel blog and marketing\", \"relationships\": []}, \"guest_management\": {\"models\": [\"GuestNote\", \"GuestPreference\", \"GuestTag\", \"GuestSegment\", \"GuestCommunication\"], \"key_fields\": [\"notes\", \"preferences\", \"tags\", \"communication_history\"], \"description\": \"Comprehensive guest profile management and CRM features\", \"relationships\": [\"User\"]}, \"promotion_system\": {\"models\": [\"Promotion\"], \"key_fields\": [\"code\", \"discount_type\", \"discount_value\", \"start_date\", \"end_date\", \"is_active\"], \"description\": \"Discount codes, promotional campaigns, and special offers\", \"relationships\": [\"Booking\"]}, \"booking_management\": {\"models\": [\"Booking\", \"BookingStatus\"], \"statuses\": [\"pending\", \"confirmed\", \"checked_in\", \"checked_out\", \"cancelled\"], \"key_fields\": [\"booking_number\", \"user_id\", \"room_id\", \"check_in_date\", \"check_out_date\", \"num_guests\", \"total_price\", \"status\", \"special_requests\"], \"description\": \"Complete booking lifecycle management including creation, confirmation, check-in, check-out, and cancellation\", \"relationships\": [\"User\", \"Room\", \"Payment\", \"Invoice\", \"ServiceUsage\", \"CheckInCheckOut\"]}, \"check_in_check_out\": {\"models\": [\"CheckInCheckOut\"], \"key_fields\": [\"checked_in_at\", \"checked_out_at\", \"checked_in_by\", \"checked_out_by\", \"notes\"], \"description\": \"Check-in and check-out process management\", \"relationships\": [\"Booking\", \"User\"]}, \"invoice_management\": {\"models\": [\"Invoice\", \"InvoiceItem\", \"InvoiceStatus\"], \"statuses\": [\"draft\", \"sent\", \"paid\", \"overdue\", \"cancelled\"], \"key_fields\": [\"invoice_number\", \"total_amount\", \"subtotal\", \"tax_amount\", \"discount_amount\", \"balance_due\", \"status\", \"due_date\", \"paid_date\"], \"description\": \"Invoice generation, tracking, and payment reconciliation\", \"relationships\": [\"Booking\", \"User\", \"InvoiceItem\"]}, \"payment_processing\": {\"models\": [\"Payment\", \"PaymentMethod\", \"PaymentStatus\", \"PaymentType\"], \"statuses\": [\"pending\", \"completed\", \"failed\", \"refunded\"], \"key_fields\": [\"amount\", \"payment_method\", \"payment_type\", \"payment_status\", \"transaction_id\", \"payment_date\"], \"description\": \"Payment handling for bookings with multiple payment methods and status tracking\", \"payment_types\": [\"full\", \"deposit\", \"remaining\"], \"relationships\": [\"Booking\"], \"payment_methods\": [\"cash\", \"credit_card\", \"debit_card\", \"bank_transfer\", \"e_wallet\", \"stripe\", \"paypal\", \"borica\"]}, \"service_management\": {\"models\": [\"Service\", \"ServiceUsage\", \"ServiceBooking\", \"ServiceBookingItem\", \"ServicePayment\"], \"key_fields\": [\"service_name\", \"price\", \"category\", \"description\"], \"description\": \"Additional hotel services like spa, restaurant, room service\", \"relationships\": [\"Booking\"]}, \"reviews_and_ratings\": {\"models\": [\"Review\"], \"key_fields\": [\"rating\", \"comment\", \"is_verified\"], \"description\": \"Guest reviews and ratings for rooms and services\", \"relationships\": [\"User\", \"Room\"]}, \"maintenance_tracking\": {\"models\": [\"RoomMaintenance\", \"RoomInspection\"], \"key_fields\": [\"scheduled_start\", \"scheduled_end\", \"status\", \"description\", \"priority\"], \"description\": \"Room maintenance scheduling and tracking\", \"relationships\": [\"Room\"]}, \"analytics_and_reporting\": {\"models\": [\"AuditLog\"], \"features\": [\"Revenue reports\", \"Occupancy analytics\", \"Guest analytics\", \"Payment reports\", \"Invoice reports\", \"Booking trends\", \"Customer lifetime value\"], \"description\": \"Business intelligence, analytics, and financial reporting\"}, \"security_and_compliance\": {\"models\": [\"SecurityEvent\", \"AuditLog\", \"GDPRCompliance\"], \"features\": [\"Action audit trails\", \"Security event logging\", \"GDPR data requests\", \"Cookie consent management\"], \"description\": \"Security, audit logging, and GDPR compliance\"}}, \"overview\": \"\\n    This is a comprehensive Hotel Booking and Management System (HBMS) - an enterprise-grade\\n    solution for managing hotel operations, reservations, payments, guest services, and business analytics.\\n    \\n    The system supports multiple user roles: Admin, Staff, Accountant, and Customer, each with\\n    different access levels and permissions.\\n    \", \"common_queries\": {\"room\": [\"available rooms\", \"room types\", \"room amenities\", \"room prices\", \"room availability\", \"occupied rooms\", \"room status\"], \"booking\": [\"booking status\", \"check-in date\", \"check-out date\", \"booking number\", \"cancel booking\", \"modify booking\", \"upcoming bookings\", \"past bookings\"], \"general\": [\"hotel information\", \"contact\", \"policies\", \"services\", \"amenities\", \"location\", \"FAQ\", \"help\"], \"invoice\": [\"invoice status\", \"invoice number\", \"invoice amount\", \"due date\", \"paid invoice\", \"outstanding invoice\", \"invoice download\"], \"loyalty\": [\"loyalty points\", \"loyalty tier\", \"rewards\", \"referral code\", \"points balance\", \"points history\"], \"payment\": [\"payment status\", \"payment history\", \"payment methods\", \"refund\", \"outstanding balance\", \"payment due\", \"transaction\"]}, \"role_capabilities\": {\"admin\": {\"can_access\": [\"All bookings (all customers)\", \"All rooms and room management\", \"All payments and financial data\", \"All invoices\", \"All users and user management\", \"System settings and configuration\", \"Analytics and reports\", \"Audit logs and security events\", \"Content management (blog, banners, pages)\", \"Promotion management\", \"Loyalty program administration\", \"Service management\", \"Maintenance and housekeeping\", \"Check-in/check-out operations\", \"Chat management\", \"Email campaigns\", \"Workflow management\", \"Group bookings\", \"Rate plans and packages\"], \"description\": \"Full system access with all administrative privileges\", \"restrictions\": \"None - full access\", \"cannot_access\": []}, \"staff\": {\"can_access\": [\"All bookings and booking management\", \"Room status and availability\", \"Check-in and check-out operations\", \"Guest information (for operations)\", \"Room maintenance and housekeeping tasks\", \"Service bookings and service usage\", \"Chat system for customer support\", \"Basic booking reports\", \"Occupancy status\", \"Group bookings\", \"Guest preferences and notes (operational)\"], \"description\": \"Operational staff with access to daily hotel operations\", \"restrictions\": \"Operational data only, no financial or system administration\", \"cannot_access\": [\"Financial reports and analytics\", \"System settings\", \"User management (except guest profile updates)\", \"Content management\", \"Email campaigns\", \"Workflow management\", \"Full payment details (can view payment status only)\", \"Invoice editing (view only)\"]}, \"customer\": {\"can_access\": [\"Own bookings (view, cancel)\", \"Own booking details\", \"Own invoices (view only)\", \"Own payment history\", \"Own profile information\", \"Room browsing and availability (public)\", \"Service browsing\", \"Booking creation\", \"Review submission\", \"Favorite rooms\", \"Loyalty points and rewards\", \"Referral code usage\", \"Chat with support\"], \"description\": \"Hotel guests with access to their own booking and account information\", \"restrictions\": \"Only own data and customer-facing features\", \"cannot_access\": [\"Other customers\' bookings or information\", \"All bookings overview\", \"Financial reports\", \"System settings\", \"Room management\", \"Staff operations\", \"Admin features\", \"Other users\' data\"]}, \"accountant\": {\"can_access\": [\"All payments and payment history\", \"All invoices and invoice management\", \"Financial reports and analytics\", \"Revenue summaries\", \"Payment reconciliation\", \"Invoice generation and editing\", \"Booking financial details (for invoicing)\", \"Customer payment history\", \"Refund processing\", \"Financial dashboard statistics\"], \"description\": \"Financial data access for accounting and reporting\", \"restrictions\": \"Financial and payment data only\", \"cannot_access\": [\"User personal information (except payment-related)\", \"System settings\", \"Content management\", \"Room operational details (unless related to billing)\", \"Security and audit logs (financial audit access only)\"]}}}}','admin',59,NULL,'2025-11-30 19:21:25'),(7,3,NULL,'Which rooms are occupied?','Currently, 5 rooms are occupied out of 50 total rooms.','room_occupied','{\"room_summary\": {\"cleaning\": 2, \"occupied\": 5, \"available\": 40, \"maintenance\": 3, \"total_rooms\": 50, \"occupancy_rate\": 10.0, \"rooms_with_active_bookings\": 0}, \"occupied_rooms\": []}','admin',145,NULL,'2025-11-30 20:41:01'),(8,3,NULL,'tell me the payments','Payment Status Summary:\n• Total Revenue (last 30 days): $0.00\n• Pending Payments: $120.67\n• Completed Payments: 0','payment_status','{\"payment_summary\": {\"period_days\": 30, \"total_revenue\": 0.0, \"pending_amount\": 120.67, \"failed_payments\": 14, \"completed_payments\": 0}}','admin',127,NULL,'2025-11-30 23:06:47');
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INSERT INTO `ai_knowledge_entries` VALUES (1,'Platform','what is this platform about','📊 Hotel Status Overview:\n\n🏨 ROOMS:\n• Total: 50\n• Available: 40\n• Occupied: 5\n• Cleaning: 2\n• Maintenance: 3\n• Occupancy Rate: 10.0%\n\n📅 BOOKINGS:\n• Active: 0\n• Upcoming Check-ins: 0\n• Upcoming Check-outs: 0\n• Pending: 0\n\n💰 PAYMENTS:\n• Revenue (30 days): $0.00\n• Pending: $120.67\n• Completed: 0\n\n🧾 INVOICES:\n• Total: 1\n• Overdue: 0\n\n💬 CHATS:\n• Unanswered: 0\n\n⚠️ ISSUES:\n• Rooms with problems: 3\n  - Room 106: Room 106 is under maintenance\n  - Room 130: Room 130 is under maintenance\n  - Room 239: Room 239 is under maintenance\n','[\"platform\", \"about\"]','general_status','auto_learned',50.00,118,0,'admin',0,NULL,'2025-11-30 19:15:58','2025-12-05 13:47:21',NULL),(2,'Platform','what this platform is about','📊 Hotel Status Overview:\n\n🏨 ROOMS:\n• Total: 50\n• Available: 40\n• Occupied: 5\n• Cleaning: 2\n• Maintenance: 3\n• Occupancy Rate: 10.0%\n\n📅 BOOKINGS:\n• Active: 0\n• Upcoming Check-ins: 0\n• Upcoming Check-outs: 0\n• Pending: 0\n\n💰 PAYMENTS:\n• Revenue (30 days): $0.00\n• Pending: $120.67\n• Completed: 0\n\n🧾 INVOICES:\n• Total: 1\n• Overdue: 0\n\n💬 CHATS:\n• Unanswered: 0\n\n⚠️ ISSUES:\n• Rooms with problems: 3\n  - Room 106: Room 106 is under maintenance\n  - Room 130: Room 130 is under maintenance\n  - Room 239: Room 239 is under maintenance\n','[\"platform\", \"about\"]','general_status','auto_learned',50.00,116,0,'admin',0,NULL,'2025-11-30 19:18:25','2025-12-05 13:47:21',NULL),(3,'Clear','clear','I can help you with information about:\n\n🏨 Rooms - availability, occupancy, status, problems\n📅 Bookings - active, upcoming, pending reservations\n💰 Payments - revenue, pending payments, transactions\n🧾 Invoices - status, overdue invoices\n💬 Chats - unanswered customer messages\n\nQuick Stats: 50 total rooms, 5 occupied, 40 available.\n\nTry asking:\n• \'How many rooms do we have?\'\n• \'Show me occupied rooms\'\n• \'What\'s our revenue?\'\n• \'Are there any unanswered chats?\'','[\"clear\"]','general_query','auto_learned',50.00,116,0,'admin',0,NULL,'2025-11-30 19:20:31','2025-12-05 13:47:21',NULL),(4,'Features','list features','📱 Hotel Booking & Management System (HBMS) - Complete Overview\n\n============================================================\n\n📋 SYSTEM OVERVIEW:\n\n    This is a comprehensive Hotel Booking and Management System (HBMS) - an enterprise-grade\n    solution for managing hotel operations, reservations, payments, guest services, and business analytics.\n    \n    The system supports multiple user roles: Admin, Staff, Accountant, and Customer, each with\n    different access levels and permissions.\n    \n\n🔧 CORE FEATURES & MODULES:\n\n1. Booking Management\n   Complete booking lifecycle management including creation, confirmation, check-in, check-out, and cancellation\n   Models: Booking, BookingStatus\n   Statuses: pending, confirmed, checked_in, checked_out, cancelled\n\n2. Room Management\n   Room inventory, availability, status tracking, and maintenance\n   Models: Room, RoomType, RoomStatus\n   Statuses: available, occupied, maintenance, cleaning\n\n3. Payment Processing\n   Payment handling for bookings with multiple payment methods and status tracking\n   Models: Payment, PaymentMethod, PaymentStatus, PaymentType\n   Statuses: pending, completed, failed, refunded\n\n4. Invoice Management\n   Invoice generation, tracking, and payment reconciliation\n   Models: Invoice, InvoiceItem, InvoiceStatus\n   Statuses: draft, sent, paid, overdue, cancelled\n\n5. User Management\n   User accounts, roles, authentication, and guest profiles\n   Models: User, Role, RefreshToken, PasswordResetToken\n\n6. Loyalty Program\n   Customer loyalty program with tiers, points, rewards, and referrals\n   Models: LoyaltyTier, UserLoyalty, LoyaltyPointTransaction, LoyaltyReward, RewardRedemption (+1 more)\n\n7. Service Management\n   Additional hotel services like spa, restaurant, room service\n   Models: Service, ServiceUsage, ServiceBooking, ServiceBookingItem, ServicePayment\n\n8. Promotion System\n   Discount codes, promotional campaigns, and special offers\n   Models: Promotion\n\n9. Reviews And Ratings\n   Guest reviews and ratings for rooms and services\n   Models: Review\n\n10. Chat System\n   Real-time chat support between guests and staff\n   Models: Chat, ChatMessage, ChatStatus\n   Statuses: open, closed\n\n11. Check In Check Out\n   Check-in and check-out process management\n   Models: CheckInCheckOut\n\n12. Maintenance Tracking\n   Room maintenance scheduling and tracking\n   Models: RoomMaintenance, RoomInspection\n\n13. Housekeeping\n   Housekeeping task management and scheduling\n   Models: HousekeepingTask\n\n14. Guest Management\n   Comprehensive guest profile management and CRM features\n   Models: GuestNote, GuestPreference, GuestTag, GuestSegment, GuestCommunication\n\n15. Group Bookings\n   Group booking management for multiple rooms\n   Models: GroupBooking\n\n16. Rate Plans\n   Dynamic pricing and rate plan management\n   Models: RatePlan\n\n17. Packages\n   Pre-configured booking packages (room + services)\n   Models: Package\n\n18. Blog And Content\n   Content management for hotel blog and marketing\n   Models: BlogPost, Banner, PageContent\n\n19. Analytics And Reporting\n   Business intelligence, analytics, and financial reporting\n   Models: AuditLog\n\n20. System Settings\n   System-wide configuration and settings\n   Models: SystemSettings\n\n21. Security And Compliance\n   Security, audit logging, and GDPR compliance\n   Models: SecurityEvent, AuditLog, GDPRCompliance\n\n22. Notifications\n   System notifications and alerts\n   Models: Notification\n\n23. Workflows\n   Automated workflow management for business processes\n   Models: Workflow\n\n24. Email Campaigns\n   Marketing email campaigns and automation\n   Models: EmailCampaign\n\n👥 USER ROLES & PERMISSIONS:\n\n• ADMIN\n  Full system access with all administrative privileges\n  Can Access: 19 features\n    - All bookings (all customers)\n    - All rooms and room management\n    - All payments and financial data\n    - All invoices\n    - All users and user management\n    ... and 14 more\n\n• ACCOUNTANT\n  Financial data access for accounting and reporting\n  Can Access: 10 features\n    - All payments and payment history\n    - All invoices and invoice management\n    - Financial reports and analytics\n    - Revenue summaries\n    - Payment reconciliation\n    ... and 5 more\n  Restrictions: 5 items\n\n• STAFF\n  Operational staff with access to daily hotel operations\n  Can Access: 11 features\n    - All bookings and booking management\n    - Room status and availability\n    - Check-in and check-out operations\n    - Guest information (for operations)\n    - Room maintenance and housekeeping tasks\n    ... and 6 more\n  Restrictions: 8 items\n\n• CUSTOMER\n  Hotel guests with access to their own booking and account information\n  Can Access: 13 features\n    - Own bookings (view, cancel)\n    - Own booking details\n    - Own invoices (view only)\n    - Own payment history\n    - Own profile information\n    ... and 8 more\n  Restrictions: 8 items\n\n💻 TECHNOLOGY STACK:\n\n• Backend: FastAPI (Python)\n• Frontend: React/TypeScript\n• Database: SQLAlchemy ORM\n• AI: Self-learning assistant with pattern recognition\n• Authentication: JWT with MFA support\n• Security: Role-based access control, audit logging\n\n✨ KEY CAPABILITIES:\n\n• Complete booking lifecycle management\n• Multi-role access control (Admin, Staff, Accountant, Customer)\n• Payment processing with multiple methods\n• Invoice generation and tracking\n• Loyalty program with points and rewards\n• Real-time chat support system\n• Room maintenance and housekeeping management\n• Guest profile and CRM features\n• Analytics and reporting\n• Content management (blog, pages, banners)\n• Email campaigns and marketing automation\n• Group booking management\n• Dynamic pricing and rate plans\n• Package deals (room + services)\n• Review and rating system\n• Audit logging and security compliance\n\n💬 COMMON QUERY CATEGORIES:\n\n• Booking: booking status, check-in date, check-out date (+5 more)\n• Room: available rooms, room types, room amenities (+4 more)\n• Payment: payment status, payment history, payment methods (+4 more)\n• Invoice: invoice status, invoice number, invoice amount (+4 more)\n• Loyalty: loyalty points, loyalty tier, rewards (+3 more)\n• General: hotel information, contact, policies (+5 more)\n\n============================================================\n\n💡 TIP: Ask me about any specific feature, model, or capability for detailed information!','[\"features\"]','app_info','auto_learned',50.00,116,0,'admin',0,NULL,'2025-11-30 19:21:00','2025-12-05 13:47:21',NULL),(5,'About','tell me what is about this platform','📊 Hotel Status Overview:\n\n🏨 ROOMS:\n• Total: 50\n• Available: 40\n• Occupied: 5\n• Cleaning: 2\n• Maintenance: 3\n• Occupancy Rate: 10.0%\n\n📅 BOOKINGS:\n• Active: 0\n• Upcoming Check-ins: 0\n• Upcoming Check-outs: 0\n• Pending: 0\n\n💰 PAYMENTS:\n• Revenue (30 days): $0.00\n• Pending: $120.67\n• Completed: 0\n\n🧾 INVOICES:\n• Total: 1\n• Overdue: 0\n\n💬 CHATS:\n• Unanswered: 0\n\n⚠️ ISSUES:\n• Rooms with problems: 3\n  - Room 106: Room 106 is under maintenance\n  - Room 130: Room 130 is under maintenance\n  - Room 239: Room 239 is under maintenance\n','[\"about\", \"platform\"]','general_status','auto_learned',50.00,115,0,'admin',0,NULL,'2025-11-30 19:21:24','2025-12-05 13:47:21',NULL),(6,'App','what does this app do','📱 Hotel Booking & Management System (HBMS) - Complete Overview\n\n============================================================\n\n📋 SYSTEM OVERVIEW:\n\n    This is a comprehensive Hotel Booking and Management System (HBMS) - an enterprise-grade\n    solution for managing hotel operations, reservations, payments, guest services, and business analytics.\n    \n    The system supports multiple user roles: Admin, Staff, Accountant, and Customer, each with\n    different access levels and permissions.\n    \n\n🔧 CORE FEATURES & MODULES:\n\n1. Booking Management\n   Complete booking lifecycle management including creation, confirmation, check-in, check-out, and cancellation\n   Models: Booking, BookingStatus\n   Statuses: pending, confirmed, checked_in, checked_out, cancelled\n\n2. Room Management\n   Room inventory, availability, status tracking, and maintenance\n   Models: Room, RoomType, RoomStatus\n   Statuses: available, occupied, maintenance, cleaning\n\n3. Payment Processing\n   Payment handling for bookings with multiple payment methods and status tracking\n   Models: Payment, PaymentMethod, PaymentStatus, PaymentType\n   Statuses: pending, completed, failed, refunded\n\n4. Invoice Management\n   Invoice generation, tracking, and payment reconciliation\n   Models: Invoice, InvoiceItem, InvoiceStatus\n   Statuses: draft, sent, paid, overdue, cancelled\n\n5. User Management\n   User accounts, roles, authentication, and guest profiles\n   Models: User, Role, RefreshToken, PasswordResetToken\n\n6. Loyalty Program\n   Customer loyalty program with tiers, points, rewards, and referrals\n   Models: LoyaltyTier, UserLoyalty, LoyaltyPointTransaction, LoyaltyReward, RewardRedemption (+1 more)\n\n7. Service Management\n   Additional hotel services like spa, restaurant, room service\n   Models: Service, ServiceUsage, ServiceBooking, ServiceBookingItem, ServicePayment\n\n8. Promotion System\n   Discount codes, promotional campaigns, and special offers\n   Models: Promotion\n\n9. Reviews And Ratings\n   Guest reviews and ratings for rooms and services\n   Models: Review\n\n10. Chat System\n   Real-time chat support between guests and staff\n   Models: Chat, ChatMessage, ChatStatus\n   Statuses: open, closed\n\n11. Check In Check Out\n   Check-in and check-out process management\n   Models: CheckInCheckOut\n\n12. Maintenance Tracking\n   Room maintenance scheduling and tracking\n   Models: RoomMaintenance, RoomInspection\n\n13. Housekeeping\n   Housekeeping task management and scheduling\n   Models: HousekeepingTask\n\n14. Guest Management\n   Comprehensive guest profile management and CRM features\n   Models: GuestNote, GuestPreference, GuestTag, GuestSegment, GuestCommunication\n\n15. Group Bookings\n   Group booking management for multiple rooms\n   Models: GroupBooking\n\n16. Rate Plans\n   Dynamic pricing and rate plan management\n   Models: RatePlan\n\n17. Packages\n   Pre-configured booking packages (room + services)\n   Models: Package\n\n18. Blog And Content\n   Content management for hotel blog and marketing\n   Models: BlogPost, Banner, PageContent\n\n19. Analytics And Reporting\n   Business intelligence, analytics, and financial reporting\n   Models: AuditLog\n\n20. System Settings\n   System-wide configuration and settings\n   Models: SystemSettings\n\n21. Security And Compliance\n   Security, audit logging, and GDPR compliance\n   Models: SecurityEvent, AuditLog, GDPRCompliance\n\n22. Notifications\n   System notifications and alerts\n   Models: Notification\n\n23. Workflows\n   Automated workflow management for business processes\n   Models: Workflow\n\n24. Email Campaigns\n   Marketing email campaigns and automation\n   Models: EmailCampaign\n\n👥 USER ROLES & PERMISSIONS:\n\n• ADMIN\n  Full system access with all administrative privileges\n  Can Access: 19 features\n    - All bookings (all customers)\n    - All rooms and room management\n    - All payments and financial data\n    - All invoices\n    - All users and user management\n    ... and 14 more\n\n• ACCOUNTANT\n  Financial data access for accounting and reporting\n  Can Access: 10 features\n    - All payments and payment history\n    - All invoices and invoice management\n    - Financial reports and analytics\n    - Revenue summaries\n    - Payment reconciliation\n    ... and 5 more\n  Restrictions: 5 items\n\n• STAFF\n  Operational staff with access to daily hotel operations\n  Can Access: 11 features\n    - All bookings and booking management\n    - Room status and availability\n    - Check-in and check-out operations\n    - Guest information (for operations)\n    - Room maintenance and housekeeping tasks\n    ... and 6 more\n  Restrictions: 8 items\n\n• CUSTOMER\n  Hotel guests with access to their own booking and account information\n  Can Access: 13 features\n    - Own bookings (view, cancel)\n    - Own booking details\n    - Own invoices (view only)\n    - Own payment history\n    - Own profile information\n    ... and 8 more\n  Restrictions: 8 items\n\n💻 TECHNOLOGY STACK:\n\n• Backend: FastAPI (Python)\n• Frontend: React/TypeScript\n• Database: SQLAlchemy ORM\n• AI: Self-learning assistant with pattern recognition\n• Authentication: JWT with MFA support\n• Security: Role-based access control, audit logging\n\n✨ KEY CAPABILITIES:\n\n• Complete booking lifecycle management\n• Multi-role access control (Admin, Staff, Accountant, Customer)\n• Payment processing with multiple methods\n• Invoice generation and tracking\n• Loyalty program with points and rewards\n• Real-time chat support system\n• Room maintenance and housekeeping management\n• Guest profile and CRM features\n• Analytics and reporting\n• Content management (blog, pages, banners)\n• Email campaigns and marketing automation\n• Group booking management\n• Dynamic pricing and rate plans\n• Package deals (room + services)\n• Review and rating system\n• Audit logging and security compliance\n\n💬 COMMON QUERY CATEGORIES:\n\n• Booking: booking status, check-in date, check-out date (+5 more)\n• Room: available rooms, room types, room amenities (+4 more)\n• Payment: payment status, payment history, payment methods (+4 more)\n• Invoice: invoice status, invoice number, invoice amount (+4 more)\n• Loyalty: loyalty points, loyalty tier, rewards (+3 more)\n• General: hotel information, contact, policies (+5 more)\n\n============================================================\n\n💡 TIP: Ask me about any specific feature, model, or capability for detailed information!','[\"app\"]','app_info','auto_learned',50.00,115,0,'admin',0,NULL,'2025-11-30 19:21:25','2025-12-05 13:47:21',NULL),(7,'Rooms','Which rooms are occupied?','Currently, 5 rooms are occupied out of 50 total rooms.','[\"rooms\", \"occupied\"]','room_occupied','auto_learned',50.00,113,0,'admin',0,NULL,'2025-11-30 20:41:01','2025-12-05 13:47:21',NULL),(8,'Payments','tell me the payments','Payment Status Summary:\n• Total Revenue (last 30 days): $0.00\n• Pending Payments: $120.67\n• Completed Payments: 0','[\"payments\"]','payment_status','auto_learned',50.00,103,0,'admin',0,NULL,'2025-11-30 23:06:47','2025-12-05 13:47:21',NULL);
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INSERT INTO `ai_learned_patterns` VALUES (1,'[\"platform\", \"about\"]','what is this platform about','general_status','📊 Hotel Status Overview:\n\n🏨 ROOMS:\n• Total: 50\n• Available: 40\n• Occupied: 5\n• Cleaning: 2\n• Maintenance: 3\n• Occupancy Rate: 10.0%\n\n📅 BOOKINGS:\n• Active: 0\n• Upcoming Check-ins: 0\n• Upcoming Check-outs: 0\n• Pending: 0\n\n💰 PAYMENTS:\n• Revenue (30 days): $0.00\n• Pending: $120.67\n• Completed: 0\n\n🧾 INVOICES:\n• Total: 1\n• Overdue: 0\n\n💬 CHATS:\n• Unanswered: 0\n\n⚠️ ISSUES:\n• Rooms with problems: 3\n  - Room 106: Room 106 is under maintenance\n  - Room 130: Room 130 is under maintenance\n  - Room 239: Room ','{\"room_summary\": {\"cleaning\": 2, \"occupied\": 5, \"available\": 40, \"maintenance\": 3, \"total_rooms\": 50, \"occupancy_rate\": 10.0, \"rooms_with_active_bookings\": 0}, \"room_problems\": [{\"status\": \"maintenance\", \"issue_type\": \"maintenance\", \"description\": \"Room 106 is under maintenance\", \"room_number\": \"106\"}, {\"status\": \"maintenance\", \"issue_type\": \"maintenance\", \"description\": \"Room 130 is under maintenance\", \"room_number\": \"130\"}, {\"status\": \"maintenance\", \"issue_type\": \"maintenance\", \"description\": \"Room 239 is under maintenance\", \"room_number\": \"239\"}], \"booking_summary\": {\"period_days\": 7, \"active_bookings\": 0, \"pending_bookings\": 0, \"upcoming_checkins\": 0, \"upcoming_checkouts\": 0}, \"invoice_summary\": {\"total_invoices\": 1, \"overdue_invoices\": 0, \"status_breakdown\": {\"draft\": 1}}, \"payment_summary\": {\"period_days\": 30, \"total_revenue\": 0.0, \"pending_amount\": 120.67, \"failed_payments\": 14, \"completed_payments\": 0}, \"unanswered_chats\": []}',50.00,356,1,1,'admin',1,'2025-11-30 19:15:58','2025-12-05 13:47:21','2025-12-05 13:47:21'),(2,'[\"clear\"]','clear','general_query','I can help you with information about:\n\n🏨 Rooms - availability, occupancy, status, problems\n📅 Bookings - active, upcoming, pending reservations\n💰 Payments - revenue, pending payments, transactions\n🧾 Invoices - status, overdue invoices\n💬 Chats - unanswered customer messages\n\nQuick Stats: 50 total rooms, 5 occupied, 40 available.\n\nTry asking:\n• \'How many rooms do we have?\'\n• \'Show me occupied rooms\'\n• \'What\'s our revenue?\'\n• \'Are there any unanswered chats?\'','{\"room_summary\": {\"cleaning\": 2, \"occupied\": 5, \"available\": 40, \"maintenance\": 3, \"total_rooms\": 50, \"occupancy_rate\": 10.0, \"rooms_with_active_bookings\": 0}, \"booking_summary\": {\"period_days\": 7, \"active_bookings\": 0, \"pending_bookings\": 0, \"upcoming_checkins\": 0, \"upcoming_checkouts\": 0}, \"invoice_summary\": {\"total_invoices\": 1, \"overdue_invoices\": 0, \"status_breakdown\": {\"draft\": 1}}, \"payment_summary\": {\"period_days\": 30, \"total_revenue\": 0.0, \"pending_amount\": 120.67, \"failed_payments\": 14, \"completed_payments\": 0}}',50.00,117,1,3,'admin',1,'2025-11-30 19:20:31','2025-12-05 13:47:21','2025-12-05 13:47:21'),(3,'[\"features\"]','list features','app_info','📱 Hotel Booking & Management System (HBMS) - Complete Overview\n\n============================================================\n\n📋 SYSTEM OVERVIEW:\n\n    This is a comprehensive Hotel Booking and Management System (HBMS) - an enterprise-grade\n    solution for managing hotel operations, reservations, payments, guest services, and business analytics.\n    \n    The system supports multiple user roles: Admin, Staff, Accountant, and Customer, each with\n    different access levels and permissions.\n    \n\n🔧 ','{\"app_knowledge\": {\"features\": {\"packages\": {\"models\": [\"Package\"], \"key_fields\": [\"name\", \"price\", \"includes\", \"valid_period\"], \"description\": \"Pre-configured booking packages (room + services)\", \"relationships\": [\"RoomType\", \"Service\"]}, \"workflows\": {\"models\": [\"Workflow\"], \"key_fields\": [\"name\", \"trigger\", \"actions\", \"conditions\"], \"description\": \"Automated workflow management for business processes\", \"relationships\": []}, \"rate_plans\": {\"models\": [\"RatePlan\"], \"key_fields\": [\"name\", \"base_price\", \"season_multiplier\", \"valid_from\", \"valid_to\"], \"description\": \"Dynamic pricing and rate plan management\", \"relationships\": [\"Booking\"]}, \"chat_system\": {\"models\": [\"Chat\", \"ChatMessage\", \"ChatStatus\"], \"statuses\": [\"open\", \"closed\"], \"key_fields\": [\"visitor_name\", \"visitor_email\", \"status\", \"message\", \"sender_type\", \"is_read\"], \"description\": \"Real-time chat support between guests and staff\", \"relationships\": [\"User\"]}, \"housekeeping\": {\"models\": [\"HousekeepingTask\"], \"key_fields\": [\"task_type\", \"status\", \"scheduled_time\", \"completed_at\"], \"description\": \"Housekeeping task management and scheduling\", \"relationships\": [\"Room\"]}, \"notifications\": {\"models\": [\"Notification\"], \"key_fields\": [\"type\", \"message\", \"is_read\", \"priority\"], \"description\": \"System notifications and alerts\", \"relationships\": [\"User\"]}, \"group_bookings\": {\"models\": [\"GroupBooking\"], \"key_fields\": [\"group_name\", \"contact_person\", \"total_rooms\", \"group_discount\"], \"description\": \"Group booking management for multiple rooms\", \"relationships\": [\"Booking\"]}, \"email_campaigns\": {\"models\": [\"EmailCampaign\"], \"key_fields\": [\"subject\", \"content\", \"recipient_segment\", \"scheduled_time\"], \"description\": \"Marketing email campaigns and automation\", \"relationships\": [\"GuestSegment\"]}, \"loyalty_program\": {\"models\": [\"LoyaltyTier\", \"UserLoyalty\", \"LoyaltyPointTransaction\", \"LoyaltyReward\", \"RewardRedemption\", \"Referral\"], \"key_fields\": [\"tier_level\", \"points_balance\", \"lifetime_points\", \"referral_code\"], \"description\": \"Customer loyalty program with tiers, points, rewards, and referrals\", \"relationships\": [\"User\", \"Booking\"]}, \"room_management\": {\"models\": [\"Room\", \"RoomType\", 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INSERT INTO `banners` VALUES (1,'Welcome to Unparalleled Luxury','Where timeless elegance meets modern sophistication. Experience the pinnacle of hospitality in our award-winning luxury hotel.','https://images.unsplash.com/photo-1564501049412-61c2a3083791?w=1920','/rooms','home',1,1,'2025-10-22 12:24:07','2026-11-21 12:24:07','2025-11-21 12:24:07','2025-11-21 12:24:07'),(2,'Exclusive Presidential Suites','Indulge in our most opulent accommodations. Spacious suites with panoramic views, private terraces, and personalized butler service.','https://images.unsplash.com/photo-1590490360182-c33d57733427?w=1920','/rooms','home',2,1,'2025-11-14 12:24:07','2026-11-21 12:24:07','2025-11-21 12:24:07','2025-11-21 12:24:07'),(3,'World-Class Spa & Wellness','Rejuvenate your mind, body, and soul. Our award-winning spa offers bespoke treatments using the finest luxury products.','https://images.unsplash.com/photo-1544161515-4ab6ce6db874?w=1920','/services','home',3,1,'2025-11-20 12:24:07','2026-11-21 12:24:07','2025-11-21 12:24:07','2025-11-21 12:24:07'),(4,'Michelin-Starred Culinary Excellence','Savor extraordinary flavors crafted by world-renowned chefs. Our fine dining restaurants offer an unforgettable gastronomic journey.','https://images.unsplash.com/photo-1517248135467-4c7edcad34c4?w=1920','/services','home',4,1,'2025-11-21 12:24:07','2026-11-21 12:24:07','2025-11-21 12:24:07','2025-11-21 12:24:07'),(5,'Private Yacht & Exclusive Experiences','Create unforgettable memories with our curated luxury experiences. From private yacht charters to exclusive cultural tours.','https://images.unsplash.com/photo-1544551763-46a013bb70d5?w=1920','/services','home',5,1,'2025-11-06 12:24:07','2026-11-21 12:24:07','2025-11-21 12:24:07','2025-11-21 12:24:07');
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INSERT INTO `blog_posts` VALUES (1,'10 Essential Tips for a Perfect Hotel Stay','10-essential-tips-perfect-hotel-stay','Discover insider secrets to make your hotel experience unforgettable. From booking strategies to room selection, we share expert tips.','\n        <h2>Introduction</h2>\n        <p>Planning a hotel stay? Whether you\'re traveling for business or pleasure, these essential tips will help you make the most of your experience.</p>\n        \n        <h2>1. Book Directly with the Hotel</h2>\n        <p>Booking directly with the hotel often provides better rates, room upgrades, and exclusive perks. Plus, you\'ll have direct communication with the property.</p>\n        \n        <h2>2. Join the Loyalty Program</h2>\n        <p>Most hotels offer loyalty programs that provide points, discounts, and special benefits. Sign up before your stay to start earning rewards.</p>\n        \n        <h2>3. Communicate Special Requests Early</h2>\n        <p>Whether you need a late checkout, extra pillows, or have dietary restrictions, communicate your needs when booking or at least 24 hours before arrival.</p>\n        \n        <h2>4. Check-In Online</h2>\n        <p>Many hotels now offer online check-in, saving you time at the front desk. You can often select your room and receive your key digitally.</p>\n        \n        <h2>5. Explore Hotel Amenities</h2>\n        <p>Take advantage of hotel amenities like the spa, fitness center, pool, and restaurants. These are often included in your stay or available at discounted rates.</p>\n        \n        <h2>6. Be Polite to Staff</h2>\n        <p>A friendly attitude goes a long way. Hotel staff are more likely to help with special requests or upgrades if you\'re courteous and respectful.</p>\n        \n        <h2>7. Use the Concierge</h2>\n        <p>The concierge can provide local recommendations, make reservations, and help with transportation. They\'re a valuable resource for making your stay memorable.</p>\n        \n        <h2>8. Review Your Bill</h2>\n        <p>Before checking out, review your bill carefully. Check for any unexpected charges and ensure all services match what you received.</p>\n        \n        <h2>9. Leave a Review</h2>\n        <p>Share your experience by leaving a review. This helps future guests and provides valuable feedback to the hotel.</p>\n        \n        <h2>10. Stay Connected</h2>\n        <p>Follow the hotel on social media for special offers, events, and updates. You might discover exclusive deals or experiences.</p>\n        \n        <h2>Conclusion</h2>\n        <p>By following these tips, you\'ll enhance your hotel stay and create lasting memories. Remember, a great hotel experience is about more than just a comfortable bed—it\'s about the entire journey.</p>\n        ','https://images.unsplash.com/photo-1566073771259-6a8506099945?w=1200&h=800&fit=crop',1,'2025-09-19 22:50:03',1,'[\"Travel Tips\", \"Hotel Guide\", \"Hospitality\"]','10 Essential Tips for a Perfect Hotel Stay | Luxury Hotel Blog','Discover expert tips for making your hotel stay unforgettable. From booking strategies to maximizing amenities, learn how to get the most from your hotel experience.','hotel tips, travel guide, hotel stay, hospitality, travel advice',0,'2025-11-28 22:28:27','2025-11-28 22:50:03',NULL),(2,'The Art of Luxury Hospitality: What Sets Premium Hotels Apart','art-of-luxury-hospitality-premium-hotels','Explore the defining characteristics of luxury hotels and what makes them stand out in the hospitality industry.','\n        <h2>Introduction</h2>\n        <p>Luxury hospitality is an art form that goes beyond beautiful decor and premium amenities. It\'s about creating unforgettable experiences that touch every aspect of a guest\'s journey.</p>\n        \n        <h2>Personalized Service</h2>\n        <p>True luxury hotels excel at personalization. From remembering guest preferences to anticipating needs, personalized service creates a sense of being truly valued.</p>\n        \n        <h2>Attention to Detail</h2>\n        <p>Every element matters in luxury hospitality. From the thread count of sheets to the temperature of the pool, attention to detail ensures perfection at every turn.</p>\n        \n        <h2>Exceptional Design</h2>\n        <p>Luxury hotels are architectural and design masterpieces. They blend local culture with contemporary elegance, creating spaces that inspire and delight.</p>\n        \n        <h2>World-Class Dining</h2>\n        <p>Fine dining is a cornerstone of luxury hospitality. Award-winning restaurants, celebrity chefs, and exceptional culinary experiences define premium hotels.</p>\n        \n        <h2>Exclusive Amenities</h2>\n        <p>From private butlers to exclusive spa treatments, luxury hotels offer amenities that go beyond the ordinary, creating unique and memorable experiences.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Luxury hospitality is about creating moments that guests will remember forever. It\'s the combination of exceptional service, attention to detail, and genuine care that sets premium hotels apart.</p>\n        ','https://images.unsplash.com/photo-1551882547-ff40c63fe5fa?w=1200&h=800&fit=crop',1,'2025-09-29 22:50:03',1,'[\"Luxury\", \"Hospitality\", \"Premium\"]','The Art of Luxury Hospitality | Premium Hotel Features','Discover what makes luxury hotels exceptional. Learn about personalized service, attention to detail, and the elements that define premium hospitality.','luxury hotels, premium hospitality, luxury travel, hotel design, fine dining',1,'2025-11-28 22:28:27','2025-11-28 23:11:22',NULL),(3,'Sustainable Tourism: How Hotels Are Going Green','sustainable-tourism-hotels-going-green','Learn how modern hotels are implementing sustainable practices to protect the environment while providing exceptional guest experiences.','\n        <h2>Introduction</h2>\n        <p>Sustainable tourism is no longer a trend—it\'s a necessity. Hotels worldwide are implementing eco-friendly practices to reduce their environmental impact while maintaining luxury standards.</p>\n        \n        <h2>Energy Efficiency</h2>\n        <p>Modern hotels are investing in renewable energy, LED lighting, and smart systems that reduce energy consumption without compromising guest comfort.</p>\n        \n        <h2>Water Conservation</h2>\n        <p>From low-flow fixtures to water recycling systems, hotels are finding innovative ways to conserve water while maintaining the luxury experience guests expect.</p>\n        \n        <h2>Waste Reduction</h2>\n        <p>Comprehensive recycling programs, composting, and reducing single-use plastics are becoming standard practices in environmentally conscious hotels.</p>\n        \n        <h2>Local Sourcing</h2>\n        <p>Supporting local communities through sourcing local products, hiring local staff, and preserving local culture benefits both the environment and the community.</p>\n        \n        <h2>Green Certifications</h2>\n        <p>Many hotels are pursuing green certifications like LEED and Green Key, demonstrating their commitment to sustainability and environmental responsibility.</p>\n        \n        <h2>Guest Education</h2>\n        <p>Hotels are educating guests about sustainable practices, encouraging participation in conservation efforts, and making it easy to make eco-friendly choices.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Sustainable tourism is the future of hospitality. By choosing eco-friendly hotels, guests can enjoy luxury experiences while supporting environmental conservation.</p>\n        ','https://images.unsplash.com/photo-1470071459604-3b5ec3a7fe05?w=1200&h=800&fit=crop',1,'2025-09-27 22:50:03',1,'[\"Sustainability\", \"Eco-Friendly\", \"Green Travel\"]','Sustainable Tourism: How Hotels Are Going Green','Discover how hotels are implementing sustainable practices to protect the environment while providing exceptional guest experiences.','sustainable tourism, eco-friendly hotels, green travel, environmental conservation, sustainable hospitality',10,'2025-11-28 22:28:27','2025-12-05 13:48:24',NULL),(4,'The Ultimate Guide to Hotel Room Types','ultimate-guide-hotel-room-types','Navigate the world of hotel accommodations with our comprehensive guide to different room types and what to expect from each.','\n        <h2>Introduction</h2>\n        <p>Understanding hotel room types can help you choose the perfect accommodation for your needs and budget. Here\'s your guide to navigating hotel room categories.</p>\n        \n        <h2>Standard Rooms</h2>\n        <p>Standard rooms are the most basic accommodation, typically featuring a bed, bathroom, and essential amenities. Perfect for short stays or budget-conscious travelers.</p>\n        \n        <h2>Deluxe Rooms</h2>\n        <p>Deluxe rooms offer more space and upgraded amenities. They often feature better views, larger bathrooms, and additional seating areas.</p>\n        \n        <h2>Suites</h2>\n        <p>Suites provide separate living and sleeping areas, making them ideal for longer stays or guests who need extra space for work or relaxation.</p>\n        \n        <h2>Presidential Suites</h2>\n        <p>The pinnacle of hotel accommodations, presidential suites offer multiple rooms, premium amenities, and often include butler service and exclusive access.</p>\n        \n        <h2>Specialty Rooms</h2>\n        <p>Many hotels offer specialty rooms like honeymoon suites, family rooms, or themed accommodations designed for specific guest needs or occasions.</p>\n        \n        <h2>Choosing the Right Room</h2>\n        <p>Consider your needs: space requirements, view preferences, length of stay, and budget. Don\'t hesitate to contact the hotel directly for recommendations.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Understanding room types helps you make informed decisions and ensures you get the accommodation that best suits your travel needs and preferences.</p>\n        ','https://images.unsplash.com/photo-1631049307264-da0ec9d70304?w=1200&h=800&fit=crop',1,'2025-09-25 22:50:03',1,'[\"Hotel Guide\", \"Accommodation\", \"Travel Tips\"]','The Ultimate Guide to Hotel Room Types | Choose Your Perfect Room','Learn about different hotel room types and find the perfect accommodation for your needs. From standard rooms to presidential suites, we cover it all.','hotel rooms, room types, hotel accommodation, suites, travel guide',1,'2025-11-28 22:28:27','2025-12-05 13:05:37',NULL),(5,'Wellness Tourism: Hotels as Health and Wellness Destinations','wellness-tourism-hotels-health-destinations','Discover how hotels are transforming into wellness destinations, offering comprehensive health and wellness programs for modern travelers.','\n        <h2>Introduction</h2>\n        <p>Wellness tourism is one of the fastest-growing segments in travel. Hotels are responding by creating comprehensive wellness programs that address physical, mental, and spiritual well-being.</p>\n        \n        <h2>State-of-the-Art Spas</h2>\n        <p>Modern hotel spas offer more than massages. They provide holistic treatments, thermal experiences, and wellness consultations tailored to individual needs.</p>\n        \n        <h2>Fitness and Movement</h2>\n        <p>From fully equipped gyms to yoga studios and personal training, hotels are making it easy for guests to maintain their fitness routines while traveling.</p>\n        \n        <h2>Healthy Dining Options</h2>\n        <p>Wellness-focused hotels offer nutritious menus, dietary accommodations, and nutritionist consultations, making healthy eating effortless during your stay.</p>\n        \n        <h2>Mindfulness and Meditation</h2>\n        <p>Many hotels now offer meditation spaces, mindfulness programs, and stress-reduction activities to help guests find balance and peace.</p>\n        \n        <h2>Outdoor Activities</h2>\n        <p>Wellness hotels often provide access to nature, outdoor activities, and adventure experiences that promote physical activity and connection with the environment.</p>\n        \n        <h2>Sleep Optimization</h2>\n        <p>Recognizing the importance of rest, wellness hotels focus on sleep quality with premium bedding, blackout curtains, and sleep enhancement programs.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Wellness tourism represents a shift toward holistic travel experiences. Hotels that embrace this trend are creating spaces where guests can truly rejuvenate and restore.</p>\n        ','https://images.unsplash.com/photo-1544161515-4ab6ce6db874?w=1200&h=800&fit=crop',1,'2025-09-23 22:50:03',1,'[\"Wellness\", \"Health\", \"Spa\", \"Fitness\"]','Wellness Tourism: Hotels as Health and Wellness Destinations','Explore how hotels are becoming wellness destinations, offering comprehensive health and wellness programs for modern travelers seeking balance and rejuvenation.','wellness tourism, health travel, spa hotels, wellness retreats, fitness travel',2,'2025-11-28 22:28:27','2025-11-28 22:50:03',NULL),(6,'Technology in Modern Hotels: Enhancing the Guest Experience','technology-modern-hotels-enhancing-guest-experience','Explore how cutting-edge technology is revolutionizing the hotel industry and creating seamless, personalized guest experiences.','\n        <h2>Introduction</h2>\n        <p>Technology is transforming the hotel industry, making stays more convenient, personalized, and enjoyable. From mobile check-in to smart room controls, innovation is everywhere.</p>\n        \n        <h2>Mobile Check-In and Keyless Entry</h2>\n        <p>Guests can now check in via mobile apps and use their smartphones as room keys, eliminating wait times and providing instant access to their rooms.</p>\n        \n        <h2>Smart Room Controls</h2>\n        <p>Voice-activated assistants and smart controls allow guests to adjust lighting, temperature, and entertainment systems with simple commands or mobile apps.</p>\n        \n        <h2>Personalized Recommendations</h2>\n        <p>AI-powered systems analyze guest preferences to provide personalized recommendations for dining, activities, and services, enhancing the overall experience.</p>\n        \n        <h2>Contactless Services</h2>\n        <p>From contactless payments to digital menus and virtual concierge services, hotels are reducing physical contact while maintaining high service standards.</p>\n        \n        <h2>Virtual Reality and Augmented Reality</h2>\n        <p>Some hotels are using VR and AR to provide virtual tours, immersive experiences, and enhanced wayfinding, helping guests explore and navigate properties.</p>\n        \n        <h2>Data Analytics</h2>\n        <p>Hotels use data analytics to understand guest behavior, optimize operations, and predict needs, ensuring every stay is better than the last.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Technology in hotels is about enhancing human connection, not replacing it. The best hotels use technology to free up staff to provide more personalized, meaningful service.</p>\n        ','https://images.unsplash.com/photo-1517245386807-bb43f82c33c4?w=1200&h=800&fit=crop',1,'2025-09-21 22:50:03',1,'[\"Technology\", \"Innovation\", \"Smart Hotels\"]','Technology in Modern Hotels: Enhancing Guest Experience','Discover how cutting-edge technology is revolutionizing hotels, from mobile check-in to smart room controls and AI-powered personalization.','hotel technology, smart hotels, mobile check-in, hotel innovation, tech travel',0,'2025-11-28 22:28:27','2025-11-28 22:50:03',NULL),(7,'The Ultimate Guide to Hotel Amenities: What to Expect','ultimate-guide-hotel-amenities-what-to-expect','From spas to fitness centers, discover the essential amenities that make a hotel stay memorable and how to make the most of them.','\n        <h2>Introduction</h2>\n        <p>Modern hotels offer an impressive array of amenities designed to enhance your stay. Understanding what\'s available can help you choose the perfect hotel and maximize your experience.</p>\n        \n        <h2>Spa and Wellness Facilities</h2>\n        <p>Luxury hotels often feature world-class spas offering massages, facials, and holistic treatments. These facilities provide relaxation and rejuvenation during your stay.</p>\n        \n        <h2>Fitness Centers</h2>\n        <p>State-of-the-art fitness centers with modern equipment allow you to maintain your workout routine while traveling. Many hotels also offer personal training and group classes.</p>\n        \n        <h2>Swimming Pools</h2>\n        <p>From rooftop infinity pools to heated indoor pools, swimming facilities provide relaxation and recreation. Some hotels offer poolside service and cabanas for ultimate comfort.</p>\n        \n        <h2>Dining Options</h2>\n        <p>Fine dining restaurants, casual cafes, room service, and bars create diverse culinary experiences. Many hotels feature award-winning chefs and unique dining concepts.</p>\n        \n        <h2>Business Facilities</h2>\n        <p>Business centers, meeting rooms, and conference facilities cater to corporate travelers. High-speed internet and printing services ensure productivity.</p>\n        \n        <h2>Concierge Services</h2>\n        <p>Professional concierge teams can arrange restaurant reservations, transportation, tickets, and local experiences, making your stay seamless and memorable.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Hotel amenities significantly enhance your stay. Research available amenities when booking to ensure your hotel meets all your needs and preferences.</p>\n        ','https://images.unsplash.com/photo-1540541338287-41700207dee6?w=1200&h=800&fit=crop',1,'2025-07-27 22:50:03',1,'[\"Amenities\", \"Hotel Guide\", \"Luxury\"]','The Ultimate Guide to Hotel Amenities | What to Expect','Discover essential hotel amenities from spas to fitness centers. Learn what to expect and how to make the most of your hotel stay.','hotel amenities, spa, fitness center, hotel facilities, luxury amenities',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(8,'Business Travel Tips: Making the Most of Your Hotel Stay','business-travel-tips-making-most-hotel-stay','Essential strategies for business travelers to maximize productivity, comfort, and efficiency during hotel stays.','\n        <h2>Introduction</h2>\n        <p>Business travel requires efficiency and comfort. These tips will help you make the most of your hotel stay while maintaining productivity and well-being.</p>\n        \n        <h2>Choose the Right Location</h2>\n        <p>Select hotels close to your meetings or with excellent transportation links. This saves time and reduces stress during your business trip.</p>\n        \n        <h2>Leverage Business Services</h2>\n        <p>Take advantage of business centers, meeting rooms, and high-speed internet. Many hotels offer complimentary business services for corporate guests.</p>\n        \n        <h2>Maintain Your Routine</h2>\n        <p>Use hotel fitness centers to maintain your exercise routine. Regular workouts help manage stress and maintain energy levels during business trips.</p>\n        \n        <h2>Optimize Your Room</h2>\n        <p>Request a quiet room away from elevators and high-traffic areas. Ensure your room has adequate workspace and lighting for productivity.</p>\n        \n        <h2>Use Concierge Services</h2>\n        <p>Hotel concierges can handle restaurant reservations, transportation, and local recommendations, freeing your time for business matters.</p>\n        \n        <h2>Join Loyalty Programs</h2>\n        <p>Business travelers benefit significantly from hotel loyalty programs, earning points, upgrades, and exclusive perks that enhance every stay.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Strategic planning and utilizing hotel services can transform business travel from stressful to seamless, allowing you to focus on your work.</p>\n        ','https://images.unsplash.com/photo-1497366216548-37526070297c?w=1200&h=800&fit=crop',1,'2025-07-29 22:50:03',1,'[\"Business Travel\", \"Travel Tips\", \"Productivity\"]','Business Travel Tips: Making the Most of Your Hotel Stay','Essential strategies for business travelers to maximize productivity and comfort during hotel stays. Tips for efficient business travel.','business travel, corporate travel, hotel business services, travel productivity, business tips',2,'2025-11-28 22:47:08','2025-11-28 22:53:05',NULL),(9,'Family-Friendly Hotels: What to Look For','family-friendly-hotels-what-to-look-for','Discover the essential features and amenities that make hotels perfect for families traveling with children.','\n        <h2>Introduction</h2>\n        <p>Traveling with family requires special considerations. Family-friendly hotels offer amenities and services designed to make stays comfortable and enjoyable for all ages.</p>\n        \n        <h2>Family Room Options</h2>\n        <p>Look for hotels offering family rooms, suites, or connecting rooms. These provide space for everyone and often include extra beds or pull-out sofas.</p>\n        \n        <h2>Kid-Friendly Amenities</h2>\n        <p>Children\'s programs, kids\' clubs, playgrounds, and game rooms keep young guests entertained. Some hotels offer babysitting services for parents\' peace of mind.</p>\n        \n        <h2>Dining Options</h2>\n        <p>Family-friendly hotels provide children\'s menus, flexible dining times, and room service options. Buffet breakfasts are particularly convenient for families.</p>\n        \n        <h2>Safety Features</h2>\n        <p>Safety is paramount. Look for hotels with pool safety measures, childproofing options, and secure room access. Ground-floor rooms or rooms near elevators can be safer for families.</p>\n        \n        <h2>Entertainment Facilities</h2>\n        <p>Pools, game rooms, and outdoor spaces provide entertainment for children while allowing parents to relax. Some hotels offer family activities and events.</p>\n        \n        <h2>Location Considerations</h2>\n        <p>Choose hotels near family attractions, parks, or beaches. Easy access to activities reduces travel time and keeps children engaged.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Family-friendly hotels create memorable experiences for all family members. Research and choose hotels that cater specifically to families for the best experience.</p>\n        ','https://images.unsplash.com/photo-1506905925346-21bda4d32df4?w=1200&h=800&fit=crop',1,'2025-07-31 22:50:03',1,'[\"Family Travel\", \"Family Hotels\", \"Travel Tips\"]','Family-Friendly Hotels: What to Look For | Family Travel Guide','Discover essential features that make hotels perfect for families. Learn what to look for when booking family-friendly accommodations.','family hotels, family travel, kid-friendly hotels, family accommodations, travel with children',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(10,'Romantic Getaways: Choosing the Perfect Hotel','romantic-getaways-choosing-perfect-hotel','Create unforgettable romantic experiences with our guide to selecting hotels perfect for couples and special occasions.','\n        <h2>Introduction</h2>\n        <p>Romantic getaways require special attention to detail. The right hotel can transform a trip into an unforgettable romantic experience.</p>\n        \n        <h2>Intimate Settings</h2>\n        <p>Look for hotels with intimate atmospheres, private balconies, and romantic room designs. Boutique hotels often excel at creating romantic environments.</p>\n        \n        <h2>Special Packages</h2>\n        <p>Many hotels offer romantic packages including champagne, flowers, couples\' spa treatments, and special dining experiences. These packages add magic to your stay.</p>\n        \n        <h2>Scenic Locations</h2>\n        <p>Hotels with stunning views, beachfront locations, or mountain settings create romantic backdrops. Sunsets and scenic vistas enhance the romantic atmosphere.</p>\n        \n        <h2>Fine Dining</h2>\n        <p>Romantic restaurants with candlelit dinners, private dining options, and exceptional cuisine create memorable experiences. Room service can also be romantic.</p>\n        \n        <h2>Spa and Wellness</h2>\n        <p>Couples\' spa treatments, private hot tubs, and wellness facilities provide relaxation and connection. Many hotels offer romantic spa packages.</p>\n        \n        <h2>Privacy and Seclusion</h2>\n        <p>Private villas, secluded rooms, and adults-only areas ensure privacy and intimacy. These features are essential for romantic getaways.</p>\n        \n        <h2>Conclusion</h2>\n        <p>The perfect romantic hotel combines beautiful settings, intimate atmosphere, and thoughtful amenities to create unforgettable moments for couples.</p>\n        ','https://images.unsplash.com/photo-1520250497591-112f2f40a3f4?w=1200&h=800&fit=crop',1,'2025-08-02 22:50:03',1,'[\"Romantic\", \"Couples\", \"Getaways\"]','Romantic Getaways: Choosing the Perfect Hotel for Couples','Create unforgettable romantic experiences with our guide to selecting hotels perfect for couples and special occasions.','romantic hotels, couples travel, romantic getaways, honeymoon hotels, romantic destinations',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(11,'Hotel Booking Strategies: Getting the Best Deals','hotel-booking-strategies-getting-best-deals','Master the art of hotel booking with insider tips and strategies to secure the best rates and exclusive deals.','\n        <h2>Introduction</h2>\n        <p>Smart booking strategies can save significant money while securing better rooms and amenities. Learn the secrets to getting the best hotel deals.</p>\n        \n        <h2>Book Directly</h2>\n        <p>Booking directly with hotels often provides better rates, room upgrades, and exclusive perks not available through third-party sites.</p>\n        \n        <h2>Flexible Dates</h2>\n        <p>Flexibility with travel dates can result in substantial savings. Mid-week stays and off-peak seasons typically offer better rates.</p>\n        \n        <h2>Join Loyalty Programs</h2>\n        <p>Hotel loyalty programs provide points, discounts, and member-exclusive rates. Frequent travelers benefit significantly from these programs.</p>\n        \n        <h2>Last-Minute Deals</h2>\n        <p>Hotels often offer last-minute deals to fill empty rooms. If you\'re flexible, these can provide excellent value.</p>\n        \n        <h2>Package Deals</h2>\n        <p>Bundling hotel stays with flights or activities can result in savings. Compare package prices with individual bookings.</p>\n        \n        <h2>Negotiate</h2>\n        <p>Don\'t hesitate to call hotels directly and negotiate rates, especially for longer stays or group bookings. Hotels often have flexibility.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Strategic booking approaches can significantly reduce costs while enhancing your hotel experience. Combine multiple strategies for maximum savings.</p>\n        ','https://images.unsplash.com/photo-1559526324-4b87b5e36e44?w=1200&h=800&fit=crop',1,'2025-08-04 22:50:03',1,'[\"Booking Tips\", \"Travel Deals\", \"Savings\"]','Hotel Booking Strategies: Getting the Best Deals and Rates','Master hotel booking with insider tips to secure the best rates, exclusive deals, and room upgrades.','hotel deals, booking tips, hotel discounts, travel savings, best hotel rates',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(12,'The History of Luxury Hospitality','history-luxury-hospitality','Explore the evolution of luxury hospitality from ancient inns to modern five-star hotels and what defines true luxury.','\n        <h2>Introduction</h2>\n        <p>Luxury hospitality has evolved dramatically over centuries, from simple inns to today\'s sophisticated five-star establishments. Understanding this history enriches our appreciation of modern luxury.</p>\n        \n        <h2>Ancient Origins</h2>\n        <p>Hospitality dates back to ancient civilizations where travelers found shelter in inns and guesthouses. These early establishments laid the foundation for modern hospitality.</p>\n        \n        <h2>Grand Hotels Era</h2>\n        <p>The 19th century saw the rise of grand hotels in Europe and America. These magnificent establishments set new standards for luxury, service, and architecture.</p>\n        \n        <h2>Modern Luxury</h2>\n        <p>Today\'s luxury hotels combine traditional elegance with modern amenities, technology, and personalized service. The definition of luxury continues to evolve.</p>\n        \n        <h2>Iconic Properties</h2>\n        <p>Legendary hotels like The Ritz, The Savoy, and The Plaza have become symbols of luxury hospitality, setting benchmarks for excellence worldwide.</p>\n        \n        <h2>Contemporary Trends</h2>\n        <p>Modern luxury emphasizes experiences, sustainability, wellness, and personalization. Hotels adapt to changing guest expectations while maintaining timeless elegance.</p>\n        \n        <h2>Conclusion</h2>\n        <p>The history of luxury hospitality reflects our evolving understanding of comfort, service, and elegance. Today\'s luxury hotels honor tradition while embracing innovation.</p>\n        ','https://images.unsplash.com/photo-1564501049412-61c2a3083791?w=1200&h=800&fit=crop',1,'2025-08-06 22:50:03',1,'[\"History\", \"Luxury\", \"Hospitality\"]','The History of Luxury Hospitality: From Ancient Inns to Modern Hotels','Explore the evolution of luxury hospitality from ancient inns to modern five-star hotels and what defines true luxury.','hotel history, luxury hospitality history, grand hotels, hospitality evolution, luxury travel history',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(13,'Hotel Etiquette: Do\'s and Don\'ts for Guests','hotel-etiquette-dos-donts-guests','Master proper hotel etiquette to ensure a pleasant stay for yourself and other guests while respecting hotel staff and property.','\n        <h2>Introduction</h2>\n        <p>Proper hotel etiquette ensures pleasant experiences for everyone. Understanding expected behavior helps create positive interactions with staff and fellow guests.</p>\n        \n        <h2>Check-In and Check-Out</h2>\n        <p>Arrive on time for check-in and respect check-out times. Be patient and courteous with front desk staff, especially during busy periods.</p>\n        \n        <h2>Room Behavior</h2>\n        <p>Keep noise levels reasonable, especially during quiet hours. Respect room capacity limits and treat hotel property with care.</p>\n        \n        <h2>Staff Interactions</h2>\n        <p>Treat all hotel staff with respect and kindness. A friendly attitude often results in better service and assistance with special requests.</p>\n        \n        <h2>Common Areas</h2>\n        <p>Respect shared spaces like lobbies, pools, and restaurants. Follow dress codes, keep areas clean, and be mindful of other guests.</p>\n        \n        <h2>Tipping Guidelines</h2>\n        <p>Tip housekeeping, bellhops, and concierge staff appropriately. Tipping shows appreciation for good service and is standard practice.</p>\n        \n        <h2>Special Requests</h2>\n        <p>Make special requests in advance when possible. Be reasonable and understanding if requests cannot be accommodated.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Good hotel etiquette creates positive experiences for everyone. Simple courtesy and respect go a long way in ensuring pleasant stays.</p>\n        ','https://images.unsplash.com/photo-1571896349842-33c89424de2d?w=1200&h=800&fit=crop',1,'2025-08-08 22:50:03',1,'[\"Etiquette\", \"Travel Tips\", \"Guest Guide\"]','Hotel Etiquette: Do\'s and Don\'ts for Hotel Guests','Master proper hotel etiquette to ensure pleasant stays. Learn do\'s and don\'ts for interacting with staff and other guests.','hotel etiquette, guest etiquette, travel etiquette, hotel manners, guest behavior',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(14,'Boutique Hotels vs. Chain Hotels: Which is Right for You?','boutique-hotels-vs-chain-hotels-which-right-for-you','Compare boutique and chain hotels to determine which type best suits your travel style, preferences, and needs.','\n        <h2>Introduction</h2>\n        <p>Choosing between boutique and chain hotels depends on your preferences, travel style, and priorities. Each offers distinct advantages.</p>\n        \n        <h2>Boutique Hotels</h2>\n        <p>Boutique hotels offer unique character, personalized service, and distinctive design. They provide intimate experiences and local flavor, perfect for travelers seeking authenticity.</p>\n        \n        <h2>Chain Hotels</h2>\n        <p>Chain hotels provide consistency, loyalty programs, and predictable experiences. They\'re ideal for business travelers and those who value reliability and familiarity.</p>\n        \n        <h2>Service Comparison</h2>\n        <p>Boutique hotels excel in personalized, attentive service, while chains offer standardized, efficient service. Choose based on your preference for customization vs. consistency.</p>\n        \n        <h2>Amenities and Facilities</h2>\n        <p>Chain hotels typically offer extensive amenities and facilities, while boutiques focus on curated, high-quality experiences. Consider what matters most to you.</p>\n        \n        <h2>Location and Design</h2>\n        <p>Boutique hotels often feature unique, locally-inspired designs in interesting neighborhoods. Chains provide familiar layouts in convenient, predictable locations.</p>\n        \n        <h2>Value and Pricing</h2>\n        <p>Both can offer excellent value. Boutiques provide unique experiences, while chains offer loyalty rewards and package deals. Compare based on total value, not just price.</p>\n        \n        <h2>Conclusion</h2>\n        <p>The best choice depends on your priorities. Boutiques offer uniqueness and character, while chains provide consistency and rewards. Consider your travel style and needs.</p>\n        ','https://images.unsplash.com/photo-1551882547-ff40c63fe5fa?w=1200&h=800&fit=crop',1,'2025-08-10 22:50:03',1,'[\"Hotel Types\", \"Travel Guide\", \"Comparison\"]','Boutique Hotels vs. Chain Hotels: Which is Right for You?','Compare boutique and chain hotels to determine which type best suits your travel style, preferences, and needs.','boutique hotels, chain hotels, hotel comparison, hotel types, travel guide',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(15,'Accessibility in Hotels: Ensuring Comfortable Stays for All','accessibility-hotels-ensuring-comfortable-stays-all','Learn about hotel accessibility features and how to ensure comfortable, accessible stays for guests with disabilities.','\n        <h2>Introduction</h2>\n        <p>Accessible hotels ensure comfortable stays for all guests. Understanding accessibility features helps travelers with disabilities find suitable accommodations.</p>\n        \n        <h2>Accessible Rooms</h2>\n        <p>Accessible rooms feature wider doorways, roll-in showers, grab bars, and lower fixtures. These rooms meet ADA standards and provide comfort and safety.</p>\n        \n        <h2>Common Areas</h2>\n        <p>Accessible hotels provide ramps, elevators, and accessible paths throughout. Restaurants, pools, and facilities should be accessible to all guests.</p>\n        \n        <h2>Communication Access</h2>\n        <p>Hotels should offer visual alarms, TTY devices, and staff trained in sign language or communication assistance for guests with hearing impairments.</p>\n        \n        <h2>Service Animals</h2>\n        <p>Hotels must accommodate service animals. Understanding policies and communicating needs ensures smooth stays for guests with service animals.</p>\n        \n        <h2>Booking Considerations</h2>\n        <p>When booking, specify accessibility needs clearly. Contact hotels directly to confirm specific features and ensure your requirements are met.</p>\n        \n        <h2>Staff Training</h2>\n        <p>Well-trained staff understand accessibility needs and can assist effectively. Choose hotels known for excellent accessibility service.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Accessible hotels create inclusive experiences for all guests. Research and communicate needs to ensure comfortable, accessible stays.</p>\n        ','https://images.unsplash.com/photo-1522771739844-6a9f6d5f14af?w=1200&h=800&fit=crop',1,'2025-08-12 22:50:03',1,'[\"Accessibility\", \"Inclusive Travel\", \"Guest Services\"]','Accessibility in Hotels: Ensuring Comfortable Stays for All Guests','Learn about hotel accessibility features and how to ensure comfortable, accessible stays for guests with disabilities.','accessible hotels, hotel accessibility, disability travel, accessible accommodations, inclusive travel',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(16,'Hotel Security: Staying Safe During Your Stay','hotel-security-staying-safe-during-stay','Essential security tips and practices to ensure your safety and protect your belongings during hotel stays.','\n        <h2>Introduction</h2>\n        <p>Hotel security is a shared responsibility between guests and hotels. Following security best practices ensures safe, worry-free stays.</p>\n        \n        <h2>Room Security</h2>\n        <p>Always lock your room door and use deadbolts. Never leave doors propped open, and verify room numbers before entering. Use room safes for valuables.</p>\n        \n        <h2>Valuables Protection</h2>\n        <p>Use in-room safes for passports, jewelry, and electronics. Don\'t leave valuables unattended in public areas. Consider hotel safety deposit boxes for important items.</p>\n        \n        <h2>Personal Information</h2>\n        <p>Protect personal information. Be cautious with Wi-Fi networks, and avoid sharing room numbers publicly. Use secure payment methods.</p>\n        \n        <h2>Hotel Facilities</h2>\n        <p>Be aware of your surroundings in common areas. Use well-lit paths, and don\'t hesitate to ask hotel staff for assistance or security escorts.</p>\n        \n        <h2>Emergency Procedures</h2>\n        <p>Familiarize yourself with emergency exits and procedures. Know the location of fire exits and emergency contact information.</p>\n        \n        <h2>Trust Your Instincts</h2>\n        <p>If something feels wrong, trust your instincts. Report suspicious activity to hotel security immediately. Your safety is the priority.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Following security best practices ensures safe hotel stays. Stay vigilant, use available security features, and communicate concerns to hotel staff.</p>\n        ','https://images.unsplash.com/photo-1557804506-669a67965ba0?w=1200&h=800&fit=crop',1,'2025-08-14 22:50:03',1,'[\"Security\", \"Safety\", \"Travel Tips\"]','Hotel Security: Staying Safe During Your Stay | Safety Tips','Essential security tips and practices to ensure your safety and protect your belongings during hotel stays.','hotel security, travel safety, hotel safety tips, guest security, travel security',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(17,'Pet-Friendly Hotels: Traveling with Your Furry Friends','pet-friendly-hotels-traveling-furry-friends','Discover how to find and enjoy pet-friendly hotels that welcome your four-legged companions with open arms.','\n        <h2>Introduction</h2>\n        <p>Traveling with pets requires special planning. Pet-friendly hotels make it possible to bring your furry friends along, ensuring everyone enjoys the trip.</p>\n        \n        <h2>Finding Pet-Friendly Hotels</h2>\n        <p>Research hotels that explicitly welcome pets. Check policies regarding size limits, breed restrictions, and number of pets allowed per room.</p>\n        \n        <h2>Pet Amenities</h2>\n        <p>Many pet-friendly hotels offer special amenities like pet beds, bowls, treats, and walking services. Some even have pet spas and play areas.</p>\n        \n        <h2>Pet Fees and Policies</h2>\n        <p>Understand pet fees, which can vary significantly. Some hotels charge per night, while others have flat fees. Review cancellation policies for pet-related issues.</p>\n        \n        <h2>Pet Etiquette</h2>\n        <p>Keep pets leashed in common areas, clean up after them, and respect other guests. Don\'t leave pets unattended in rooms for extended periods.</p>\n        \n        <h2>Preparing Your Pet</h2>\n        <p>Bring familiar items like beds and toys. Ensure pets are well-behaved and up-to-date on vaccinations. Bring necessary documentation.</p>\n        \n        <h2>Local Pet Services</h2>\n        <p>Research nearby veterinarians, pet stores, and dog parks. Hotels in pet-friendly areas often provide recommendations and assistance.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Pet-friendly hotels make traveling with pets enjoyable. Research thoroughly, follow policies, and be considerate to ensure positive experiences for all.</p>\n        ','https://images.unsplash.com/photo-1601758228041-f3b2795255f1?w=1200&h=800&fit=crop',1,'2025-08-16 22:50:03',1,'[\"Pet Travel\", \"Pet-Friendly\", \"Travel Tips\"]','Pet-Friendly Hotels: Traveling with Your Furry Friends','Discover how to find and enjoy pet-friendly hotels that welcome your four-legged companions with open arms.','pet-friendly hotels, traveling with pets, pet travel, dog-friendly hotels, pet accommodations',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(18,'Hotel Concierge Services: Maximizing Your Experience','hotel-concierge-services-maximizing-experience','Learn how to leverage hotel concierge services to enhance your stay with local insights, reservations, and personalized assistance.','\n        <h2>Introduction</h2>\n        <p>Hotel concierges are valuable resources for enhancing your stay. Understanding how to work with them unlocks local expertise and exclusive access.</p>\n        \n        <h2>What Concierges Offer</h2>\n        <p>Concierges provide restaurant reservations, event tickets, transportation, local recommendations, and assistance with special requests. They\'re your local experts.</p>\n        \n        <h2>Restaurant Reservations</h2>\n        <p>Concierges often have relationships with popular restaurants, securing tables at hard-to-book establishments. They know the best local dining options.</p>\n        \n        <h2>Local Insights</h2>\n        <p>Tap into concierges\' local knowledge for hidden gems, cultural experiences, and authentic recommendations beyond tourist guides.</p>\n        \n        <h2>Special Occasions</h2>\n        <p>Concierges excel at arranging special occasions—anniversaries, proposals, birthdays. They coordinate flowers, cakes, decorations, and surprises.</p>\n        \n        <h2>Transportation and Logistics</h2>\n        <p>From airport transfers to car rentals and private drivers, concierges handle transportation needs efficiently and reliably.</p>\n        \n        <h2>Building Relationships</h2>\n        <p>Building rapport with concierges through courtesy and clear communication often results in better service and special considerations.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Concierge services transform hotel stays into exceptional experiences. Don\'t hesitate to utilize their expertise and connections.</p>\n        ','https://images.unsplash.com/photo-1558618666-fcd25c85cd64?w=1200&h=800&fit=crop',1,'2025-08-18 22:50:03',1,'[\"Concierge\", \"Guest Services\", \"Travel Tips\"]','Hotel Concierge Services: Maximizing Your Experience','Learn how to leverage hotel concierge services to enhance your stay with local insights, reservations, and personalized assistance.','hotel concierge, concierge services, guest services, travel assistance, hotel services',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(19,'Seasonal Hotel Stays: Best Times to Visit','seasonal-hotel-stays-best-times-visit','Discover the advantages of different seasons for hotel stays and how timing affects rates, crowds, and experiences.','\n        <h2>Introduction</h2>\n        <p>Timing your hotel stay can significantly impact your experience, costs, and enjoyment. Understanding seasonal patterns helps you choose the perfect time to visit.</p>\n        \n        <h2>Peak Season</h2>\n        <p>Peak seasons offer ideal weather and full amenities but come with higher prices and crowds. Book well in advance and expect premium rates.</p>\n        \n        <h2>Shoulder Season</h2>\n        <p>Shoulder seasons provide a balance of good weather, reasonable prices, and fewer crowds. These periods often offer the best value and experience.</p>\n        \n        <h2>Off-Season Benefits</h2>\n        <p>Off-season travel offers significant savings, fewer crowds, and more personalized service. Some amenities may be limited, but value is exceptional.</p>\n        \n        <h2>Weather Considerations</h2>\n        <p>Research destination weather patterns. Some locations are beautiful year-round, while others have distinct seasons affecting activities and experiences.</p>\n        \n        <h2>Special Events</h2>\n        <p>Consider local festivals, holidays, and events. These can enhance experiences but also increase prices and require early booking.</p>\n        \n        <h2>Business vs. Leisure</h2>\n        <p>Business travelers may prefer off-peak times for better rates and availability. Leisure travelers can choose based on weather and activities.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Choosing the right season balances your priorities—weather, budget, crowds, and experiences. Research thoroughly to find your ideal timing.</p>\n        ','https://images.unsplash.com/photo-1506905925346-21bda4d32df4?w=1200&h=800&fit=crop',1,'2025-08-20 22:50:03',1,'[\"Travel Planning\", \"Seasonal Travel\", \"Travel Tips\"]','Seasonal Hotel Stays: Best Times to Visit | Travel Planning','Discover the advantages of different seasons for hotel stays and how timing affects rates, crowds, and experiences.','seasonal travel, best time to travel, travel seasons, hotel booking seasons, travel planning',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(20,'Hotel Loyalty Programs: Maximizing Rewards','hotel-loyalty-programs-maximizing-rewards','Unlock the full potential of hotel loyalty programs with strategies to earn points, achieve elite status, and redeem rewards effectively.','\n        <h2>Introduction</h2>\n        <p>Hotel loyalty programs offer significant value for frequent travelers. Understanding how to maximize these programs enhances every stay with rewards and perks.</p>\n        \n        <h2>Choosing the Right Program</h2>\n        <p>Select programs aligned with your travel patterns. Consider hotel locations, frequency of travel, and program benefits that matter most to you.</p>\n        \n        <h2>Earning Points</h2>\n        <p>Maximize point earning through direct bookings, credit card partnerships, and promotional offers. Some programs offer bonus points for specific activities.</p>\n        \n        <h2>Elite Status Benefits</h2>\n        <p>Elite status provides room upgrades, late checkout, breakfast, and lounge access. Focus on one program to achieve status faster.</p>\n        \n        <h2>Point Redemption</h2>\n        <p>Redeem points strategically for maximum value. Award nights, upgrades, and experiences offer different redemption values—choose wisely.</p>\n        \n        <h2>Credit Card Partnerships</h2>\n        <p>Hotel-branded credit cards accelerate point earning and provide automatic elite status. Evaluate annual fees against benefits received.</p>\n        \n        <h2>Promotions and Bonuses</h2>\n        <p>Take advantage of promotions, bonus point offers, and special events. Sign up for program emails to stay informed about opportunities.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Strategic participation in loyalty programs provides substantial value. Focus, be consistent, and leverage all available benefits for maximum rewards.</p>\n        ','https://images.unsplash.com/photo-1556742049-0cfed4f6a45d?w=1200&h=800&fit=crop',1,'2025-08-22 22:50:03',1,'[\"Loyalty Programs\", \"Travel Rewards\", \"Travel Tips\"]','Hotel Loyalty Programs: Maximizing Rewards and Benefits','Unlock the full potential of hotel loyalty programs with strategies to earn points, achieve elite status, and redeem rewards effectively.','hotel loyalty programs, travel rewards, points programs, hotel rewards, loyalty benefits',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(21,'Hotel Room Service: A Complete Guide','hotel-room-service-complete-guide','Navigate hotel room service menus, etiquette, and tips to enjoy convenient dining in the comfort of your room.','\n        <h2>Introduction</h2>\n        <p>Room service offers convenience and privacy, allowing guests to dine in their rooms. Understanding how to use this service enhances your hotel experience.</p>\n        \n        <h2>Menu Options</h2>\n        <p>Room service menus range from simple snacks to full meals. Many hotels offer 24-hour service with diverse options to suit different tastes and times.</p>\n        \n        <h2>Ordering Process</h2>\n        <p>Order through phone, in-room tablets, or hotel apps. Specify delivery time, special requests, and dietary requirements when ordering.</p>\n        \n        <h2>Pricing Considerations</h2>\n        <p>Room service typically includes service charges and delivery fees. Prices are often higher than restaurant dining, but convenience may justify the cost.</p>\n        \n        <h2>Timing Your Orders</h2>\n        <p>Order during off-peak hours for faster service. Breakfast orders placed the night before ensure timely morning delivery.</p>\n        \n        <h2>Special Requests</h2>\n        <p>Hotels accommodate dietary restrictions, allergies, and special requests. Communicate needs clearly when ordering for best results.</p>\n        \n        <h2>Tipping Etiquette</h2>\n        <p>Tip room service staff appropriately, typically 15-20% of the bill. Some hotels include service charges, but additional tips are appreciated.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Room service provides convenient dining options. Understanding menus, ordering processes, and etiquette ensures enjoyable experiences.</p>\n        ','https://images.unsplash.com/photo-1555396273-367ea4eb4db5?w=1200&h=800&fit=crop',1,'2025-09-17 22:50:03',1,'[\"Room Service\", \"Dining\", \"Hotel Services\"]','Hotel Room Service: A Complete Guide to In-Room Dining','Navigate hotel room service menus, etiquette, and tips to enjoy convenient dining in the comfort of your room.','room service, hotel dining, in-room dining, hotel food service, room service guide',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(22,'Extended Stay Hotels: Living in Comfort','extended-stay-hotels-living-comfort','Discover the benefits of extended stay hotels for long-term travel, relocations, and temporary housing needs.','\n        <h2>Introduction</h2>\n        <p>Extended stay hotels provide comfortable, convenient accommodations for longer visits. These properties are designed specifically for guests staying weeks or months.</p>\n        \n        <h2>Apartment-Style Living</h2>\n        <p>Extended stay hotels offer apartment-like rooms with kitchens, living areas, and separate bedrooms. These features make long stays comfortable and practical.</p>\n        \n        <h2>Cost Effectiveness</h2>\n        <p>Extended stay rates are typically lower than traditional hotels for longer periods. Weekly and monthly rates provide significant savings.</p>\n        \n        <h2>Home-Like Amenities</h2>\n        <p>Full kitchens, laundry facilities, and larger spaces create home-like environments. These amenities are essential for comfortable extended stays.</p>\n        \n        <h2>Location Benefits</h2>\n        <p>Extended stay hotels are often located near business districts, hospitals, or universities, providing convenient access for work or study.</p>\n        \n        <h2>Flexible Stays</h2>\n        <p>Flexible booking options accommodate changing schedules. Many properties offer month-to-month arrangements without long-term commitments.</p>\n        \n        <h2>Services and Support</h2>\n        <p>Housekeeping, maintenance, and front desk services provide support while maintaining independence. Balance of service and privacy is key.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Extended stay hotels bridge the gap between hotels and apartments, offering comfort and convenience for longer visits.</p>\n        ','https://images.unsplash.com/photo-1522708323590-d24dbb6b0267?w=1200&h=800&fit=crop',1,'2025-09-13 22:50:03',1,'[\"Extended Stay\", \"Long-Term Travel\", \"Accommodation\"]','Extended Stay Hotels: Living in Comfort for Long-Term Travel','Discover the benefits of extended stay hotels for long-term travel, relocations, and temporary housing needs.','extended stay hotels, long-term hotels, temporary housing, relocation hotels, monthly hotels',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(23,'Hotel Photography: Capturing Your Stay','hotel-photography-capturing-your-stay','Tips and techniques for taking stunning photos of your hotel stay to preserve memories and share experiences.','\n        <h2>Introduction</h2>\n        <p>Hotel photography preserves memories and shares experiences. Whether for personal keepsakes or social media, great photos enhance your travel documentation.</p>\n        \n        <h2>Room Photography</h2>\n        <p>Capture rooms in natural light, showing key features and ambiance. Include details like views, amenities, and design elements that make the room special.</p>\n        \n        <h2>Common Areas</h2>\n        <p>Photograph lobbies, restaurants, and facilities to document the full hotel experience. These spaces often showcase the hotel\'s character and style.</p>\n        \n        <h2>Food and Dining</h2>\n        <p>Food photography requires good lighting and composition. Capture presentation, ambiance, and memorable meals to preserve dining experiences.</p>\n        \n        <h2>Views and Scenery</h2>\n        <p>Hotel views are often highlights. Capture sunrises, sunsets, and scenic vistas from rooms, balconies, and hotel terraces.</p>\n        \n        <h2>Respect and Etiquette</h2>\n        <p>Respect other guests\' privacy when photographing. Avoid photographing staff without permission and follow hotel photography policies.</p>\n        \n        <h2>Editing and Sharing</h2>\n        <p>Edit photos to enhance colors and composition while maintaining authenticity. Share thoughtfully, respecting the hotel and other guests.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Hotel photography creates lasting memories. With respect and good technique, you can capture beautiful images that preserve your travel experiences.</p>\n        ','https://images.unsplash.com/photo-1516035069371-29a1b244cc32?w=1200&h=800&fit=crop',1,'2025-09-11 22:50:03',1,'[\"Photography\", \"Travel Tips\", \"Social Media\"]','Hotel Photography: Capturing Your Stay | Travel Photography Tips','Tips and techniques for taking stunning photos of your hotel stay to preserve memories and share experiences.','hotel photography, travel photography, hotel photos, travel tips, photography tips',6,'2025-11-28 22:47:08','2025-11-29 12:56:58',NULL),(24,'Eco-Friendly Hotels: Sustainable Travel Choices','eco-friendly-hotels-sustainable-travel-choices','Learn how to identify and choose eco-friendly hotels that prioritize sustainability and environmental responsibility.','\n        <h2>Introduction</h2>\n        <p>Eco-friendly hotels combine luxury with environmental responsibility. Choosing sustainable accommodations supports conservation while enjoying comfortable stays.</p>\n        \n        <h2>Sustainability Certifications</h2>\n        <p>Look for hotels with recognized certifications like LEED, Green Key, or EarthCheck. These certifications verify genuine environmental commitments.</p>\n        \n        <h2>Energy Efficiency</h2>\n        <p>Eco-friendly hotels use renewable energy, efficient systems, and smart technology to reduce energy consumption without compromising comfort.</p>\n        \n        <h2>Water Conservation</h2>\n        <p>Sustainable hotels implement water-saving measures, recycling systems, and responsible water management practices throughout their operations.</p>\n        \n        <h2>Waste Reduction</h2>\n        <p>Comprehensive recycling, composting, and waste reduction programs minimize environmental impact. Some hotels eliminate single-use plastics entirely.</p>\n        \n        <h2>Local Sourcing</h2>\n        <p>Sustainable hotels source locally, supporting communities and reducing transportation impacts. Local food, materials, and services benefit everyone.</p>\n        \n        <h2>Guest Participation</h2>\n        <p>Eco-friendly hotels encourage guest participation through towel reuse programs, energy conservation, and educational initiatives about sustainability.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Choosing eco-friendly hotels supports environmental conservation while enjoying luxury experiences. Sustainable travel benefits destinations and future generations.</p>\n        ','https://images.unsplash.com/photo-1470071459604-3b5ec3a7fe05?w=1200&h=800&fit=crop',1,'2025-09-09 22:50:03',1,'[\"Sustainability\", \"Eco-Friendly\", \"Green Travel\"]','Eco-Friendly Hotels: Sustainable Travel Choices | Green Hotels','Learn how to identify and choose eco-friendly hotels that prioritize sustainability and environmental responsibility.','eco-friendly hotels, sustainable hotels, green hotels, eco travel, sustainable travel',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(25,'Hotel Reviews: How to Write Helpful Reviews','hotel-reviews-how-write-helpful-reviews','Master the art of writing hotel reviews that help other travelers make informed decisions while providing valuable feedback to hotels.','\n        <h2>Introduction</h2>\n        <p>Well-written hotel reviews help travelers make informed decisions and provide valuable feedback to hotels. Learning to write effective reviews benefits everyone.</p>\n        \n        <h2>Be Specific</h2>\n        <p>Provide specific details about your experience—room features, service interactions, amenities used. Specific information is more helpful than general statements.</p>\n        \n        <h2>Balance Positives and Negatives</h2>\n        <p>Honest reviews include both positive aspects and areas for improvement. Balanced perspectives help readers understand the full experience.</p>\n        \n        <h2>Focus on Facts</h2>\n        <p>Stick to factual observations about your stay. Avoid speculation or assumptions about things you didn\'t directly experience.</p>\n        \n        <h2>Consider Context</h2>\n        <p>Mention relevant context—travel purpose, time of year, special occasions. This helps readers understand if your experience applies to their situation.</p>\n        \n        <h2>Be Respectful</h2>\n        <p>Write respectfully, even when reporting negative experiences. Constructive criticism is more valuable than harsh complaints.</p>\n        \n        <h2>Include Photos</h2>\n        <p>Photos enhance reviews significantly, showing actual conditions and experiences. Include images of rooms, amenities, and notable features.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Helpful reviews require thoughtfulness, honesty, and respect. Well-written reviews create value for travelers and hotels alike.</p>\n        ','https://images.unsplash.com/photo-1450101499163-c8848c66ca85?w=1200&h=800&fit=crop',1,'2025-09-07 22:50:03',1,'[\"Reviews\", \"Travel Tips\", \"Guest Feedback\"]','Hotel Reviews: How to Write Helpful Reviews for Travelers','Master the art of writing hotel reviews that help other travelers make informed decisions while providing valuable feedback to hotels.','hotel reviews, writing reviews, travel reviews, review tips, guest feedback',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(26,'Hotel Cancellation Policies: Understanding Your Options','hotel-cancellation-policies-understanding-options','Navigate hotel cancellation policies to understand your rights, options, and how to handle changes to your travel plans.','jghgjggjgjgjjg','https://images.unsplash.com/photo-1559526324-4b87b5e36e44?w=1200&h=800&fit=crop',1,'2025-09-05 22:50:03',1,'[\"Booking\", \"Travel Tips\", \"Policies\"]','','','',12,'2025-11-28 22:47:08','2025-11-28 23:20:25','[{\"type\": \"image\", \"image\": \"http://localhost:8000/uploads/blog/blog-b97e9a9b-501f-4445-9366-4d5ea4d90939.jpg\", \"alignment\": \"center\", \"is_visible\": true}]'),(27,'Hotel Wi-Fi: Staying Connected on the Go','hotel-wifi-staying-connected-go','Navigate hotel Wi-Fi services, understand connection options, and ensure reliable internet access during your stay.','\n        <h2>Introduction</h2>\n        <p>Reliable hotel Wi-Fi is essential for modern travelers. Understanding Wi-Fi options and how to optimize connections ensures productivity and connectivity.</p>\n        \n        <h2>Wi-Fi Tiers</h2>\n        <p>Many hotels offer multiple Wi-Fi tiers—basic free service and premium high-speed options. Choose based on your needs and usage.</p>\n        \n        <h2>Connection Tips</h2>\n        <p>Position devices near routers, avoid peak usage times, and disconnect unused devices. These simple steps improve connection quality.</p>\n        \n        <h2>Security Considerations</h2>\n        <p>Use hotel Wi-Fi cautiously. Avoid sensitive transactions on public networks. Consider VPN services for enhanced security when traveling.</p>\n        \n        <h2>Business Travel Needs</h2>\n        <p>Business travelers may need premium Wi-Fi for video calls and large file transfers. Verify speeds and reliability before booking.</p>\n        \n        <h2>Troubleshooting</h2>\n        <p>Hotel IT support can assist with connection issues. Don\'t hesitate to contact them for help with Wi-Fi problems.</p>\n        \n        <h2>Alternative Options</h2>\n        <p>Mobile hotspots and data plans provide alternatives to hotel Wi-Fi. Consider these options for critical connectivity needs.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Understanding hotel Wi-Fi options and optimizing connections ensures reliable internet access during your stay.</p>\n        ','https://images.unsplash.com/photo-1558618666-fcd25c85cd64?w=1200&h=800&fit=crop',1,'2025-09-03 22:50:03',1,'[\"Technology\", \"Wi-Fi\", \"Business Travel\"]','Hotel Wi-Fi: Staying Connected on the Go | Internet Access','Navigate hotel Wi-Fi services, understand connection options, and ensure reliable internet access during your stay.','hotel wifi, hotel internet, wifi tips, travel technology, hotel connectivity',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(28,'Hotel Breakfast: Starting Your Day Right','hotel-breakfast-starting-day-right','Explore hotel breakfast options from continental to full breakfast buffets and how to make the most of morning dining.','\n        <h2>Introduction</h2>\n        <p>Hotel breakfasts set the tone for your day. Understanding options and making the most of breakfast services enhances your stay experience.</p>\n        \n        <h2>Breakfast Types</h2>\n        <p>Hotels offer various breakfast options—continental, buffet, à la carte, and room service. Each provides different experiences and value.</p>\n        \n        <h2>Buffet Benefits</h2>\n        <p>Breakfast buffets offer variety and value, allowing you to sample different items and eat as much as you like. They\'re perfect for families.</p>\n        \n        <h2>Timing Considerations</h2>\n        <p>Breakfast service hours vary. Early risers and late sleepers should check times. Some hotels offer extended or 24-hour breakfast options.</p>\n        \n        <h2>Dietary Accommodations</h2>\n        <p>Hotels accommodate dietary restrictions, allergies, and preferences. Communicate needs in advance for best results.</p>\n        \n        <h2>Included vs. Paid</h2>\n        <p>Some hotels include breakfast in rates, while others charge separately. Compare total costs when evaluating hotel options.</p>\n        \n        <h2>Local Specialties</h2>\n        <p>Hotel breakfasts often feature local specialties, providing cultural experiences and authentic flavors of the destination.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Hotel breakfasts offer convenience and variety. Understanding options helps you start each day of your stay on the right note.</p>\n        ','https://images.unsplash.com/photo-1525351484163-7529414344d8?w=1200&h=800&fit=crop',1,'2025-09-01 22:50:03',1,'[\"Dining\", \"Breakfast\", \"Hotel Services\"]','Hotel Breakfast: Starting Your Day Right | Breakfast Guide','Explore hotel breakfast options from continental to full breakfast buffets and how to make the most of morning dining.','hotel breakfast, breakfast buffet, hotel dining, morning meals, hotel food',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(29,'Hotel Pools: Making the Most of Pool Facilities','hotel-pools-making-most-pool-facilities','Discover how to enjoy hotel pool facilities, from infinity pools to rooftop pools, and poolside service experiences.','\n        <h2>Introduction</h2>\n        <p>Hotel pools provide relaxation and recreation. Understanding pool facilities and etiquette ensures enjoyable experiences for all guests.</p>\n        \n        <h2>Pool Types</h2>\n        <p>Hotels offer various pool types—outdoor, indoor, rooftop, infinity, and heated pools. Each provides unique experiences and benefits.</p>\n        \n        <h2>Poolside Service</h2>\n        <p>Many hotels offer poolside service for food and beverages. Enjoy meals and drinks without leaving the pool area.</p>\n        \n        <h2>Pool Etiquette</h2>\n        <p>Respect other guests, follow pool rules, and maintain cleanliness. Proper etiquette ensures pleasant experiences for everyone.</p>\n        \n        <h2>Family Considerations</h2>\n        <p>Family-friendly pools often have shallow areas, lifeguards, and children\'s activities. Some hotels offer separate adult pools for quiet relaxation.</p>\n        \n        <h2>Pool Hours</h2>\n        <p>Check pool operating hours, which may vary by season or day. Some pools offer extended hours or 24-hour access.</p>\n        \n        <h2>Pool Amenities</h2>\n        <p>Hotels may offer pool amenities like cabanas, loungers, towels, and changing facilities. Inquire about available services.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Hotel pools enhance stays with relaxation and recreation. Understanding facilities and following etiquette ensures enjoyable pool experiences.</p>\n        ','https://images.unsplash.com/photo-1571896349842-33c89424de2d?w=1200&h=800&fit=crop',1,'2025-08-30 22:50:03',1,'[\"Amenities\", \"Pools\", \"Recreation\"]','Hotel Pools: Making the Most of Pool Facilities','Discover how to enjoy hotel pool facilities, from infinity pools to rooftop pools, and poolside service experiences.','hotel pools, pool facilities, poolside service, hotel amenities, pool guide',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(30,'Hotel Spas: Ultimate Relaxation Experiences','hotel-spas-ultimate-relaxation-experiences','Explore hotel spa facilities and treatments, from massages to holistic wellness programs, for complete relaxation and rejuvenation.','\n        <h2>Introduction</h2>\n        <p>Hotel spas provide sanctuary for relaxation and rejuvenation. Understanding spa offerings helps you choose treatments and maximize your experience.</p>\n        \n        <h2>Spa Treatments</h2>\n        <p>Hotel spas offer diverse treatments—massages, facials, body wraps, and holistic therapies. Each addresses different wellness needs.</p>\n        \n        <h2>Booking Considerations</h2>\n        <p>Book spa appointments in advance, especially for popular treatments and peak times. Early booking ensures preferred times and availability.</p>\n        \n        <h2>Treatment Packages</h2>\n        <p>Many spas offer packages combining multiple treatments at discounted rates. Packages provide comprehensive wellness experiences.</p>\n        \n        <h2>Spa Facilities</h2>\n        <p>Hotel spas often include saunas, steam rooms, hot tubs, and relaxation areas. Arrive early to enjoy these facilities before treatments.</p>\n        \n        <h2>Wellness Programs</h2>\n        <p>Some hotel spas offer comprehensive wellness programs including fitness, nutrition, and mindfulness components for holistic health.</p>\n        \n        <h2>Couples Experiences</h2>\n        <p>Couples\' treatments and private spa suites create romantic, intimate experiences perfect for special occasions or getaways.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Hotel spas provide essential relaxation and wellness experiences. Understanding offerings and booking strategically maximizes your spa visit.</p>\n        ','https://images.unsplash.com/photo-1544161515-4ab6ce6db874?w=1200&h=800&fit=crop',1,'2025-08-28 22:50:03',1,'[\"Spa\", \"Wellness\", \"Relaxation\"]','Hotel Spas: Ultimate Relaxation Experiences | Spa Guide','Explore hotel spa facilities and treatments, from massages to holistic wellness programs, for complete relaxation and rejuvenation.','hotel spas, spa treatments, wellness, relaxation, spa guide',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(31,'Hotel Bars and Lounges: Evening Entertainment','hotel-bars-lounges-evening-entertainment','Discover hotel bars and lounges offering craft cocktails, live music, and sophisticated atmospheres for evening relaxation and socializing.','\n        <h2>Introduction</h2>\n        <p>Hotel bars and lounges provide sophisticated settings for evening entertainment, socializing, and enjoying craft beverages in elegant atmospheres.</p>\n        \n        <h2>Cocktail Culture</h2>\n        <p>Hotel bars often feature expert mixologists creating craft cocktails with premium ingredients. These establishments showcase beverage artistry.</p>\n        \n        <h2>Atmosphere and Design</h2>\n        <p>Hotel bars create distinct atmospheres through design, lighting, and music. From rooftop bars to speakeasies, each offers unique experiences.</p>\n        \n        <h2>Live Entertainment</h2>\n        <p>Many hotel bars feature live music, DJs, or entertainment. These elements enhance evening experiences and create memorable nights.</p>\n        \n        <h2>Bar Food</h2>\n        <p>Hotel bars often serve excellent bar food, from small plates to full meals. Quality food complements beverage experiences.</p>\n        \n        <h2>Social Spaces</h2>\n        <p>Bars and lounges serve as social hubs, perfect for meeting other travelers, business networking, or simply relaxing after a day of activities.</p>\n        \n        <h2>Rooftop Experiences</h2>\n        <p>Rooftop bars offer stunning views and unique atmospheres. These elevated spaces provide exceptional evening experiences.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Hotel bars and lounges enhance stays with sophisticated evening entertainment. These spaces provide perfect settings for relaxation and socializing.</p>\n        ','https://images.unsplash.com/photo-1517245386807-bb43f82c33c4?w=1200&h=800&fit=crop',1,'2025-08-26 22:50:03',1,'[\"Entertainment\", \"Bars\", \"Nightlife\"]','Hotel Bars and Lounges: Evening Entertainment | Nightlife','Discover hotel bars and lounges offering craft cocktails, live music, and sophisticated atmospheres for evening relaxation and socializing.','hotel bars, hotel lounges, nightlife, cocktails, evening entertainment',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(32,'Hotel Fitness Centers: Staying Active While Traveling','hotel-fitness-centers-staying-active-traveling','Maintain your fitness routine with hotel fitness centers featuring modern equipment, classes, and wellness facilities.','\n        <h2>Introduction</h2>\n        <p>Hotel fitness centers allow travelers to maintain exercise routines while away from home. Modern facilities provide comprehensive workout options.</p>\n        \n        <h2>Equipment Quality</h2>\n        <p>Hotel fitness centers vary in equipment quality and variety. Premium hotels offer state-of-the-art equipment matching commercial gyms.</p>\n        \n        <h2>Operating Hours</h2>\n        <p>Many hotel fitness centers offer 24-hour access, accommodating early risers and late-night exercisers. Check hours when booking.</p>\n        \n        <h2>Group Classes</h2>\n        <p>Some hotels offer fitness classes like yoga, Pilates, or spinning. These classes provide structured workouts and social interaction.</p>\n        \n        <h2>Personal Training</h2>\n        <p>Premium hotels may offer personal training services. These sessions provide personalized guidance and motivation during your stay.</p>\n        \n        <h2>Outdoor Options</h2>\n        <p>Hotels in scenic locations may offer outdoor fitness options like running trails, tennis courts, or water sports facilities.</p>\n        \n        <h2>Wellness Integration</h2>\n        <p>Fitness centers often integrate with hotel spas and wellness programs, providing comprehensive health and fitness experiences.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Hotel fitness centers enable travelers to maintain active lifestyles. Understanding facilities and options helps you stay fit while traveling.</p>\n        ','https://images.unsplash.com/photo-1534438327276-14e5300c3a48?w=1200&h=800&fit=crop',1,'2025-08-24 22:50:03',1,'[\"Fitness\", \"Wellness\", \"Health\"]','Hotel Fitness Centers: Staying Active While Traveling','Maintain your fitness routine with hotel fitness centers featuring modern equipment, classes, and wellness facilities.','hotel fitness, gym, fitness centers, travel fitness, hotel gym',0,'2025-11-28 22:47:08','2025-11-28 22:50:03',NULL),(33,'Hotel Meeting Spaces: Hosting Successful Events','hotel-meeting-spaces-hosting-successful-events','Plan and execute successful meetings, conferences, and events using hotel meeting spaces and professional event services.','\n        <h2>Introduction</h2>\n        <p>Hotel meeting spaces provide professional settings for business events, conferences, and social gatherings. Understanding options ensures successful events.</p>\n        \n        <h2>Space Types</h2>\n        <p>Hotels offer various meeting spaces—boardrooms, ballrooms, conference halls, and breakout rooms. Each serves different event types and sizes.</p>\n        \n        <h2>Technology and Equipment</h2>\n        <p>Modern meeting spaces include AV equipment, high-speed internet, video conferencing, and presentation technology. Verify available equipment when booking.</p>\n        \n        <h2>Catering Services</h2>\n        <p>Hotel catering provides meals, breaks, and beverages for events. Professional catering ensures quality food service throughout your event.</p>\n        \n        <h2>Event Planning Support</h2>\n        <p>Hotel event coordinators assist with planning, setup, and execution. Their expertise ensures smooth, professional events.</p>\n        \n        <h2>Flexible Configurations</h2>\n        <p>Meeting spaces can be configured for various setups—theater, classroom, banquet, or boardroom styles. Choose configurations matching your needs.</p>\n        \n        <h2>Accommodation Packages</h2>\n        <p>Hotels often offer packages combining meeting spaces with guest rooms, providing convenience and value for event attendees.</p>\n        \n        <h2>Conclusion</h2>\n        <p>Hotel meeting spaces provide professional environments for successful events. Leveraging hotel services and expertise ensures memorable gatherings.</p>\n        ','https://images.unsplash.com/photo-1497366216548-37526070297c?w=1200&h=800&fit=crop',1,'2025-09-15 22:50:03',1,'[\"Business\", \"Meetings\", \"Events\"]','Hotel Meeting Spaces: Hosting Successful Events | Business','Plan and execute successful meetings, conferences, and events using hotel meeting spaces and professional event services.','hotel meetings, conference rooms, event spaces, business meetings, hotel events',2,'2025-11-28 22:47:08','2025-11-29 13:31:24',NULL);
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13:25:58','2025-12-01 13:26:06',13,1,'[{\"item\": \"Deep clean bathroom\", \"notes\": \"\", \"completed\": true}, {\"item\": \"Change linens\", \"notes\": \"\", \"completed\": true}, {\"item\": \"Vacuum and mop\", \"notes\": \"\", \"completed\": true}, {\"item\": \"Dust surfaces\", \"notes\": \"\", \"completed\": true}, {\"item\": \"Check amenities\", \"notes\": \"\", \"completed\": true}]','Test task for Room 103 - vacant cleaning',NULL,NULL,NULL,NULL,NULL,30,0,'2025-12-01 13:21:37','2025-12-01 13:26:06',NULL),(5,4,NULL,'inspection','completed','2025-12-01 12:00:00','2025-12-01 18:16:25','2025-12-01 18:16:37',13,1,'[{\"item\": \"Check all amenities\", \"notes\": \"\", \"completed\": true}, {\"item\": \"Test electronics\", \"notes\": \"\", \"completed\": true}, {\"item\": \"Check for damages\", \"notes\": \"\", \"completed\": true}, {\"item\": \"Verify cleanliness\", \"notes\": \"\", \"completed\": true}]','Test task for Room 104 - inspection 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Happy Birthday!','2026-11-21 19:41:05',NULL,'2025-11-21 19:41:05'),(42,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:05',NULL,'2025-11-21 19:41:05'),(43,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:05',NULL,'2025-11-21 19:41:05'),(44,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:05',NULL,'2025-11-21 19:41:05'),(45,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:05',NULL,'2025-11-21 19:41:05'),(46,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:05',NULL,'2025-11-21 19:41:05'),(47,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:06',NULL,'2025-11-21 19:41:06'),(48,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:06',NULL,'2025-11-21 19:41:06'),(49,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:06',NULL,'2025-11-21 19:41:06'),(50,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:06',NULL,'2025-11-21 19:41:06'),(51,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:06',NULL,'2025-11-21 19:41:06'),(52,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:06',NULL,'2025-11-21 19:41:06'),(53,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:06',NULL,'2025-11-21 19:41:06'),(54,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:06',NULL,'2025-11-21 19:41:06'),(55,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:06',NULL,'2025-11-21 19:41:06'),(56,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:06',NULL,'2025-11-21 19:41:06'),(57,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:07',NULL,'2025-11-21 19:41:07'),(58,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:07',NULL,'2025-11-21 19:41:07'),(59,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:07',NULL,'2025-11-21 19:41:07'),(60,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:07',NULL,'2025-11-21 19:41:07'),(61,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:07',NULL,'2025-11-21 19:41:07'),(62,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:07',NULL,'2025-11-21 19:41:07'),(63,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:07',NULL,'2025-11-21 19:41:07'),(64,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:07',NULL,'2025-11-21 19:41:07'),(65,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:07',NULL,'2025-11-21 19:41:07'),(66,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:07',NULL,'2025-11-21 19:41:07'),(67,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:08',NULL,'2025-11-21 19:41:08'),(68,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:08',NULL,'2025-11-21 19:41:08'),(69,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:08',NULL,'2025-11-21 19:41:08'),(70,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:08',NULL,'2025-11-21 19:41:08'),(71,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:08',NULL,'2025-11-21 19:41:08'),(72,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:08',NULL,'2025-11-21 19:41:08'),(73,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:08',NULL,'2025-11-21 19:41:08'),(74,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:08',NULL,'2025-11-21 19:41:08'),(75,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:08',NULL,'2025-11-21 19:41:08'),(76,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:08',NULL,'2025-11-21 19:41:08'),(77,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:09',NULL,'2025-11-21 19:41:09'),(78,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:09',NULL,'2025-11-21 19:41:09'),(79,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:09',NULL,'2025-11-21 19:41:09'),(80,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:09',NULL,'2025-11-21 19:41:09'),(81,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:09',NULL,'2025-11-21 19:41:09'),(82,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:09',NULL,'2025-11-21 19:41:09'),(83,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:09',NULL,'2025-11-21 19:41:09'),(84,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:09',NULL,'2025-11-21 19:41:09'),(85,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:09',NULL,'2025-11-21 19:41:09'),(86,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:10',NULL,'2025-11-21 19:41:10'),(87,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:10',NULL,'2025-11-21 19:41:10'),(88,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:10',NULL,'2025-11-21 19:41:10'),(89,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:10',NULL,'2025-11-21 19:41:10'),(90,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:10',NULL,'2025-11-21 19:41:10'),(91,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:10',NULL,'2025-11-21 19:41:10'),(92,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:10',NULL,'2025-11-21 19:41:10'),(93,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:10',NULL,'2025-11-21 19:41:10'),(94,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:10',NULL,'2025-11-21 19:41:10'),(95,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:11',NULL,'2025-11-21 19:41:11'),(96,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:11',NULL,'2025-11-21 19:41:11'),(97,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:11',NULL,'2025-11-21 19:41:11'),(98,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:11',NULL,'2025-11-21 19:41:11'),(99,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:11',NULL,'2025-11-21 19:41:11'),(100,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:11',NULL,'2025-11-21 19:41:11'),(101,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:11',NULL,'2025-11-21 19:41:11'),(102,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:11',NULL,'2025-11-21 19:41:11'),(103,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:11',NULL,'2025-11-21 19:41:11'),(104,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:11',NULL,'2025-11-21 19:41:11'),(105,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:12',NULL,'2025-11-21 19:41:12'),(106,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:12',NULL,'2025-11-21 19:41:12'),(107,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:12',NULL,'2025-11-21 19:41:12'),(108,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:12',NULL,'2025-11-21 19:41:12'),(109,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:55',NULL,'2025-11-21 19:41:55'),(110,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:55',NULL,'2025-11-21 19:41:55'),(111,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:56',NULL,'2025-11-21 19:41:56'),(112,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:56',NULL,'2025-11-21 19:41:56'),(113,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:56',NULL,'2025-11-21 19:41:56'),(114,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:56',NULL,'2025-11-21 19:41:56'),(115,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:56',NULL,'2025-11-21 19:41:56'),(116,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:56',NULL,'2025-11-21 19:41:56'),(117,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:56',NULL,'2025-11-21 19:41:56'),(118,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:56',NULL,'2025-11-21 19:41:56'),(119,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:56',NULL,'2025-11-21 19:41:56'),(120,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:56',NULL,'2025-11-21 19:41:56'),(121,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:56',NULL,'2025-11-21 19:41:56'),(122,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:56',NULL,'2025-11-21 19:41:56'),(123,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:57',NULL,'2025-11-21 19:41:57'),(124,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:57',NULL,'2025-11-21 19:41:57'),(125,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:57',NULL,'2025-11-21 19:41:57'),(126,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:57',NULL,'2025-11-21 19:41:57'),(127,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:57',NULL,'2025-11-21 19:41:57'),(128,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:57',NULL,'2025-11-21 19:41:57'),(129,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:57',NULL,'2025-11-21 19:41:57'),(130,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:57',NULL,'2025-11-21 19:41:57'),(131,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:57',NULL,'2025-11-21 19:41:57'),(132,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:57',NULL,'2025-11-21 19:41:57'),(133,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:57',NULL,'2025-11-21 19:41:57'),(134,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:57',NULL,'2025-11-21 19:41:57'),(135,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:58',NULL,'2025-11-21 19:41:58'),(136,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:58',NULL,'2025-11-21 19:41:58'),(137,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:58',NULL,'2025-11-21 19:41:58'),(138,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:58',NULL,'2025-11-21 19:41:58'),(139,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:58',NULL,'2025-11-21 19:41:58'),(140,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:58',NULL,'2025-11-21 19:41:58'),(141,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:58',NULL,'2025-11-21 19:41:58'),(142,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:58',NULL,'2025-11-21 19:41:58'),(143,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:58',NULL,'2025-11-21 19:41:58'),(144,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:58',NULL,'2025-11-21 19:41:58'),(145,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:58',NULL,'2025-11-21 19:41:58'),(146,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:58',NULL,'2025-11-21 19:41:58'),(147,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:59',NULL,'2025-11-21 19:41:59'),(148,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:59',NULL,'2025-11-21 19:41:59'),(149,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:59',NULL,'2025-11-21 19:41:59'),(150,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:59',NULL,'2025-11-21 19:41:59'),(151,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:59',NULL,'2025-11-21 19:41:59'),(152,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:59',NULL,'2025-11-21 19:41:59'),(153,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:59',NULL,'2025-11-21 19:41:59'),(154,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:59',NULL,'2025-11-21 19:41:59'),(155,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:59',NULL,'2025-11-21 19:41:59'),(156,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:59',NULL,'2025-11-21 19:41:59'),(157,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:41:59',NULL,'2025-11-21 19:41:59'),(158,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:41:59',NULL,'2025-11-21 19:41:59'),(159,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:00',NULL,'2025-11-21 19:42:00'),(160,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:00',NULL,'2025-11-21 19:42:00'),(161,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:00',NULL,'2025-11-21 19:42:00'),(162,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:00',NULL,'2025-11-21 19:42:00'),(163,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:00',NULL,'2025-11-21 19:42:00'),(164,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:00',NULL,'2025-11-21 19:42:00'),(165,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:00',NULL,'2025-11-21 19:42:00'),(166,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:00',NULL,'2025-11-21 19:42:00'),(167,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:00',NULL,'2025-11-21 19:42:00'),(168,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:00',NULL,'2025-11-21 19:42:00'),(169,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:01',NULL,'2025-11-21 19:42:01'),(170,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:01',NULL,'2025-11-21 19:42:01'),(171,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:01',NULL,'2025-11-21 19:42:01'),(172,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:01',NULL,'2025-11-21 19:42:01'),(173,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:01',NULL,'2025-11-21 19:42:01'),(174,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:01',NULL,'2025-11-21 19:42:01'),(175,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:01',NULL,'2025-11-21 19:42:01'),(176,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:01',NULL,'2025-11-21 19:42:01'),(177,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:08',NULL,'2025-11-21 19:42:08'),(178,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:08',NULL,'2025-11-21 19:42:08'),(179,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:08',NULL,'2025-11-21 19:42:08'),(180,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:08',NULL,'2025-11-21 19:42:08'),(181,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:09',NULL,'2025-11-21 19:42:09'),(182,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:09',NULL,'2025-11-21 19:42:09'),(183,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:09',NULL,'2025-11-21 19:42:09'),(184,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:09',NULL,'2025-11-21 19:42:09'),(185,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:09',NULL,'2025-11-21 19:42:09'),(186,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:09',NULL,'2025-11-21 19:42:09'),(187,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:09',NULL,'2025-11-21 19:42:09'),(188,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:09',NULL,'2025-11-21 19:42:09'),(189,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:09',NULL,'2025-11-21 19:42:09'),(190,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:09',NULL,'2025-11-21 19:42:09'),(191,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:09',NULL,'2025-11-21 19:42:09'),(192,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:09',NULL,'2025-11-21 19:42:09'),(193,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:10',NULL,'2025-11-21 19:42:10'),(194,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:10',NULL,'2025-11-21 19:42:10'),(195,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:10',NULL,'2025-11-21 19:42:10'),(196,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:10',NULL,'2025-11-21 19:42:10'),(197,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:10',NULL,'2025-11-21 19:42:10'),(198,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:10',NULL,'2025-11-21 19:42:10'),(199,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:10',NULL,'2025-11-21 19:42:10'),(200,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:10',NULL,'2025-11-21 19:42:10'),(201,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:10',NULL,'2025-11-21 19:42:10'),(202,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:10',NULL,'2025-11-21 19:42:10'),(203,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:11',NULL,'2025-11-21 19:42:11'),(204,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:11',NULL,'2025-11-21 19:42:11'),(205,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:11',NULL,'2025-11-21 19:42:11'),(206,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:11',NULL,'2025-11-21 19:42:11'),(207,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:11',NULL,'2025-11-21 19:42:11'),(208,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:11',NULL,'2025-11-21 19:42:11'),(209,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:11',NULL,'2025-11-21 19:42:11'),(210,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:11',NULL,'2025-11-21 19:42:11'),(211,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:12',NULL,'2025-11-21 19:42:12'),(212,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:12',NULL,'2025-11-21 19:42:12'),(213,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:12',NULL,'2025-11-21 19:42:12'),(214,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:12',NULL,'2025-11-21 19:42:12'),(215,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:12',NULL,'2025-11-21 19:42:12'),(216,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:12',NULL,'2025-11-21 19:42:12'),(217,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:12',NULL,'2025-11-21 19:42:12'),(218,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:12',NULL,'2025-11-21 19:42:12'),(219,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:12',NULL,'2025-11-21 19:42:12'),(220,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:12',NULL,'2025-11-21 19:42:12'),(221,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:12',NULL,'2025-11-21 19:42:12'),(222,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:12',NULL,'2025-11-21 19:42:12'),(223,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:13',NULL,'2025-11-21 19:42:13'),(224,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:13',NULL,'2025-11-21 19:42:13'),(225,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:13',NULL,'2025-11-21 19:42:13'),(226,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:13',NULL,'2025-11-21 19:42:13'),(227,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:13',NULL,'2025-11-21 19:42:13'),(228,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:13',NULL,'2025-11-21 19:42:13'),(229,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:13',NULL,'2025-11-21 19:42:13'),(230,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:13',NULL,'2025-11-21 19:42:13'),(231,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:13',NULL,'2025-11-21 19:42:13'),(232,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:13',NULL,'2025-11-21 19:42:13'),(233,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:14',NULL,'2025-11-21 19:42:14'),(234,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:14',NULL,'2025-11-21 19:42:14'),(235,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:14',NULL,'2025-11-21 19:42:14'),(236,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:14',NULL,'2025-11-21 19:42:14'),(237,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:14',NULL,'2025-11-21 19:42:14'),(238,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:14',NULL,'2025-11-21 19:42:14'),(239,1,NULL,'bonus','birthday',500,'Birthday bonus - Happy Birthday!','2026-11-21 19:42:14',NULL,'2025-11-21 19:42:14'),(240,1,NULL,'bonus','anniversary',1000,'Anniversary bonus - Thank you for your loyalty!','2026-11-21 19:42:14',NULL,'2025-11-21 19:42:14'),(241,1,NULL,'redeemed','redemption',-5000,'Points redeemed for 5% Booking Discount',NULL,'YK5NKXNEMIM8','2025-11-21 19:59:40'),(242,1,NULL,'redeemed','redemption',-8000,'Points redeemed for Breakfast for Two',NULL,'0F4U1XO9TW8D','2025-11-21 20:01:36');
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  `name` varchar(200) NOT NULL,
  `description` text,
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  `discount_percentage` decimal(5,2) DEFAULT NULL,
  `discount_amount` decimal(10,2) DEFAULT NULL,
  `max_discount_amount` decimal(10,2) DEFAULT NULL,
  `applicable_tier_id` int DEFAULT NULL,
  `min_booking_amount` decimal(10,2) DEFAULT NULL,
  `icon` varchar(255) DEFAULT NULL,
  `image` varchar(255) DEFAULT NULL,
  `is_active` tinyint(1) NOT NULL,
  `stock_quantity` int DEFAULT NULL,
  `redeemed_count` int NOT NULL,
  `valid_from` datetime DEFAULT NULL,
  `valid_until` datetime DEFAULT NULL,
  `created_at` datetime NOT NULL,
  `updated_at` datetime NOT NULL,
  PRIMARY KEY (`id`),
  KEY `applicable_tier_id` (`applicable_tier_id`),
  KEY `ix_loyalty_rewards_id` (`id`),
  KEY `ix_loyalty_rewards_reward_type` (`reward_type`),
  CONSTRAINT `loyalty_rewards_ibfk_1` FOREIGN KEY (`applicable_tier_id`) REFERENCES `loyalty_tiers` (`id`)
) ENGINE=InnoDB AUTO_INCREMENT=20 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_0900_ai_ci;
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INSERT INTO `loyalty_rewards` VALUES (1,'5% Booking Discount','Get 5% off your next booking. Valid for bookings over $100.','discount',5000,5.00,NULL,50.00,NULL,100.00,'🎫',NULL,1,NULL,1,NULL,NULL,'2025-11-21 19:59:29','2025-11-21 19:59:40'),(2,'10% Booking Discount','Get 10% off your next booking. Valid for bookings over $200.','discount',10000,10.00,NULL,100.00,2,200.00,'🎫',NULL,1,NULL,0,NULL,NULL,'2025-11-21 19:59:29','2025-11-21 19:59:29'),(3,'15% Premium Discount','Get 15% off your next booking. Maximum discount $150. Valid for bookings over $300.','discount',15000,15.00,NULL,150.00,3,300.00,'💎',NULL,1,NULL,0,NULL,NULL,'2025-11-21 19:59:29','2025-11-21 19:59:29'),(4,'20% VIP Discount','Exclusive 20% discount for Platinum members. Maximum discount $200. Valid for bookings over $500.','discount',25000,20.00,NULL,200.00,4,500.00,'👑',NULL,1,NULL,0,NULL,NULL,'2025-11-21 19:59:29','2025-11-21 19:59:29'),(5,'Complimentary Room Upgrade','Upgrade to the next room category at no extra cost. Subject to availability at check-in.','room_upgrade',20000,NULL,NULL,NULL,2,NULL,'🛏️',NULL,1,50,0,NULL,NULL,'2025-11-21 19:59:29','2025-11-21 19:59:29'),(6,'Premium Suite Upgrade','Upgrade to a premium suite or executive room. Subject to availability.','room_upgrade',35000,NULL,NULL,NULL,3,NULL,'🏨',NULL,1,30,0,NULL,NULL,'2025-11-21 19:59:29','2025-11-21 19:59:29'),(7,'Luxury Suite Upgrade','Upgrade to our most luxurious suite category. Ultimate comfort guaranteed. Subject to availability.','room_upgrade',50000,NULL,NULL,NULL,4,NULL,'✨',NULL,1,20,0,NULL,NULL,'2025-11-21 19:59:29','2025-11-21 19:59:29'),(8,'Welcome Amenity Package','Complimentary welcome basket with fruits, chocolates, and wine upon arrival.','amenity',3000,NULL,NULL,NULL,NULL,NULL,'🍾',NULL,1,NULL,0,NULL,NULL,'2025-11-21 19:59:29','2025-11-21 19:59:29'),(9,'Breakfast for Two','Complimentary breakfast buffet for two guests during your stay.','amenity',8000,NULL,NULL,NULL,NULL,NULL,'🍳',NULL,1,NULL,1,NULL,NULL,'2025-11-21 19:59:29','2025-11-21 20:01:36'),(10,'Spa Treatment Voucher','One complimentary spa treatment of your choice (60 minutes). Valid for 90 days.','amenity',12000,NULL,NULL,NULL,2,NULL,'💆',NULL,1,40,0,NULL,'2026-02-19 19:59:29','2025-11-21 19:59:29','2025-11-21 19:59:29'),(11,'Romantic Dinner Package','Private romantic dinner for two with wine pairing at our fine dining restaurant.','amenity',18000,NULL,NULL,NULL,3,NULL,'🍽️',NULL,1,25,0,NULL,NULL,'2025-11-21 19:59:29','2025-11-21 19:59:29'),(12,'VIP Airport Transfer','Complimentary luxury airport transfer (one-way) in premium vehicle.','amenity',15000,NULL,NULL,NULL,4,NULL,'🚗',NULL,1,20,0,NULL,NULL,'2025-11-21 19:59:29','2025-11-21 19:59:29'),(13,'$50 Hotel Credit','Redeem for $50 credit towards room service, spa, or dining at the hotel. Valid for 6 months.','voucher',10000,NULL,50.00,NULL,NULL,NULL,'💳',NULL,1,NULL,0,NULL,'2026-05-20 19:59:29','2025-11-21 19:59:29','2025-11-21 19:59:29'),(14,'$100 Hotel Credit','Redeem for $100 credit towards any hotel service. Valid for 6 months.','voucher',20000,NULL,100.00,NULL,2,NULL,'💵',NULL,1,NULL,0,NULL,'2026-05-20 19:59:29','2025-11-21 19:59:29','2025-11-21 19:59:29'),(15,'$200 Premium Credit','Redeem for $200 credit towards premium services. Perfect for special occasions. Valid for 1 year.','voucher',40000,NULL,200.00,NULL,3,NULL,'💰',NULL,1,NULL,0,NULL,'2026-11-21 19:59:29','2025-11-21 19:59:29','2025-11-21 19:59:29'),(16,'Early Check-in Benefit','Guaranteed early check-in (12:00 PM) at no extra charge. Subject to availability.','amenity',2000,NULL,NULL,NULL,NULL,NULL,'⏰',NULL,1,NULL,0,NULL,NULL,'2025-11-21 19:59:29','2025-11-21 19:59:29'),(17,'Late Check-out Benefit','Extended check-out until 2:00 PM at no extra charge. Subject to availability.','amenity',2000,NULL,NULL,NULL,NULL,NULL,'🕐',NULL,1,NULL,0,NULL,NULL,'2025-11-21 19:59:29','2025-11-21 19:59:29'),(18,'Free Night Stay','One complimentary night stay in a standard room. Valid for bookings of 2+ nights.','voucher',30000,NULL,NULL,NULL,3,NULL,'🌙',NULL,1,15,0,NULL,'2026-05-20 19:59:29','2025-11-21 19:59:29','2025-11-21 19:59:29'),(19,'Complimentary Room Service','$75 credit for room service orders. Valid for one stay.','amenity',6000,NULL,75.00,NULL,NULL,NULL,'🍽️',NULL,1,NULL,0,NULL,NULL,'2025-11-21 19:59:29','2025-11-21 19:59:29');
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  `level` enum('bronze','silver','gold','platinum') NOT NULL,
  `name` varchar(100) NOT NULL,
  `description` text,
  `min_points` int NOT NULL,
  `points_earn_rate` decimal(5,2) NOT NULL,
  `discount_percentage` decimal(5,2) DEFAULT NULL,
  `benefits` text,
  `icon` varchar(255) DEFAULT NULL,
  `color` varchar(50) DEFAULT NULL,
  `is_active` tinyint(1) NOT NULL,
  `created_at` datetime NOT NULL,
  `updated_at` datetime NOT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `ix_loyalty_tiers_level` (`level`),
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INSERT INTO `loyalty_tiers` VALUES (1,'bronze','Bronze','Starting tier - Earn points on every booking',0,1.00,0.00,'Welcome bonus points, Access to basic rewards',NULL,'#CD7F32',1,'2025-11-21 19:37:22','2025-11-21 19:37:22'),(2,'silver','Silver','Earn points faster with 1.25x multiplier',5000,1.25,2.00,'25% faster point earning, 2% member discount, Priority customer support',NULL,'#C0C0C0',1,'2025-11-21 19:37:22','2025-11-21 19:37:22'),(3,'gold','Gold','Premium tier with exclusive benefits',15000,1.50,5.00,'50% faster point earning, 5% member discount, Room upgrade priority, Exclusive rewards',NULL,'#FFD700',1,'2025-11-21 19:37:22','2025-11-21 19:37:22'),(4,'platinum','Platinum','Elite tier with maximum benefits',50000,2.00,10.00,'100% faster point earning, 10% member discount, Guaranteed room upgrades, Concierge service, Birthday & anniversary bonuses',NULL,'#E5E4E2',1,'2025-11-21 19:37:22','2025-11-21 19:37:22');
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  `email` varchar(255) NOT NULL,
  `user_id` int DEFAULT NULL,
  `name` varchar(255) DEFAULT NULL,
  `subscribed_at` datetime NOT NULL,
  `updated_at` datetime NOT NULL,
  `is_active` tinyint(1) NOT NULL,
  PRIMARY KEY (`id`),
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  KEY `ix_newsletter_subscribers_subscribed_at` (`subscribed_at`),
  KEY `ix_newsletter_subscribers_user_id` (`user_id`),
  KEY `ix_newsletter_subscribers_is_active` (`is_active`),
  KEY `ix_newsletter_subscribers_id` (`id`),
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INSERT INTO `newsletter_subscribers` VALUES (1,'fifi@fifwj.bb',NULL,NULL,'2025-12-05 13:34:23','2025-12-05 13:34:23',1);
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  `id` int NOT NULL AUTO_INCREMENT,
  `notification_id` int NOT NULL,
  `channel` enum('email','sms','push','whatsapp','in_app') NOT NULL,
  `status` enum('pending','sent','delivered','failed','read') NOT NULL,
  `external_id` varchar(255) DEFAULT NULL,
  `error_message` text,
  `response_data` json DEFAULT NULL,
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CREATE TABLE `notification_preferences` (
  `id` int NOT NULL AUTO_INCREMENT,
  `user_id` int NOT NULL,
  `email_enabled` tinyint(1) NOT NULL,
  `sms_enabled` tinyint(1) NOT NULL,
  `push_enabled` tinyint(1) NOT NULL,
  `whatsapp_enabled` tinyint(1) NOT NULL,
  `in_app_enabled` tinyint(1) NOT NULL,
  `booking_confirmation_email` tinyint(1) NOT NULL,
  `booking_confirmation_sms` tinyint(1) NOT NULL,
  `payment_receipt_email` tinyint(1) NOT NULL,
  `payment_receipt_sms` tinyint(1) NOT NULL,
  `pre_arrival_reminder_email` tinyint(1) NOT NULL,
  `pre_arrival_reminder_sms` tinyint(1) NOT NULL,
  `check_in_reminder_email` tinyint(1) NOT NULL,
  `check_in_reminder_sms` tinyint(1) NOT NULL,
  `check_out_reminder_email` tinyint(1) NOT NULL,
  `check_out_reminder_sms` tinyint(1) NOT NULL,
  `marketing_campaign_email` tinyint(1) NOT NULL,
  `marketing_campaign_sms` tinyint(1) NOT NULL,
  `loyalty_update_email` tinyint(1) NOT NULL,
  `loyalty_update_sms` tinyint(1) NOT NULL,
  `system_alert_email` tinyint(1) NOT NULL,
  `system_alert_push` tinyint(1) NOT NULL,
  `created_at` datetime NOT NULL,
  `updated_at` datetime NOT NULL,
  PRIMARY KEY (`id`),
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INSERT INTO `page_contents` VALUES (1,'about','About Luxury Hotel','Where Excellence Meets Unforgettable Experiences','Discover the story behind our commitment to luxury hospitality and exceptional service.',NULL,'About Us - Luxury Hotel | Our Story, Mission & Vision','Learn about Luxury Hotel\'s commitment to excellence, our story, values, and the dedicated team that makes every stay unforgettable.',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'For over three decades, Luxury Hotel has been a beacon of excellence in the hospitality industry. Founded with a vision to redefine luxury travel, we have grown from a single property to a collection of world-renowned destinations, each offering a unique blend of timeless elegance and modern sophistication. 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\"bio\": \"Ensuring every guest feels valued and receives personalized attention throughout their stay.\", \"social_links\": {\"linkedin\": \"https://linkedin.com/in/emilyrodriguez\"}}]','[{\"year\": \"2010\", \"title\": \"Grand Opening\", \"description\": \"Luxury Hotel opened its doors, welcoming guests to a new standard of luxury hospitality.\", \"image\": \"https://images.unsplash.com/photo-1566073771259-6a8506099945?w=800&h=600&fit=crop\"}, {\"year\": \"2015\", \"title\": \"First Award\", \"description\": \"Received our first \'Best Luxury Hotel\' award, recognizing our commitment to excellence.\", \"image\": \"https://images.unsplash.com/photo-1571896349842-33c89424de2d?w=800&h=600&fit=crop\"}, {\"year\": \"2018\", \"title\": \"Major Renovation\", \"description\": \"Completed a comprehensive renovation, adding state-of-the-art facilities and expanding our capacity.\", \"image\": \"https://images.unsplash.com/photo-1590490360182-c33d57733427?w=800&h=600&fit=crop\"}, {\"year\": 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12:24:20',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,0,NULL,NULL,NULL,0,NULL,NULL,NULL,0,NULL,NULL,NULL,0),(2,'home','Luxury Hotel - Experience Unparalleled Elegance','Where timeless luxury meets modern sophistication','Discover a world of refined elegance and exceptional service','','','','','','','',NULL,NULL,NULL,NULL,NULL,NULL,NULL,'Welcome to Luxury','Experience the pinnacle of hospitality','https://images.unsplash.com/photo-1564501049412-61c2a3083791?w=1200',NULL,NULL,'[{\"icon\": \"Shield\", \"title\": \"Secure & Safe\", \"description\": \"24/7 security and state-of-the-art safety systems\"}, {\"icon\": \"Wifi\", \"title\": \"Free WiFi\", \"description\": \"High-speed internet access throughout the property\"}, {\"icon\": \"Coffee\", \"title\": \"Room Service\", \"description\": \"24/7 room service available for your convenience\"}, {\"icon\": \"Car\", \"title\": \"Parking\", \"description\": \"Complimentary valet parking for all 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\"Heart\", \"title\": \"Personalized Care\", \"description\": \"Tailored experiences crafted just for you\"}, {\"icon\": \"Gem\", \"title\": \"Luxury Design\", \"description\": \"Elegantly designed spaces with attention to every detail\"}]','Our Luxury Gallery','A glimpse into our world of elegance','[\"https://images.unsplash.com/photo-1566073771259-6a8506099945?w=800\", \"https://images.unsplash.com/photo-1571896349842-33c89424de2d?w=800\", \"https://images.unsplash.com/photo-1582719478250-c89cae4dc85b?w=800\", \"https://images.unsplash.com/photo-1564501049412-61c2a3083791?w=800\", \"https://images.unsplash.com/photo-1590490360182-c33d57733427?w=800\", \"https://images.unsplash.com/photo-1551882547-ff40c63fe5fa?w=800\"]','What Our Guests Say','Testimonials from our valued guests','[{\"name\": \"Sarah Johnson\", \"title\": \"Business Executive\", \"quote\": \"An absolutely stunning experience. The attention to detail and level of service exceeded all expectations.\", \"image\": \"https://images.unsplash.com/photo-1494790108377-be9c29b29330?w=200\"}, {\"name\": \"Michael Chen\", \"title\": \"Travel Enthusiast\", \"quote\": \"The epitome of luxury. Every moment was perfect, from check-in to check-out.\", \"image\": \"https://images.unsplash.com/photo-1507003211169-0a1dd7228f2d?w=200\"}, {\"name\": \"Emma Williams\", \"title\": \"Luxury Traveler\", \"quote\": \"This hotel redefines what luxury means. I will definitely return.\", \"image\": \"https://images.unsplash.com/photo-1438761681033-6461ffad8d80?w=200\"}]','Premium Amenities','Everything you need for a perfect stay','[{\"icon\": \"Wifi\", \"title\": \"High-Speed WiFi\", \"description\": \"Complimentary high-speed internet throughout the property\", \"image\": \"\"}, {\"icon\": \"Coffee\", \"title\": \"24/7 Room Service\", \"description\": \"Round-the-clock dining and beverage service\", \"image\": \"\"}, {\"icon\": \"Car\", \"title\": \"Valet Parking\", \"description\": \"Complimentary valet parking for all guests\", \"image\": \"\"}, {\"icon\": \"Plane\", \"title\": \"Airport Transfer\", \"description\": \"Luxury airport transfer service available\", \"image\": \"\"}]','Guest Reviews','Hear from our satisfied guests','[{\"name\": \"Robert Martinez\", \"role\": \"CEO, Tech Corp\", \"image\": \"https://images.unsplash.com/photo-1500648767791-00dcc994a43e?w=200\", \"rating\": 5, \"comment\": \"Exceptional service and attention to detail. The staff went above and beyond to make our stay memorable.\"}, {\"name\": \"Lisa Anderson\", \"role\": \"Travel Blogger\", \"image\": \"https://images.unsplash.com/photo-1487412720507-e7ab37603c6f?w=200\", \"rating\": 5, \"comment\": \"The most luxurious hotel experience I\'ve ever had. Every detail was perfect.\"}, {\"name\": \"David Thompson\", \"role\": \"Investment Banker\", \"image\": \"https://images.unsplash.com/photo-1472099645785-5658abf4ff4e?w=200\", \"rating\": 5, \"comment\": \"Outstanding facilities and impeccable service. Highly recommend for business travelers.\"}]','Photo Gallery','Explore our beautiful spaces','[\"https://images.unsplash.com/photo-1564501049412-61c2a3083791?w=800\", \"https://images.unsplash.com/photo-1590490360182-c33d57733427?w=800\", \"https://images.unsplash.com/photo-1551882547-ff40c63fe5fa?w=800\", \"https://images.unsplash.com/photo-1571896349842-33c89424de2d?w=800\", \"https://images.unsplash.com/photo-1582719478250-c89cae4dc85b?w=800\", \"https://images.unsplash.com/photo-1566073771259-6a8506099945?w=800\"]','About Our Luxury Hotel','A legacy of excellence','Discover a world of refined elegance and exceptional service. Our hotel combines timeless luxury with modern amenities to create an unforgettable experience. With over 50,000 satisfied guests and numerous awards, we continue to set the standard for luxury hospitality.','https://images.unsplash.com/photo-1582719478250-c89cae4dc85b?w=800','[{\"icon\": \"Users\", \"number\": \"50,000+\", \"label\": \"Happy Guests\"}, {\"icon\": \"Award\", \"number\": \"25+\", \"label\": \"Awards Won\"}, {\"icon\": \"Star\", \"number\": \"4.9\", \"label\": \"Average Rating\"}, {\"icon\": \"Globe\", \"number\": \"100+\", \"label\": \"Countries Served\"}]','Premium Services','Indulge in our world-class amenities','[{\"icon\": \"UtensilsCrossed\", \"title\": \"Fine Dining\", \"description\": \"Michelin-starred restaurants offering world-class cuisine\", \"image\": \"https://images.unsplash.com/photo-1517248135467-4c7edcad34c4?w=600\", \"slug\": \"fine-dining\", \"category\": \"Dining\", \"content\": \"<p>Experience culinary excellence at our Michelin-starred restaurants. Our world-renowned chefs craft exquisite dishes using the finest ingredients sourced from around the globe. From intimate dining experiences to grand celebrations, we offer a variety of settings to suit every occasion.</p><p>Our restaurants feature seasonal menus that showcase the best of local and international cuisine, paired with an extensive wine collection curated by our master sommelier.</p>\", \"sections\": [], \"meta_title\": \"Fine Dining Experience - Luxury Hotel\", \"meta_description\": \"Discover our Michelin-starred restaurants offering world-class cuisine in elegant settings.\", \"meta_keywords\": \"fine dining, michelin star, luxury restaurant, gourmet cuisine\"}, {\"icon\": \"Wine\", \"title\": \"Premium Bar\", \"description\": \"Extensive wine collection and craft cocktails in elegant settings\", \"image\": \"https://images.unsplash.com/photo-1514362545857-3bc16c4c7d1b?w=600\", \"slug\": \"premium-bar\", \"category\": \"Dining\", \"content\": \"<p>Unwind in sophistication at our premium bar, featuring an extensive collection of rare wines, vintage spirits, and expertly crafted cocktails. Our master mixologists create unique beverages tailored to your preferences.</p><p>The elegant ambiance, combined with live music on select evenings, creates the perfect setting for business meetings, romantic evenings, or casual gatherings with friends.</p>\", \"sections\": [], \"meta_title\": \"Premium Bar & Lounge - Luxury Hotel\", \"meta_description\": \"Enjoy an extensive wine collection and craft cocktails in our elegant bar and lounge.\", \"meta_keywords\": \"premium bar, wine collection, craft cocktails, luxury lounge\"}, {\"icon\": \"Dumbbell\", \"title\": \"Spa & Wellness\", \"description\": \"Rejuvenating spa treatments and state-of-the-art fitness center\", \"image\": \"https://images.unsplash.com/photo-1544161515-4ab6ce6db874?w=600\", \"slug\": \"spa-wellness\", \"category\": \"Wellness\", \"content\": \"<p>Escape to tranquility at our world-class spa and wellness center. Indulge in a range of rejuvenating treatments designed to restore balance and vitality. Our expert therapists use premium products and ancient techniques to provide an unparalleled wellness experience.</p><p>Our state-of-the-art fitness center is equipped with the latest equipment and offers personal training sessions, yoga classes, and wellness programs tailored to your needs.</p>\", \"sections\": [], \"meta_title\": \"Spa & Wellness Center - Luxury Hotel\", \"meta_description\": \"Rejuvenate with our spa treatments and state-of-the-art fitness facilities.\", \"meta_keywords\": \"spa, wellness, fitness center, massage, luxury spa\"}, {\"icon\": \"Car\", \"title\": \"Concierge Services\", \"description\": \"Personalized assistance for all your travel and entertainment needs\", \"image\": \"https://images.unsplash.com/photo-1558618666-fcd25c85cd64?w=600\", \"slug\": \"concierge-services\", \"category\": \"Services\", \"content\": \"<p>Our dedicated concierge team is available 24/7 to ensure your stay is nothing short of extraordinary. From restaurant reservations and event tickets to private tours and transportation arrangements, we handle every detail with precision and care.</p><p>Whether you need assistance with business arrangements, special celebrations, or unique local experiences, our concierge team has the expertise and connections to make it happen.</p>\", \"sections\": [], \"meta_title\": \"Concierge Services - Luxury Hotel\", \"meta_description\": \"Personalized assistance for all your travel and entertainment needs, available 24/7.\", \"meta_keywords\": \"concierge, personal assistant, travel services, luxury service\"}]','Exclusive Experiences','Create unforgettable memories','[{\"icon\": \"Sunset\", \"title\": \"Sunset Rooftop\", \"description\": \"Breathtaking views and exclusive rooftop experiences\", \"image\": \"https://images.unsplash.com/photo-1514933651103-005eec06c04b?w=600\"}, {\"icon\": \"Ship\", \"title\": \"Yacht Excursions\", \"description\": \"Private yacht charters for unforgettable sea adventures\", \"image\": \"https://images.unsplash.com/photo-1544551763-46a013bb70d5?w=600\"}, {\"icon\": \"Music\", \"title\": \"Live Entertainment\", \"description\": \"World-class performances and exclusive events\", \"image\": \"https://images.unsplash.com/photo-1470229722913-7c0e2dbbafd3?w=600\"}, {\"icon\": \"Palette\", \"title\": \"Art & Culture\", \"description\": \"Curated art collections and cultural experiences\", \"image\": \"https://images.unsplash.com/photo-1578301978018-3005759f48f7?w=600\"}]','Awards & Recognition','Recognized for excellence worldwide','[{\"icon\": \"Trophy\", \"title\": \"Best Luxury Hotel 2024\", \"description\": \"Awarded by International Luxury Travel Association\", \"image\": \"https://images.unsplash.com/photo-1579783902614-a3fb3927b6a5?w=400\", \"year\": \"2024\"}, {\"icon\": \"Star\", \"title\": \"5-Star Excellence\", \"description\": \"Consistently rated 5 stars by leading travel publications\", \"image\": \"https://images.unsplash.com/photo-1606761568499-6d2451b23c66?w=400\", \"year\": \"2023\"}, {\"icon\": \"Award\", \"title\": \"Sustainable Luxury\", \"description\": \"Recognized for environmental responsibility and sustainability\", \"image\": \"https://images.unsplash.com/photo-1473341304170-971dccb5ac1e?w=400\", \"year\": \"2024\"}]','Ready to Experience Luxury?','Book your stay today and discover the difference','Book Now','/rooms','https://images.unsplash.com/photo-1566073771259-6a8506099945?w=1200','Our Partners','Trusted by leading brands','[{\"name\": \"Luxury Travel Group\", \"logo\": \"https://images.unsplash.com/photo-1599305445671-ac291c95aaa9?w=200\", \"link\": \"#\"}, {\"name\": \"Premium Airlines\", \"logo\": \"https://images.unsplash.com/photo-1436491865332-7a61a109cc05?w=200\", \"link\": \"#\"}, {\"name\": \"Exclusive Events\", \"logo\": \"https://images.unsplash.com/photo-1511578314322-379afb476865?w=200\", \"link\": \"#\"}, {\"name\": \"Fine Dining Network\", \"logo\": \"https://images.unsplash.com/photo-1555396273-367ea4eb4db5?w=200\", \"link\": \"#\"}]',1,'2025-11-21 12:24:21','2025-12-05 13:01:12','https://videos.unsplash.com/video-1564501049412-61c2a3083791','https://images.unsplash.com/photo-1564501049412-61c2a3083791?w=1200','Why Choose Us','Discover what makes us the perfect choice for your stay','Our Achievements','Numbers that speak for themselves','Luxurious Rooms & Suites','Experience comfort and elegance in every room','View All Rooms','/rooms',1,'Explore All Services','/services',4,'{\"features\": true, \"luxury\": true, \"gallery\": true, \"testimonials\": true, \"stats\": true, \"amenities\": true, \"about_preview\": true, \"services\": true, \"experiences\": true, \"awards\": true, \"cta\": true, \"partners\": true, \"rooms\": true, \"newsletter\": true, \"trust_badges\": true, \"promotions\": true, \"blog\": true}','Stay Connected','Subscribe to our newsletter for exclusive offers and updates','Enter your email address','Subscribe',1,'Trusted & Recognized','Awards and certifications that validate our commitment to excellence','[{\"name\": \"5-Star Rating\", \"logo\": \"https://images.unsplash.com/photo-1579783902614-a3fb3927b6a5?w=200\", \"description\": \"Awarded 5 stars by leading travel organizations\", \"link\": \"#\"}, {\"name\": \"TripAdvisor Excellence\", \"logo\": \"https://images.unsplash.com/photo-1606761568499-6d2451b23c66?w=200\", \"description\": \"Certificate of Excellence winner\", \"link\": \"#\"}, {\"name\": \"Green Certified\", \"logo\": \"https://images.unsplash.com/photo-1473341304170-971dccb5ac1e?w=200\", \"description\": \"Eco-friendly and sustainable practices\", \"link\": \"#\"}, {\"name\": \"Luxury Collection\", \"logo\": \"https://images.unsplash.com/photo-1599305445671-ac291c95aaa9?w=200\", \"description\": \"Member of the world\'s finest luxury hotels\", \"link\": \"#\"}]',1,'Special Offers','Exclusive deals and packages designed just for you','[{\"title\": \"Summer Special\", \"description\": \"Enjoy 25% off on all room bookings this summer. Limited time offer!\", \"image\": \"https://images.unsplash.com/photo-1564501049412-61c2a3083791?w=600\", \"discount\": \"25% OFF\", \"valid_until\": \"2024-08-31\", \"link\": \"/rooms\", \"button_text\": \"Book Now\"}, {\"title\": \"Weekend Getaway\", \"description\": \"Perfect weekend escape with complimentary breakfast and spa access\", \"image\": \"https://images.unsplash.com/photo-1571896349842-33c89424de2d?w=600\", \"discount\": \"30% OFF\", \"valid_until\": \"2024-12-31\", \"link\": \"/rooms\", \"button_text\": \"Learn More\"}, {\"title\": \"Honeymoon Package\", \"description\": \"Romantic getaway with champagne, flowers, and special amenities\", \"image\": \"https://images.unsplash.com/photo-1582719478250-c89cae4dc85b?w=600\", \"discount\": \"Special Rate\", \"valid_until\": \"2024-12-31\", \"link\": \"/rooms\", \"button_text\": \"Book Package\"}]',1,'Latest News & Updates','Stay informed about our latest news, events, and travel tips',3,1),(3,'footer','Luxury Hotel','Experience Unparalleled Elegance','Your gateway to luxury hospitality and exceptional service',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'{\"phone\": \"+1 (555) 123-4567\", \"email\": \"info@luxuryhotel.com\", \"address\": \"123 Luxury Avenue, Premium District, City 12345\"}',NULL,'{\"facebook\": \"https://facebook.com/luxuryhotel\", \"twitter\": \"https://twitter.com/luxuryhotel\", \"instagram\": \"https://instagram.com/luxuryhotel\", \"linkedin\": \"https://linkedin.com/company/luxuryhotel\", \"youtube\": \"https://youtube.com/luxuryhotel\"}','{\"quick_links\": [{\"label\": \"Home\", \"url\": \"/\"}, {\"label\": \"Rooms & Suites\", \"url\": \"/rooms\"}, {\"label\": \"About Us\", \"url\": \"/about\"}, {\"label\": \"Contact\", \"url\": \"/contact\"}, {\"label\": \"Gallery\", \"url\": \"/gallery\"}], \"support_links\": [{\"label\": \"FAQ\", \"url\": \"/faq\"}, {\"label\": \"Privacy Policy\", \"url\": \"/privacy\"}, {\"label\": \"Terms of Service\", \"url\": \"/terms\"}, {\"label\": \"Cancellation Policy\", \"url\": \"/cancellation\"}, {\"label\": \"Accessibility\", \"url\": \"/accessibility\"}]}','[{\"text\": \"5-Star Rated\", \"icon\": \"Star\"}, {\"text\": \"Award Winning\", \"icon\": \"Award\"}, {\"text\": \"Eco Certified\", \"icon\": \"Leaf\"}, {\"text\": \"Luxury Collection\", \"icon\": \"Crown\"}]','© {YEAR} Luxury Hotel. All rights reserved.',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2025-11-21 12:24:21','2025-11-21 12:24:21',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,0,NULL,NULL,NULL,0,NULL,NULL,NULL,0,NULL,NULL,NULL,0),(4,'privacy','Privacy Policy','Your privacy is important to us','Learn how we collect, use, and protect your personal information.','\n      <h2>Introduction</h2>\n      <p>At our hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.</p>\n      \n      <h2>Information We Collect</h2>\n      <p>We collect information that you provide directly to us, including:</p>\n      <ul>\n        <li>Personal identification information (name, email address, phone number)</li>\n        <li>Payment information (credit card details, billing address)</li>\n        <li>Booking and reservation details</li>\n        <li>Preferences and special requests</li>\n      </ul>\n      \n      <h2>How We Use Your Information</h2>\n      <p>We use the information we collect to:</p>\n      <ul>\n        <li>Process and manage your bookings and reservations</li>\n        <li>Communicate with you about your bookings and our services</li>\n        <li>Improve our services and customer experience</li>\n        <li>Send you promotional materials (with your consent)</li>\n        <li>Comply with legal obligations</li>\n      </ul>\n      \n      <h2>Data Security</h2>\n      <p>We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.</p>\n      \n      <h2>Your Rights</h2>\n      <p>You have the right to:</p>\n      <ul>\n        <li>Access your personal information</li>\n        <li>Correct inaccurate information</li>\n        <li>Request deletion of your information</li>\n        <li>Object to processing of your information</li>\n        <li>Data portability</li>\n      </ul>\n      \n      <h2>Contact Us</h2>\n      <p>If you have any questions about this Privacy Policy, please contact us at privacy@hotel.com.</p>\n      \n      <p><strong>Last updated:</strong> November 21, 2025</p>\n    ','Privacy Policy - Luxury Hotel | Data Protection & Privacy','Read our privacy policy to understand how we collect, use, and protect your personal information when you use our hotel booking services.',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2025-11-21 12:24:23','2025-11-21 12:24:23',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,0,NULL,NULL,NULL,0,NULL,NULL,NULL,0,NULL,NULL,NULL,0),(5,'terms','Terms & Conditions','Please read these terms carefully','Terms and conditions governing your use of our hotel booking services.','\n      <h2>Agreement to Terms</h2>\n      <p>By accessing and using our hotel\'s website and services, you accept and agree to be bound by the terms and provision of this agreement.</p>\n      \n      <h2>Booking Terms</h2>\n      <p>When making a reservation with us, you agree to:</p>\n      <ul>\n        <li>Provide accurate and complete information</li>\n        <li>Be responsible for all charges incurred during your stay</li>\n        <li>Comply with hotel policies and regulations</li>\n        <li>Respect other guests and hotel property</li>\n      </ul>\n      \n      <h2>Payment Terms</h2>\n      <p>Payment terms include:</p>\n      <ul>\n        <li>A 20% deposit is required to secure your booking</li>\n        <li>The remaining balance is due on arrival at the hotel</li>\n        <li>All prices are subject to applicable taxes and fees</li>\n        <li>Payment methods accepted: credit cards, debit cards, and cash</li>\n      </ul>\n      \n      <h2>Cancellation Policy</h2>\n      <p>Our cancellation policy is as follows:</p>\n      <ul>\n        <li>Cancellations made 48 hours or more before check-in: Full refund of deposit</li>\n        <li>Cancellations made less than 48 hours before check-in: Deposit is non-refundable</li>\n        <li>No-shows: Full booking amount is charged</li>\n      </ul>\n      \n      <h2>Check-in and Check-out</h2>\n      <p>Standard check-in time is 3:00 PM and check-out time is 11:00 AM. Early check-in and late check-out may be available upon request and subject to availability.</p>\n      \n      <h2>Guest Responsibilities</h2>\n      <p>Guests are responsible for:</p>\n      <ul>\n        <li>Any damage to hotel property</li>\n        <li>Compliance with all hotel rules and regulations</li>\n        <li>Respecting quiet hours and other guests</li>\n        <li>Proper use of hotel facilities</li>\n      </ul>\n      \n      <h2>Limitation of Liability</h2>\n      <p>The hotel shall not be liable for any loss, damage, or injury to persons or property during your stay, except where such loss, damage, or injury is caused by our negligence.</p>\n      \n      <h2>Modifications to Terms</h2>\n      <p>We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.</p>\n      \n      <h2>Contact Information</h2>\n      <p>For questions about these terms, please contact us at legal@hotel.com.</p>\n      \n      <p><strong>Last updated:</strong> November 21, 2025</p>\n    ','Terms & Conditions - Luxury Hotel | Booking Terms & Policies','Read our terms and conditions to understand the rules and policies governing your bookings and stay at our luxury hotel.',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2025-11-21 12:24:23','2025-11-21 12:24:23',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,0,NULL,NULL,NULL,0,NULL,NULL,NULL,0,NULL,NULL,NULL,0),(6,'refunds','Refunds Policy','Our commitment to fair refunds','Learn about our refund policies and procedures for bookings and cancellations.','\n      <h2>Refund Policy Overview</h2>\n      <p>At our hotel, we understand that plans can change. This policy outlines our refund procedures and timelines for various scenarios.</p>\n      \n      <h2>Booking Cancellations</h2>\n      <p>Refunds for cancelled bookings are processed as follows:</p>\n      <ul>\n        <li><strong>More than 48 hours before check-in:</strong> Full refund of the 20% deposit</li>\n        <li><strong>48 hours or less before check-in:</strong> Deposit is non-refundable</li>\n        <li><strong>No-show:</strong> No refund will be issued</li>\n      </ul>\n      \n      <h2>Early Check-out</h2>\n      <p>If you check out earlier than your reserved departure date:</p>\n      <ul>\n        <li>You will be charged for the nights you stayed</li>\n        <li>The remaining 80% balance for unused nights will be refunded</li>\n        <li>Refunds are processed within 5-7 business days</li>\n      </ul>\n      \n      <h2>Service Issues</h2>\n      <p>If you experience service issues during your stay:</p>\n      <ul>\n        <li>Please report the issue immediately to our front desk</li>\n        <li>We will make every effort to resolve the issue promptly</li>\n        <li>If the issue cannot be resolved, partial or full refunds may be considered on a case-by-case basis</li>\n      </ul>\n      \n      <h2>Refund Processing Time</h2>\n      <p>Refunds are typically processed within:</p>\n      <ul>\n        <li><strong>Credit/Debit Cards:</strong> 5-7 business days</li>\n        <li><strong>Bank Transfers:</strong> 7-10 business days</li>\n        <li><strong>Cash Payments:</strong> Refunds will be processed via bank transfer</li>\n      </ul>\n      \n      <h2>Refund Method</h2>\n      <p>Refunds will be issued to the original payment method used for the booking. If the original payment method is no longer available, please contact us to arrange an alternative refund method.</p>\n      \n      <h2>Non-Refundable Bookings</h2>\n      <p>Some special offers or promotional rates may be non-refundable. This will be clearly stated at the time of booking.</p>\n      \n      <h2>Force Majeure</h2>\n      <p>In cases of force majeure (natural disasters, pandemics, government restrictions, etc.), we will work with you to reschedule your booking or provide appropriate refunds based on the circumstances.</p>\n      \n      <h2>Dispute Resolution</h2>\n      <p>If you have concerns about a refund decision, please contact our customer service team. We are committed to resolving all disputes fairly and promptly.</p>\n      \n      <h2>Contact Us</h2>\n      <p>For refund inquiries, please contact us at refunds@hotel.com or call our customer service line.</p>\n      \n      <p><strong>Last updated:</strong> November 21, 2025</p>\n    ','Refunds Policy - Luxury Hotel | Cancellation & Refund Terms','Understand our refund policy, including cancellation terms, processing times, and how to request refunds for your hotel bookings.',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2025-11-21 12:24:23','2025-11-21 12:24:23',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,0,NULL,NULL,NULL,0,NULL,NULL,NULL,0,NULL,NULL,NULL,0),(7,'cancellation','Cancellation Policy','Flexible cancellation options for your peace of mind','Learn about our cancellation policy, fees, and refund procedures.','\n      <h2>Cancellation Policy Overview</h2>\n      <p>We understand that plans can change. This policy outlines our cancellation procedures and fees.</p>\n      \n      <h2>Standard Cancellation Terms</h2>\n      <p>For standard bookings, the following cancellation terms apply:</p>\n      <ul>\n        <li><strong>More than 48 hours before check-in:</strong> Full refund of the 20% deposit</li>\n        <li><strong>48 hours or less before check-in:</strong> Deposit is non-refundable</li>\n        <li><strong>No-show:</strong> No refund will be issued</li>\n      </ul>\n      \n      <h2>Special Rate Bookings</h2>\n      <p>Some special rates or promotional offers may have different cancellation terms. Please review your booking confirmation for specific details.</p>\n      \n      <h2>How to Cancel</h2>\n      <p>To cancel your booking:</p>\n      <ul>\n        <li>Log into your account and visit \"My Bookings\"</li>\n        <li>Select the booking you wish to cancel</li>\n        <li>Click \"Cancel Booking\" and confirm</li>\n        <li>Or contact us directly via phone or email</li>\n      </ul>\n      \n      <h2>Refund Processing</h2>\n      <p>Refunds will be processed to the original payment method within 5-10 business days after cancellation confirmation.</p>\n      \n      <p><strong>Last updated:</strong> November 21, 2025</p>\n    ','Cancellation Policy - Luxury Hotel | Booking Cancellation Terms','Review our cancellation policy to understand cancellation fees, refund procedures, and terms for modifying or canceling your hotel booking.',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2025-11-21 12:24:23','2025-11-21 12:24:23',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,0,NULL,NULL,NULL,0,NULL,NULL,NULL,0,NULL,NULL,NULL,0),(8,'accessibility','Accessibility','Committed to providing an inclusive experience for all guests','Learn about our accessibility features and accommodations.','\n      <h2>Our Commitment to Accessibility</h2>\n      <p>We are committed to ensuring that our hotel and website are accessible to all guests, regardless of ability. 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Our website includes:</p>\n      <ul>\n        <li>Keyboard navigation support</li>\n        <li>Screen reader compatibility</li>\n        <li>Alt text for images</li>\n        <li>High contrast options</li>\n        <li>Resizable text</li>\n      </ul>\n      \n      <h2>Requesting Accommodations</h2>\n      <p>If you require specific accommodations during your stay, please contact us at least 48 hours before your arrival. We will do our best to accommodate your needs.</p>\n      \n      <h2>Feedback</h2>\n      <p>We welcome feedback on how we can improve accessibility. 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Additional fees may apply.</p>\n      \n      <h2>Payment & Cancellation</h2>\n      <h3>What payment methods do you accept?</h3>\n      <p>We accept major credit cards, debit cards, and bank transfers. Payment can be made online or at the hotel.</p>\n      \n      <h3>What is your cancellation policy?</h3>\n      <p>For cancellations made more than 48 hours before check-in, the deposit is fully refundable. Cancellations made 48 hours or less before check-in are non-refundable. Please see our Cancellation Policy page for full details.</p>\n      \n      <h2>Hotel Services & Amenities</h2>\n      <h3>What amenities are included?</h3>\n      <p>Our hotel offers complimentary Wi-Fi, parking, fitness center access, and more. Please check the room details for specific amenities.</p>\n      \n      <h3>Do you have parking available?</h3>\n      <p>Yes, we offer complimentary parking for all guests. 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\\\"https://images.unsplash.com/photo-1578683010236-d716f9a3f461?w=1200&h=800&fit=crop\\\"]\"','\"[\\\"Espresso Machine\\\", \\\"High-Speed Internet\\\", \\\"Hair Dryer\\\", \\\"Safe\\\", \\\"City View\\\", \\\"Sound System\\\", \\\"Air Conditioning\\\", \\\"Private Balcony\\\"]\"','Spacious garden view accommodation featuring premium furnishings and world-class comfort.','2025-11-21 12:24:00','2025-12-03 20:59:56'),(3,2,'103',1,'available',231.16,0,2,'43 sqm','Garden View','\"[\\\"https://images.unsplash.com/photo-1582719478250-c89cae4dc85b?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1582719508461-905c673771fd?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1611892440504-42a792e24d32?w=1200&h=800&fit=crop\\\"]\"','\"[\\\"Turndown Service\\\", \\\"Room Service\\\", \\\"Ocean View\\\", \\\"Refrigerator\\\", \\\"Blackout Curtains\\\", \\\"USB Charging Ports\\\", \\\"24/7 Concierge\\\", \\\"Bluetooth Speaker\\\"]\"','Spacious garden view accommodation featuring premium furnishings and world-class comfort.','2025-11-21 12:24:00','2025-11-21 12:24:00'),(4,2,'104',1,'maintenance',227.04,0,2,'38 sqm','Garden View','\"[\\\"https://images.unsplash.com/photo-1631049307264-da0ec9d70304?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1582719508461-905c673771fd?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1618773928121-c32242e63f39?w=1200&h=800&fit=crop\\\"]\"','\"[\\\"Slippers\\\", \\\"Bluetooth Speaker\\\", \\\"Minibar\\\", \\\"Climate Control\\\", \\\"24/7 Concierge\\\", \\\"Ocean View\\\", \\\"Hair Dryer\\\", \\\"Iron & Ironing Board\\\"]\"','Luxurious garden view room with sophisticated decor and exceptional attention to detail.','2025-11-21 12:24:00','2025-12-03 22:16:20'),(5,2,'105',1,'available',230.69,0,2,'39 sqm','Garden View','\"[\\\"https://images.unsplash.com/photo-1631049307264-da0ec9d70304?w=1200&h=800&fit=crop\\\", 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furnishings and world-class comfort.','2025-11-21 12:24:00','2025-11-21 12:24:00'),(15,2,'215',2,'occupied',244.46,0,2,'42 sqm','Garden View','\"[\\\"https://images.unsplash.com/photo-1618773928121-c32242e63f39?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1618773928121-c32242e63f39?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1582719478250-c89cae4dc85b?w=1200&h=800&fit=crop\\\"]\"','\"[\\\"Blackout Curtains\\\", \\\"Free WiFi\\\", \\\"24/7 Concierge\\\", \\\"Room Service\\\", \\\"Minibar\\\", \\\"Climate Control\\\", \\\"Work Desk\\\", \\\"Air Conditioning\\\"]\"','Opulent garden view accommodation with bespoke interiors and premium amenities.','2025-11-21 12:24:00','2025-11-21 12:24:00'),(16,2,'216',2,'available',218.33,0,2,'41 sqm','Garden View','\"[\\\"https://images.unsplash.com/photo-1611892440504-42a792e24d32?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1631049307264-da0ec9d70304?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1571003123894-1f0594d2b5d9?w=1200&h=800&fit=crop\\\"]\"','\"[\\\"Turndown Service\\\", \\\"Work Desk\\\", \\\"Free WiFi\\\", \\\"USB Charging Ports\\\", \\\"Smart TV\\\", \\\"Bluetooth Speaker\\\", \\\"Espresso Machine\\\", \\\"Minibar\\\"]\"','Opulent garden view accommodation with bespoke interiors and premium amenities.','2025-11-21 12:24:00','2025-11-21 12:24:00'),(18,2,'318',3,'available',223.39,0,2,'37 sqm','Garden View','[\"/uploads/rooms/room-1927d31c-ab99-4263-b6a9-a5830812972b.webp\"]','\"[\\\"Climate Control\\\", \\\"Espresso Machine\\\", \\\"USB Charging Ports\\\", \\\"High-Speed Internet\\\", \\\"Bluetooth Speaker\\\", \\\"Minibar\\\", \\\"Ergonomic Chair\\\", \\\"Bathrobes\\\"]\"','Luxurious garden view room with sophisticated decor and exceptional attention to detail.','2025-11-21 12:24:00','2025-12-03 21:36:11'),(19,2,'319',3,'available',231.01,0,1,'35 sqm','Garden 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\\\"Netflix\\\", \\\"24/7 Concierge\\\", \\\"Ergonomic Chair\\\", \\\"Hair Dryer\\\", \\\"Minibar\\\", \\\"Refrigerator\\\"]\"','Elegantly designed garden view room with modern luxury amenities and breathtaking views.','2025-11-21 12:24:00','2025-11-21 12:24:00'),(21,1,'321',3,'available',174.76,0,2,'36 sqm','Garden View','\"[\\\"https://images.unsplash.com/photo-1582719508461-905c673771fd?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1566073771259-6a8506099945?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1578683010236-d716f9a3f461?w=1200&h=800&fit=crop\\\"]\"','\"[\\\"Climate Control\\\", \\\"Bathrobes\\\", \\\"Work Desk\\\", \\\"Bluetooth Speaker\\\", \\\"City View\\\", \\\"Pillow Menu\\\", \\\"Refrigerator\\\", \\\"24/7 Concierge\\\"]\"','Exquisite garden view suite offering unparalleled elegance and personalized service.','2025-11-21 12:24:00','2025-12-03 20:37:35'),(22,1,'322',3,'available',179.24,0,2,'38 sqm','Garden 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12:24:00'),(25,1,'125',1,'available',174.10,0,2,'50 sqm','City View','\"[\\\"https://images.unsplash.com/photo-1595576508898-0ad5c879a061?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1618773928121-c32242e63f39?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1590490360182-c33d57733427?w=1200&h=800&fit=crop\\\"]\"','\"[\\\"Netflix\\\", \\\"Blackout Curtains\\\", \\\"Pillow Menu\\\", \\\"Climate Control\\\", \\\"Iron & Ironing Board\\\", \\\"Safe\\\", \\\"24/7 Concierge\\\", \\\"Refrigerator\\\", \\\"Hair Dryer\\\"]\"','Elegantly designed city view room with modern luxury amenities and breathtaking views.','2025-11-21 12:24:00','2025-11-21 12:24:00'),(26,1,'126',1,'occupied',180.54,0,3,'49 sqm','City View','\"[\\\"https://images.unsplash.com/photo-1566665797739-1674de7a421a?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1582719508461-905c673771fd?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1582719478250-c89cae4dc85b?w=1200&h=800&fit=crop\\\"]\"','\"[\\\"Sound System\\\", \\\"Free WiFi\\\", \\\"High-Speed Internet\\\", \\\"Air Conditioning\\\", \\\"Safe\\\", \\\"Private Balcony\\\", \\\"Iron & Ironing Board\\\", \\\"USB Charging Ports\\\", \\\"Refrigerator\\\"]\"','Opulent city view accommodation with bespoke interiors and premium amenities.','2025-11-21 12:24:00','2025-11-21 12:24:00'),(27,1,'127',1,'occupied',168.97,0,2,'43 sqm','City View','\"[\\\"https://images.unsplash.com/photo-1595576508898-0ad5c879a061?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1582719478250-c89cae4dc85b?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1618773928121-c32242e63f39?w=1200&h=800&fit=crop\\\"]\"','\"[\\\"Climate Control\\\", \\\"Bathrobes\\\", \\\"Ergonomic Chair\\\", \\\"Refrigerator\\\", \\\"Pillow Menu\\\", \\\"Ocean View\\\", \\\"Hair Dryer\\\", \\\"Smart TV\\\", \\\"Private Balcony\\\"]\"','Opulent city view accommodation with bespoke interiors and premium amenities.','2025-11-21 12:24:00','2025-12-02 23:22:46'),(28,1,'128',1,'available',176.83,0,2,'49 sqm','City View','\"[\\\"https://images.unsplash.com/photo-1595576508898-0ad5c879a061?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1631049307264-da0ec9d70304?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1578683010236-d716f9a3f461?w=1200&h=800&fit=crop\\\"]\"','\"[\\\"Ergonomic Chair\\\", \\\"Bathrobes\\\", \\\"Work Desk\\\", \\\"Sound System\\\", \\\"24/7 Concierge\\\", \\\"High-Speed Internet\\\", \\\"Iron & Ironing Board\\\", \\\"USB Charging Ports\\\", \\\"Netflix\\\"]\"','Luxurious city view room with sophisticated decor and exceptional attention to detail.','2025-11-21 12:24:00','2025-11-21 12:24:00'),(29,1,'129',1,'available',177.06,0,2,'47 sqm','City View','\"[\\\"https://images.unsplash.com/photo-1571003123894-1f0594d2b5d9?w=1200&h=800&fit=crop\\\", 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23:22:46'),(35,1,'235',2,'occupied',171.40,0,2,'46 sqm','City View','\"[\\\"https://images.unsplash.com/photo-1582719478250-c89cae4dc85b?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1582719508461-905c673771fd?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1590490360182-c33d57733427?w=1200&h=800&fit=crop\\\"]\"','\"[\\\"Slippers\\\", \\\"Ocean View\\\", \\\"Netflix\\\", \\\"Ergonomic Chair\\\", \\\"Coffee Maker\\\", \\\"Free WiFi\\\", \\\"Work Desk\\\", \\\"Air Conditioning\\\", \\\"Refrigerator\\\"]\"','Spacious city view accommodation featuring premium furnishings and world-class comfort.','2025-11-21 12:24:00','2025-11-21 12:24:00'),(36,1,'236',2,'available',178.56,0,2,'44 sqm','City View','\"[\\\"https://images.unsplash.com/photo-1618221195710-dd6b41faaea8?w=1200&h=800&fit=crop\\\", \\\"https://images.unsplash.com/photo-1590490360182-c33d57733427?w=1200&h=800&fit=crop\\\", 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INSERT INTO `services` VALUES (24,'Luxury Spa & Wellness Retreat','Indulge in our world-class spa treatments designed to restore balance and vitality. Experience ultimate relaxation with our expert therapists.',250.00,'Wellness',1,'2025-12-04 21:46:55','2025-12-04 21:46:55','luxury-spa-wellness-retreat','https://images.unsplash.com/photo-1544161515-4ab6ce6db874?w=1200&h=800&fit=crop','<div class=\"service-detail-content\">\n                <h2>Experience Ultimate Relaxation</h2>\n                <p>Our Luxury Spa & Wellness Retreat offers an unparalleled journey of rejuvenation and tranquility. Nestled in a serene environment, our spa combines ancient healing traditions with modern wellness techniques to create a transformative experience.</p>\n                \n                <h3>What\'s Included</h3>\n                <ul>\n                    <li>90-minute signature massage therapy</li>\n                    <li>Access to steam room and sauna</li>\n                    <li>Complimentary herbal tea and refreshments</li>\n                    <li>Premium aromatherapy oils and products</li>\n                    <li>Relaxation lounge access</li>\n                </ul>\n                \n                <h3>Our Signature Treatments</h3>\n                <p>Choose from our curated selection of treatments including Swedish massage, deep tissue therapy, hot stone massage, and aromatherapy sessions. Each treatment is customized to your specific needs and preferences.</p>\n                \n                <h3>Expert Therapists</h3>\n                <p>Our team of certified therapists brings years of experience and a deep understanding of holistic wellness. They are trained in various massage techniques and wellness practices to ensure you receive the highest quality care.</p>\n            </div>','[{\"type\": \"hero\", \"title\": \"Transform Your Wellbeing\", \"content\": \"Discover a sanctuary of peace and rejuvenation where every detail is designed to restore your mind, body, and spirit.\", \"image\": \"https://images.unsplash.com/photo-1544161515-4ab6ce6db874?w=1200&h=600&fit=crop\"}, {\"type\": \"features\", \"title\": \"Why Choose Our Spa\", \"features\": [{\"title\": \"Expert Therapists\", \"description\": \"Certified professionals with years of experience\", \"icon\": \"User\"}, {\"title\": \"Premium Products\", \"description\": \"Luxury skincare and aromatherapy products\", \"icon\": \"Sparkles\"}, {\"title\": \"Customized Treatments\", \"description\": \"Personalized sessions tailored to your needs\", \"icon\": \"Heart\"}, {\"title\": \"Serene Environment\", \"description\": \"Peaceful setting designed for relaxation\", \"icon\": \"Leaf\"}]}, {\"type\": \"quote\", \"quote\": \"The most luxurious spa experience I\'ve ever had. Truly transformative.\", \"author\": \"Sarah M., Guest\"}]','Luxury Spa & Wellness Retreat - Premium Hotel Services','Experience ultimate relaxation with our world-class spa treatments. Expert therapists, premium products, and a serene environment await you.','luxury spa, wellness retreat, massage therapy, hotel spa, relaxation, aromatherapy, wellness services'),(25,'Fine Dining Experience','Savor culinary excellence at our Michelin-starred restaurants. World-renowned chefs craft exquisite dishes using the finest ingredients.',150.00,'Dining',1,'2025-12-04 21:46:55','2025-12-04 21:46:55','fine-dining-experience','https://images.unsplash.com/photo-1414235077428-338989a2e8c0?w=1200&h=800&fit=crop','<div class=\"service-detail-content\">\n                <h2>Culinary Excellence Awaits</h2>\n                <p>Embark on a gastronomic journey at our award-winning restaurants, where culinary artistry meets exceptional service. Our Michelin-starred chefs create masterpieces that celebrate both local traditions and international flavors.</p>\n                \n                <h3>Our Restaurants</h3>\n                <ul>\n                    <li><strong>The Grand Ballroom:</strong> Elegant fine dining with seasonal tasting menus</li>\n                    <li><strong>Sky Terrace:</strong> Rooftop dining with panoramic city views</li>\n                    <li><strong>Chef\'s Table:</strong> Intimate 8-seat private dining experience</li>\n                    <li><strong>Wine Cellar:</strong> Exclusive wine pairing dinners</li>\n                </ul>\n                \n                <h3>What\'s Included</h3>\n                <ul>\n                    <li>Multi-course tasting menu</li>\n                    <li>Wine pairing recommendations</li>\n                    <li>Complimentary amuse-bouche</li>\n                    <li>Professional sommelier service</li>\n                    <li>Personalized menu customization</li>\n                </ul>\n                \n                <h3>Reservation Information</h3>\n                <p>Reservations are recommended and can be made through our concierge or directly at the restaurant. Special dietary requirements and preferences are accommodated with advance notice.</p>\n            </div>','[{\"type\": \"hero\", \"title\": \"A Culinary Journey Like No Other\", \"content\": \"Where every dish tells a story and every meal becomes a memory.\", \"image\": \"https://images.unsplash.com/photo-1414235077428-338989a2e8c0?w=1200&h=600&fit=crop\"}, {\"type\": \"gallery\", \"title\": \"Our Culinary Creations\", \"images\": [\"https://images.unsplash.com/photo-1414235077428-338989a2e8c0?w=800\", \"https://images.unsplash.com/photo-1556911220-bff31c812dba?w=800\", \"https://images.unsplash.com/photo-1517248135467-4c7edcad34c4?w=800\"]}, {\"type\": \"quote\", \"quote\": \"An extraordinary dining experience that exceeded all expectations. The attention to detail is remarkable.\", \"author\": \"Michael R., Food Critic\"}]','Fine Dining Experience - Michelin-Starred Restaurant','Savor culinary excellence at our Michelin-starred restaurants. World-renowned chefs, exquisite dishes, and exceptional service.','fine dining, michelin star, luxury restaurant, gourmet cuisine, fine dining hotel'),(26,'24/7 Premium Room Service','Enjoy the convenience of round-the-clock in-room dining with our extensive menu featuring international cuisine and premium beverages.',35.00,'Dining',1,'2025-12-04 21:46:55','2025-12-04 21:46:55','premium-room-service','https://images.unsplash.com/photo-1556911220-bff31c812dba?w=1200&h=800&fit=crop','<div class=\"service-detail-content\">\n                <h2>Dining at Your Convenience</h2>\n                <p>Experience the ultimate in-room dining service available 24 hours a day. From breakfast in bed to late-night snacks, our extensive menu caters to every craving with the highest standards of quality and presentation.</p>\n                \n                <h3>Menu Highlights</h3>\n                <ul>\n                    <li><strong>Breakfast:</strong> Continental, American, and healthy options</li>\n                    <li><strong>Lunch & Dinner:</strong> International cuisine, local specialties, and chef\'s recommendations</li>\n                    <li><strong>Desserts:</strong> Artisanal pastries and premium ice creams</li>\n                    <li><strong>Beverages:</strong> Premium wines, craft cocktails, and specialty coffees</li>\n                </ul>\n                \n                <h3>Service Features</h3>\n                <ul>\n                    <li>Average delivery time: 25-30 minutes</li>\n                    <li>Professional table setup in your room</li>\n                    <li>Hot meals served at optimal temperature</li>\n                    <li>Special dietary accommodations available</li>\n                    <li>Complimentary bread and butter service</li>\n                </ul>\n                \n                <h3>How to Order</h3>\n                <p>Simply call our room service line from your in-room phone or use our mobile app. Our team is available 24/7 to take your order and ensure prompt delivery.</p>\n            </div>','[{\"type\": \"features\", \"title\": \"Why Choose Our Room Service\", \"features\": [{\"title\": \"24/7 Availability\", \"description\": \"Order anytime, day or night\", \"icon\": \"Clock\"}, {\"title\": \"Fast Delivery\", \"description\": \"Average 25-30 minute delivery time\", \"icon\": \"Zap\"}, {\"title\": \"Premium Quality\", \"description\": \"Restaurant-quality meals in your room\", \"icon\": \"Award\"}, {\"title\": \"Professional Service\", \"description\": \"Elegant table setup and presentation\", \"icon\": \"UserCheck\"}]}]','24/7 Premium Room Service - Luxury Hotel','Enjoy round-the-clock in-room dining with our extensive menu. International cuisine, premium beverages, and professional service delivered to your room.','room service, in-room dining, 24/7 service, hotel dining, room service menu'),(27,'Executive Business Center','Fully equipped business center with private meeting rooms, high-speed internet, printing services, and professional secretarial support.',75.00,'Business',1,'2025-12-04 21:46:55','2025-12-04 21:46:55','executive-business-center','https://images.unsplash.com/photo-1497366216548-37526070297c?w=1200&h=800&fit=crop','<div class=\"service-detail-content\">\n                <h2>Your Office Away From Office</h2>\n                <p>Stay productive with our state-of-the-art Executive Business Center, designed to meet all your professional needs. Whether you need a quiet workspace, a meeting room, or professional support services, we have everything you need.</p>\n                \n                <h3>Facilities & Services</h3>\n                <ul>\n                    <li><strong>Private Meeting Rooms:</strong> Various sizes accommodating 2-20 people</li>\n                    <li><strong>High-Speed Internet:</strong> Fiber-optic connection with secure Wi-Fi</li>\n                    <li><strong>Printing & Copying:</strong> Color and black & white printing, scanning, and binding</li>\n                    <li><strong>Presentation Equipment:</strong> Projectors, screens, video conferencing</li>\n                    <li><strong>Secretarial Services:</strong> Typing, translation, and administrative support</li>\n                    <li><strong>Refreshments:</strong> Complimentary coffee, tea, and water</li>\n                </ul>\n                \n                <h3>Meeting Room Features</h3>\n                <ul>\n                    <li>Soundproof walls for privacy</li>\n                    <li>Ergonomic seating and modern furniture</li>\n                    <li>Whiteboards and flip charts</li>\n                    <li>Video conferencing capabilities</li>\n                    <li>Climate control and natural lighting</li>\n                </ul>\n                \n                <h3>Reservation</h3>\n                <p>Meeting rooms can be reserved in advance through our concierge or business center. Hourly and daily rates available. Special packages for extended stays.</p>\n            </div>','[{\"type\": \"hero\", \"title\": \"Productivity Meets Luxury\", \"content\": \"A professional workspace designed for success, equipped with everything you need to stay productive.\", \"image\": \"https://images.unsplash.com/photo-1497366216548-37526070297c?w=1200&h=600&fit=crop\"}, {\"type\": \"features\", \"title\": \"Everything You Need\", \"features\": [{\"title\": \"Private Meeting Rooms\", \"description\": \"Various sizes for any business need\", \"icon\": \"Users\"}, {\"title\": \"High-Speed Internet\", \"description\": \"Fiber-optic connection with secure Wi-Fi\", \"icon\": \"Wifi\"}, {\"title\": \"Professional Support\", \"description\": \"Secretarial and administrative services\", \"icon\": \"Briefcase\"}, {\"title\": \"Modern Equipment\", \"description\": \"Latest technology and presentation tools\", \"icon\": \"Monitor\"}]}]','Executive Business Center - Professional Workspace','Fully equipped business center with meeting rooms, high-speed internet, printing services, and professional support. Your office away from office.','business center, meeting room, conference room, office services, hotel business center'),(28,'Luxury Airport Transfer','Travel in comfort and style with our premium airport transfer service. Luxury vehicles, professional drivers, and flight monitoring for a seamless journey.',85.00,'Transportation',1,'2025-12-04 21:46:55','2025-12-04 21:46:55','luxury-airport-transfer','https://images.unsplash.com/photo-1449824913935-59a10b8d2000?w=1200&h=800&fit=crop','<div class=\"service-detail-content\">\n                <h2>Arrive in Style</h2>\n                <p>Begin or end your journey with our premium airport transfer service. Our fleet of luxury vehicles and professional drivers ensure a comfortable, punctual, and stress-free experience.</p>\n                \n                <h3>Our Fleet</h3>\n                <ul>\n                    <li><strong>Luxury Sedans:</strong> Premium sedans for up to 3 passengers</li>\n                    <li><strong>Executive SUVs:</strong> Spacious SUVs for up to 6 passengers</li>\n                    <li><strong>Luxury Vans:</strong> Large vehicles for groups up to 8 passengers</li>\n                    <li><strong>VIP Limousines:</strong> Ultimate luxury for special occasions</li>\n                </ul>\n                \n                <h3>Service Features</h3>\n                <ul>\n                    <li>Flight monitoring for delays and early arrivals</li>\n                    <li>Meet & greet service at the airport</li>\n                    <li>Complimentary bottled water and newspapers</li>\n                    <li>Luggage assistance</li>\n                    <li>Wi-Fi connectivity in vehicles</li>\n                    <li>Professional, licensed, and insured drivers</li>\n                </ul>\n                \n                <h3>Booking Information</h3>\n                <p>Reservations should be made at least 24 hours in advance. Please provide flight details for arrival transfers. Our team monitors flights and adjusts pickup times accordingly.</p>\n            </div>','[{\"type\": \"hero\", \"title\": \"Your Journey Starts Here\", \"content\": \"Experience the comfort and convenience of premium airport transfers.\", \"image\": \"https://images.unsplash.com/photo-1449824913935-59a10b8d2000?w=1200&h=600&fit=crop\"}, {\"type\": \"features\", \"title\": \"Why Choose Our Transfer Service\", \"features\": [{\"title\": \"Luxury Fleet\", \"description\": \"Premium vehicles for every need\", \"icon\": \"Car\"}, {\"title\": \"Professional Drivers\", \"description\": \"Licensed, experienced, and courteous\", \"icon\": \"User\"}, {\"title\": \"Flight Monitoring\", \"description\": \"Automatic updates for delays\", \"icon\": \"Plane\"}, {\"title\": \"Complimentary Amenities\", \"description\": \"Water, Wi-Fi, and newspapers\", \"icon\": \"Gift\"}]}]','Luxury Airport Transfer - Premium Transportation','Travel in comfort with our premium airport transfer service. Luxury vehicles, professional drivers, and flight monitoring for a seamless journey.','airport transfer, luxury transportation, airport shuttle, hotel transfer, airport service'),(29,'Personal Concierge Service','Dedicated 24/7 concierge assistance for restaurant reservations, event tickets, tours, transportation, and all your special requests.',0.00,'Concierge',1,'2025-12-04 21:46:55','2025-12-04 21:46:55','personal-concierge-service','https://images.unsplash.com/photo-1558618666-fcd25c85cd64?w=1200&h=800&fit=crop','<div class=\"service-detail-content\">\n                <h2>Your Personal Assistant</h2>\n                <p>Our dedicated concierge team is available 24/7 to ensure your stay is nothing short of extraordinary. From restaurant reservations and event tickets to private tours and unique experiences, we handle every detail with precision and care.</p>\n                \n                <h3>Services We Provide</h3>\n                <ul>\n                    <li><strong>Dining:</strong> Restaurant reservations at the finest establishments</li>\n                    <li><strong>Entertainment:</strong> Theater tickets, concerts, and event access</li>\n                    <li><strong>Tours & Activities:</strong> Private tours, cultural experiences, and adventure activities</li>\n                    <li><strong>Transportation:</strong> Car rentals, chauffeur services, and travel arrangements</li>\n                    <li><strong>Business Services:</strong> Meeting room bookings, translation services, and more</li>\n                    <li><strong>Special Requests:</strong> Gift arrangements, celebrations, and unique experiences</li>\n                </ul>\n                \n                <h3>How We Can Help</h3>\n                <p>Whether you need last-minute reservations at a popular restaurant, tickets to a sold-out show, or help planning a special celebration, our concierge team has the expertise and connections to make it happen. No request is too big or too small.</p>\n                \n                <h3>Contact Us</h3>\n                <p>Reach our concierge team 24/7 via phone, email, or in-person at the concierge desk. We\'re here to make your stay unforgettable.</p>\n            </div>','[{\"type\": \"hero\", \"title\": \"Making Your Dreams Come True\", \"content\": \"Your personal assistant, available 24/7 to fulfill every request.\", \"image\": \"https://images.unsplash.com/photo-1558618666-fcd25c85cd64?w=1200&h=600&fit=crop\"}, {\"type\": \"cta\", \"title\": \"Need Assistance?\", \"cta_text\": \"Contact Our Concierge\", \"cta_link\": \"/contact\", \"content\": \"Our team is standing by to help with any request, big or small.\"}]','Personal Concierge Service - 24/7 Assistance','Dedicated 24/7 concierge service for restaurant reservations, event tickets, tours, and all your special requests. Making your stay extraordinary.','concierge service, personal assistant, hotel concierge, travel services, luxury service'),(30,'State-of-the-Art Fitness Center','Access our fully equipped fitness center with modern equipment, personal training options, and group fitness classes. Open 24/7 for your convenience.',30.00,'Wellness',1,'2025-12-04 21:46:55','2025-12-04 21:46:55','fitness-center-access','https://images.unsplash.com/photo-1534438327276-14e5300c3a48?w=1200&h=800&fit=crop','<div class=\"service-detail-content\">\n                <h2>Stay Fit, Stay Strong</h2>\n                <p>Maintain your fitness routine at our state-of-the-art fitness center featuring the latest cardio and strength training equipment. Our facilities are designed to meet the needs of both casual exercisers and serious athletes.</p>\n                \n                <h3>Equipment & Facilities</h3>\n                <ul>\n                    <li><strong>Cardio Equipment:</strong> Treadmills, ellipticals, stationary bikes, and rowing machines</li>\n                    <li><strong>Strength Training:</strong> Free weights, weight machines, and functional training equipment</li>\n                    <li><strong>Group Fitness Studio:</strong> Space for yoga, Pilates, and group classes</li>\n                    <li><strong>Locker Rooms:</strong> Spacious lockers, showers, and sauna access</li>\n                    <li><strong>Complimentary Amenities:</strong> Towels, water, fresh fruit, and protein bars</li>\n                </ul>\n                \n                <h3>Additional Services</h3>\n                <ul>\n                    <li><strong>Personal Training:</strong> One-on-one sessions with certified trainers</li>\n                    <li><strong>Group Classes:</strong> Yoga, Pilates, spinning, and HIIT classes</li>\n                    <li><strong>Fitness Assessments:</strong> Body composition analysis and fitness evaluations</li>\n                    <li><strong>Nutritional Guidance:</strong> Consultation with our wellness experts</li>\n                </ul>\n                \n                <h3>Operating Hours</h3>\n                <p>Our fitness center is open 24/7 for your convenience. Personal training and group classes are available by appointment. Check the schedule at the front desk or contact our fitness team.</p>\n            </div>','[{\"type\": \"hero\", \"title\": \"Your Fitness Journey Continues\", \"content\": \"World-class equipment and expert guidance to help you achieve your fitness goals.\", \"image\": \"https://images.unsplash.com/photo-1534438327276-14e5300c3a48?w=1200&h=600&fit=crop\"}, {\"type\": \"features\", \"title\": \"Why Our Fitness Center\", \"features\": [{\"title\": \"24/7 Access\", \"description\": \"Work out on your schedule\", \"icon\": \"Clock\"}, {\"title\": \"Modern Equipment\", \"description\": \"Latest cardio and strength training machines\", \"icon\": \"Activity\"}, {\"title\": \"Expert Trainers\", \"description\": \"Certified personal trainers available\", \"icon\": \"User\"}, {\"title\": \"Group Classes\", \"description\": \"Yoga, Pilates, and more\", \"icon\": \"Users\"}]}]','State-of-the-Art Fitness Center - 24/7 Access','Fully equipped fitness center with modern equipment, personal training, and group classes. Open 24/7 for your convenience.','fitness center, gym, hotel gym, workout, exercise, personal training, 24/7 gym'),(31,'Premium Laundry & Dry Cleaning','Professional laundry and dry cleaning service with same-day express or next-day standard delivery. Expert care for all your garments.',20.00,'Housekeeping',1,'2025-12-04 21:46:55','2025-12-04 21:46:55','premium-laundry-dry-cleaning','https://images.unsplash.com/photo-1582735689369-4fe89db7114c?w=1200&h=800&fit=crop','<div class=\"service-detail-content\">\n                <h2>Expert Garment Care</h2>\n                <p>Keep your wardrobe fresh and impeccably maintained with our professional laundry and dry cleaning service. We handle everything from delicate silk garments to business suits with the utmost care and attention to detail.</p>\n                \n                <h3>Our Services</h3>\n                <ul>\n                    <li><strong>Dry Cleaning:</strong> Professional cleaning for suits, dresses, and delicate fabrics</li>\n                    <li><strong>Laundry Service:</strong> Washing, drying, and pressing for everyday garments</li>\n                    <li><strong>Pressing Only:</strong> Professional pressing and steaming services</li>\n                    <li><strong>Alterations:</strong> Minor repairs and adjustments available</li>\n                    <li><strong>Specialty Items:</strong> Wedding dresses, formal wear, and designer garments</li>\n                </ul>\n                \n                <h3>Delivery Options</h3>\n                <ul>\n                    <li><strong>Express Service:</strong> Same-day delivery (orders before 9 AM)</li>\n                    <li><strong>Standard Service:</strong> Next-day delivery</li>\n                    <li><strong>Bulk Service:</strong> Special rates for multiple items</li>\n                </ul>\n                \n                <h3>How to Use</h3>\n                <p>Simply place your items in the laundry bag provided in your room and call housekeeping. Our team will collect your items, process them with care, and return them to your room at the specified time.</p>\n            </div>','[{\"type\": \"features\", \"title\": \"Why Choose Our Service\", \"features\": [{\"title\": \"Expert Care\", \"description\": \"Professional handling of all garment types\", \"icon\": \"Shield\"}, {\"title\": \"Fast Service\", \"description\": \"Same-day express option available\", \"icon\": \"Zap\"}, {\"title\": \"Quality Guarantee\", \"description\": \"Satisfaction guaranteed on all services\", \"icon\": \"CheckCircle\"}, {\"title\": \"Eco-Friendly\", \"description\": \"Environmentally conscious cleaning methods\", \"icon\": \"Leaf\"}]}]','Premium Laundry & Dry Cleaning - Professional Service','Professional laundry and dry cleaning with same-day or next-day delivery. Expert care for all your garments.','laundry service, dry cleaning, hotel laundry, garment care, cleaning service'),(32,'Valet Parking Service','Secure valet parking with 24/7 vehicle care, quick retrieval, and optional car wash services. Your vehicle is in safe hands.',45.00,'Transportation',1,'2025-12-04 21:46:55','2025-12-04 21:46:55','valet-parking-service','https://images.unsplash.com/photo-1502877338535-766e1452684a?w=1200&h=800&fit=crop','<div class=\"service-detail-content\">\n                <h2>Secure & Convenient Parking</h2>\n                <p>Enjoy the ultimate convenience of valet parking with our professional service. Your vehicle will be safely parked and secured, ready for quick retrieval whenever you need it. Our valet team is available 24/7 to assist you.</p>\n                \n                <h3>Service Features</h3>\n                <ul>\n                    <li>Secure, monitored parking facility</li>\n                    <li>24/7 valet service availability</li>\n                    <li>Quick vehicle retrieval (average 5 minutes)</li>\n                    <li>Complimentary vehicle inspection</li>\n                    <li>Luggage assistance included</li>\n                    <li>Optional car wash and detailing services</li>\n                </ul>\n                \n                <h3>Additional Services</h3>\n                <ul>\n                    <li><strong>Car Wash:</strong> Exterior wash and interior vacuum</li>\n                    <li><strong>Detailing:</strong> Full interior and exterior detailing</li>\n                    <li><strong>Battery Jump Start:</strong> Assistance with vehicle issues</li>\n                    <li><strong>Tire Pressure Check:</strong> Complimentary tire service</li>\n                </ul>\n                \n                <h3>Pricing</h3>\n                <p>Daily rates available for extended stays. Weekly and monthly packages offer significant savings. Contact our valet team for special rates.</p>\n            </div>','[{\"type\": \"features\", \"title\": \"Why Choose Our Valet Service\", \"features\": [{\"title\": \"Secure Facility\", \"description\": \"Monitored and protected parking\", \"icon\": \"Shield\"}, {\"title\": \"Quick Service\", \"description\": \"Average 5-minute retrieval time\", \"icon\": \"Clock\"}, {\"title\": \"24/7 Availability\", \"description\": \"Service available around the clock\", \"icon\": \"Sun\"}, {\"title\": \"Additional Services\", \"description\": \"Car wash and detailing available\", \"icon\": \"Sparkles\"}]}]','Valet Parking Service - Secure & Convenient','Secure valet parking with 24/7 service, quick retrieval, and optional car care services. Your vehicle is in safe hands.','valet parking, parking service, hotel parking, car service, valet'),(33,'Professional Babysitting Service','Certified and experienced babysitters available for in-room care and supervised activities. Background-checked professionals for your peace of mind.',35.00,'Family',1,'2025-12-04 21:46:55','2025-12-04 21:46:55','professional-babysitting-service','https://images.unsplash.com/photo-1503454537195-1dcabb73ffb9?w=1200&h=800&fit=crop','<div class=\"service-detail-content\">\n                <h2>Your Children in Safe Hands</h2>\n                <p>Enjoy your time knowing your children are in the care of our professional babysitting service. Our certified caregivers are experienced, background-checked, and trained in child safety and first aid.</p>\n                \n                <h3>Our Caregivers</h3>\n                <ul>\n                    <li>Certified in CPR and first aid</li>\n                    <li>Background-checked and verified</li>\n                    <li>Experienced with children of all ages</li>\n                    <li>Multilingual capabilities available</li>\n                    <li>References available upon request</li>\n                </ul>\n                \n                <h3>Services Offered</h3>\n                <ul>\n                    <li><strong>In-Room Care:</strong> Supervised care in your hotel room</li>\n                    <li><strong>Activity Supervision:</strong> Accompany children to hotel activities</li>\n                    <li><strong>Evening Care:</strong> Bedtime routines and overnight care</li>\n                    <li><strong>Group Care:</strong> Multiple children from the same family</li>\n                </ul>\n                \n                <h3>Booking Information</h3>\n                <p>Reservations should be made at least 4 hours in advance. Same-day service may be available subject to caregiver availability. Minimum booking: 2 hours.</p>\n            </div>','[{\"type\": \"hero\", \"title\": \"Peace of Mind for Parents\", \"content\": \"Certified professionals ensuring your children are safe, happy, and well-cared for.\", \"image\": \"https://images.unsplash.com/photo-1503454537195-1dcabb73ffb9?w=1200&h=600&fit=crop\"}, {\"type\": \"features\", \"title\": \"Why Parents Trust Us\", \"features\": [{\"title\": \"Certified Caregivers\", \"description\": \"CPR and first aid certified\", \"icon\": \"Shield\"}, {\"title\": \"Background Checked\", \"description\": \"Thoroughly vetted professionals\", \"icon\": \"UserCheck\"}, {\"title\": \"Experienced\", \"description\": \"Years of childcare experience\", \"icon\": \"Heart\"}, {\"title\": \"Flexible Service\", \"description\": \"In-room or activity supervision\", \"icon\": \"Clock\"}]}]','Professional Babysitting Service - Certified Caregivers','Certified and experienced babysitters for in-room care and supervised activities. Background-checked professionals for your peace of mind.','babysitting service, childcare, hotel babysitting, kids care, family services'),(34,'Pet Care & Accommodation','Pet-friendly accommodations with professional pet care services including walking, feeding, grooming, and pet-sitting. Your furry friends are welcome!',25.00,'Pet Services',1,'2025-12-04 21:46:55','2025-12-04 21:46:55','pet-care-accommodation','https://images.unsplash.com/photo-1601758228041-f3b2795255f1?w=1200&h=800&fit=crop','<div class=\"service-detail-content\">\n                <h2>Your Pets Are Family Too</h2>\n                <p>We welcome your furry family members! Our pet-friendly accommodations and professional pet care services ensure your pets are as comfortable and well-cared for as you are during your stay.</p>\n                \n                <h3>Pet Amenities</h3>\n                <ul>\n                    <li>Comfortable pet beds and blankets</li>\n                    <li>Food and water bowls</li>\n                    <li>Complimentary treats and toys</li>\n                    <li>Pet waste bags and disposal</li>\n                    <li>Designated pet relief areas</li>\n                </ul>\n                \n                <h3>Pet Care Services</h3>\n                <ul>\n                    <li><strong>Dog Walking:</strong> Regular walks and exercise</li>\n                    <li><strong>Pet Sitting:</strong> In-room care while you\'re away</li>\n                    <li><strong>Feeding Service:</strong> Scheduled feeding times</li>\n                    <li><strong>Grooming:</strong> Basic grooming and bathing</li>\n                    <li><strong>Veterinary Referrals:</strong> Local vet recommendations</li>\n                </ul>\n                \n                <h3>Pet Policy</h3>\n                <p>Pets up to 50 lbs are welcome. A pet fee applies per night. Please inform us in advance about your pet\'s stay. We ask that pets be leashed in public areas and that owners clean up after their pets.</p>\n            </div>','[{\"type\": \"hero\", \"title\": \"A Home Away From Home for Your Pets\", \"content\": \"Because your pets deserve the same luxury experience as you.\", \"image\": \"https://images.unsplash.com/photo-1601758228041-f3b2795255f1?w=1200&h=600&fit=crop\"}, {\"type\": \"features\", \"title\": \"Pet-Friendly Features\", \"features\": [{\"title\": \"Pet Amenities\", \"description\": \"Beds, bowls, treats, and toys provided\", \"icon\": \"Heart\"}, {\"title\": \"Professional Care\", \"description\": \"Walking, feeding, and grooming services\", \"icon\": \"User\"}, {\"title\": \"Designated Areas\", \"description\": \"Pet relief areas and walking paths\", \"icon\": \"MapPin\"}, {\"title\": \"Vet Referrals\", \"description\": \"Local veterinary recommendations\", \"icon\": \"Stethoscope\"}]}]','Pet Care & Accommodation - Pet-Friendly Hotel','Pet-friendly accommodations with professional pet care services. Walking, feeding, grooming, and pet-sitting available. Your pets are welcome!','pet care, pet friendly hotel, dog walking, pet services, pet accommodation'),(35,'Premium Wine & Spirits Collection','Extensive collection of fine wines, premium spirits, and craft cocktails. Expert sommelier service and private wine tastings available.',0.00,'Dining',1,'2025-12-04 21:46:55','2025-12-04 21:46:55','premium-wine-spirits-collection','https://images.unsplash.com/photo-1514362545857-3bc16c4c7d1b?w=1200&h=800&fit=crop','<div class=\"service-detail-content\">\n                <h2>Curated Excellence</h2>\n                <p>Discover our extensive collection of fine wines, premium spirits, and artisanal cocktails. 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Make your special occasion unforgettable.',0.00,'Entertainment',1,'2025-12-04 21:46:55','2025-12-04 21:46:55','private-event-catering-services','https://images.unsplash.com/photo-1519167758481-83f550bb49b3?w=1200&h=800&fit=crop','<div class=\"service-detail-content\">\n                <h2>Unforgettable Events</h2>\n                <p>From intimate gatherings to grand celebrations, our professional event planning and catering team will ensure your special occasion is executed flawlessly. 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/*!40000 ALTER TABLE `user_sessions` ENABLE KEYS */;
UNLOCK TABLES;

--
-- Table structure for table `users`
--

DROP TABLE IF EXISTS `users`;
/*!40101 SET @saved_cs_client     = @@character_set_client */;
/*!50503 SET character_set_client = utf8mb4 */;
CREATE TABLE `users` (
  `id` int NOT NULL AUTO_INCREMENT,
  `role_id` int NOT NULL,
  `email` varchar(100) NOT NULL,
  `password` varchar(255) NOT NULL,
  `full_name` varchar(100) NOT NULL,
  `phone` varchar(20) DEFAULT NULL,
  `address` text,
  `avatar` varchar(255) DEFAULT NULL,
  `currency` varchar(3) NOT NULL,
  `is_active` tinyint(1) NOT NULL,
  `mfa_enabled` tinyint(1) NOT NULL,
  `mfa_secret` varchar(255) DEFAULT NULL,
  `mfa_backup_codes` text,
  `created_at` datetime NOT NULL,
  `updated_at` datetime NOT NULL,
  `is_vip` tinyint(1) NOT NULL DEFAULT '0',
  `lifetime_value` decimal(10,2) DEFAULT '0.00',
  `satisfaction_score` decimal(3,2) DEFAULT NULL,
  `last_visit_date` datetime DEFAULT NULL,
  `total_visits` int NOT NULL DEFAULT '0',
  `failed_login_attempts` int NOT NULL DEFAULT '0',
  `locked_until` datetime DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `ix_users_email` (`email`),
  KEY `role_id` (`role_id`),
  KEY `ix_users_id` (`id`),
  CONSTRAINT `users_ibfk_1` FOREIGN KEY (`role_id`) REFERENCES `roles` (`id`)
) ENGINE=InnoDB AUTO_INCREMENT=14 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_0900_ai_ci;
/*!40101 SET character_set_client = @saved_cs_client */;

--
-- Dumping data for table `users`
--

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