From dfcaebaf8ccbada83e8e7c4b31848df990777401 Mon Sep 17 00:00:00 2001
From: Iliyan Angelov <angelov@angeloviliyan.com>
Date: Mon, 13 Oct 2025 22:47:06 +0300
Subject: [PATCH] updates

---
 gnx-react/app/support-center/page.tsx         |    6 +-
 gnx-react/backend/db.sqlite3                  |  Bin 880640 -> 880640 bytes
 gnx-react/backend/logs/django.log             | 1291 +++++++++++++++++
 .../case_studies/clients/logo_dieselor.png    |  Bin 0 -> 2754 bytes
 .../pages/support/CreateTicketForm.tsx        |  540 ++++---
 .../pages/support/SupportCenterContent.tsx    |   11 +-
 .../pages/support/TicketStatusCheck.tsx       |  290 ++--
 .../shared/layout/footer/Footer.tsx           |    4 +-
 gnx-react/public/styles/layout/_banner.scss   |   47 +-
 gnx-react/public/styles/layout/_footer.scss   |    8 +-
 gnx-react/public/styles/layout/_header.scss   |  297 +++-
 .../public/styles/pages/_support-center.scss  | 1112 ++++++++++++++
 12 files changed, 3233 insertions(+), 373 deletions(-)
 create mode 100644 gnx-react/backend/media/case_studies/clients/logo_dieselor.png

diff --git a/gnx-react/app/support-center/page.tsx b/gnx-react/app/support-center/page.tsx
index b77cfe38..9d9a929c 100644
--- a/gnx-react/app/support-center/page.tsx
+++ b/gnx-react/app/support-center/page.tsx
@@ -15,7 +15,11 @@ const SupportCenterPage = () => {
       <Header />
       <main>
         <SupportCenterHero onFeatureClick={setActiveModal} />
-        <SupportCenterContent activeModal={activeModal} onClose={() => setActiveModal(null)} />
+        <SupportCenterContent 
+          activeModal={activeModal} 
+          onClose={() => setActiveModal(null)} 
+          onOpenModal={setActiveModal}
+        />
       </main>
       <Footer />
     </div>
diff --git a/gnx-react/backend/db.sqlite3 b/gnx-react/backend/db.sqlite3
index fb22560bf023bbdbed8b8b2eb9e3b5ec84112fc5..5ff31dc1d87dcc90a07613f27ba76c7b1ac7716c 100644
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diff --git a/gnx-react/backend/logs/django.log b/gnx-react/backend/logs/django.log
index 65820815..5c305d32 100644
--- a/gnx-react/backend/logs/django.log
+++ b/gnx-react/backend/logs/django.log
@@ -26582,3 +26582,1294 @@ INFO 2025-10-12 22:48:28,530 basehttp 399866 126618307651264 "GET /api/services/
 INFO 2025-10-12 22:48:28,530 basehttp 399866 126618290865856 "GET /api/career/jobs HTTP/1.1" 200 392
 INFO 2025-10-12 22:48:28,544 basehttp 399866 126618307651264 "GET /api/services/?ordering=display_order&page=1 HTTP/1.1" 200 7883
 INFO 2025-10-12 22:48:28,595 basehttp 399866 126618307651264 "GET /api/services/?ordering=display_order&page=1 HTTP/1.1" 200 7883
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IM6N<$g7nlkUH||9

literal 0
HcmV?d00001

diff --git a/gnx-react/components/pages/support/CreateTicketForm.tsx b/gnx-react/components/pages/support/CreateTicketForm.tsx
index e7052633..5488a57c 100644
--- a/gnx-react/components/pages/support/CreateTicketForm.tsx
+++ b/gnx-react/components/pages/support/CreateTicketForm.tsx
@@ -3,7 +3,11 @@ import { useState, FormEvent } from 'react';
 import { createTicket, CreateTicketData } from '@/lib/api/supportService';
 import { useTicketCategories } from '@/lib/hooks/useSupport';
 
-const CreateTicketForm = () => {
+interface CreateTicketFormProps {
+  onOpenStatusCheck?: () => void;
+}
+
+const CreateTicketForm = ({ onOpenStatusCheck }: CreateTicketFormProps) => {
   const { categories, loading: categoriesLoading } = useTicketCategories();
   
   const [formData, setFormData] = useState<CreateTicketData>({
@@ -21,6 +25,7 @@ const CreateTicketForm = () => {
   const [submitError, setSubmitError] = useState<string | null>(null);
   const [submitSuccess, setSubmitSuccess] = useState(false);
   const [ticketNumber, setTicketNumber] = useState<string>('');
+  const [fieldErrors, setFieldErrors] = useState<Record<string, string>>({});
 
   const handleInputChange = (
     e: React.ChangeEvent<HTMLInputElement | HTMLTextAreaElement | HTMLSelectElement>
@@ -30,10 +35,46 @@ const CreateTicketForm = () => {
       ...prev,
       [name]: name === 'category' ? (value ? parseInt(value) : undefined) : value
     }));
+    // Clear field error when user starts typing
+    if (fieldErrors[name]) {
+      setFieldErrors(prev => ({ ...prev, [name]: '' }));
+    }
+  };
+
+  const validateForm = () => {
+    const errors: Record<string, string> = {};
+    
+    if (!formData.user_name.trim()) {
+      errors.user_name = 'Full name is required';
+    }
+    
+    if (!formData.user_email.trim()) {
+      errors.user_email = 'Email address is required';
+    } else if (!/^[^\s@]+@[^\s@]+\.[^\s@]+$/.test(formData.user_email)) {
+      errors.user_email = 'Please enter a valid email address';
+    }
+    
+    if (!formData.title.trim()) {
+      errors.title = 'Subject is required';
+    }
+    
+    if (!formData.description.trim()) {
+      errors.description = 'Description is required';
+    } else if (formData.description.trim().length < 10) {
+      errors.description = 'Please provide a more detailed description (minimum 10 characters)';
+    }
+    
+    setFieldErrors(errors);
+    return Object.keys(errors).length === 0;
   };
 
   const handleSubmit = async (e: FormEvent<HTMLFormElement>) => {
     e.preventDefault();
+    
+    if (!validateForm()) {
+      return;
+    }
+    
     setIsSubmitting(true);
     setSubmitError(null);
     setSubmitSuccess(false);
@@ -54,6 +95,7 @@ const CreateTicketForm = () => {
         company: '',
         category: undefined
       });
+      setFieldErrors({});
     } catch (error: any) {
       console.error('Ticket creation error:', error);
       
@@ -88,226 +130,334 @@ const CreateTicketForm = () => {
           <i className="fa-solid fa-circle-check"></i>
         </div>
         <h3>Ticket Created Successfully!</h3>
-        <p className="ticket-number">Your ticket number: <strong>{ticketNumber}</strong></p>
+        <div className="ticket-number-container">
+          <div className="ticket-number-label">Your Ticket Number</div>
+          <div className="ticket-number-value">{ticketNumber}</div>
+          <button 
+            className="btn-copy-ticket"
+            onClick={() => {
+              navigator.clipboard.writeText(ticketNumber);
+              const btn = document.querySelector('.btn-copy-ticket');
+              if (btn) {
+                btn.textContent = 'Copied!';
+                setTimeout(() => {
+                  btn.textContent = 'Copy';
+                }, 2000);
+              }
+            }}
+          >
+            Copy
+          </button>
+        </div>
         <p className="ticket-info">
           We've received your support request and will respond as soon as possible. 
           Please save your ticket number for future reference.
         </p>
-        <button 
-          className="btn btn-primary"
-          onClick={() => setSubmitSuccess(false)}
-        >
-          Submit Another Ticket
-        </button>
+        <div className="success-actions">
+          <button 
+            className="btn btn-primary"
+            onClick={() => setSubmitSuccess(false)}
+          >
+            <i className="fa-solid fa-plus me-2"></i>
+            Submit Another Ticket
+          </button>
+          {onOpenStatusCheck && (
+            <button 
+              className="btn btn-outline"
+              onClick={onOpenStatusCheck}
+            >
+              <i className="fa-solid fa-search me-2"></i>
+              Check Ticket Status
+            </button>
+          )}
+        </div>
       </div>
     );
   }
 
+  const issueTypeIcons: Record<string, string> = {
+    general: 'fa-info-circle',
+    technical: 'fa-tools',
+    billing: 'fa-credit-card',
+    feature_request: 'fa-lightbulb',
+    bug_report: 'fa-bug',
+    account: 'fa-user-circle'
+  };
+
   return (
-    <div className="create-ticket-form">
+    <div className="create-ticket-form enterprise-form">
       <div className="row justify-content-center">
-        <div className="col-12 col-lg-10 col-xl-8">
-          <div className="form-header">
+        <div className="col-12">
+          <div className="form-header-enterprise">
+            <div className="form-header-icon">
+              <i className="fa-solid fa-ticket"></i>
+            </div>
             <h2>Submit a Support Ticket</h2>
-            <p>Fill out the form below and our team will get back to you shortly.</p>
-            <div style={{
-              background: 'linear-gradient(135deg, rgba(59, 130, 246, 0.1) 0%, rgba(59, 130, 246, 0.05) 100%)',
-              border: '1px solid rgba(59, 130, 246, 0.3)',
-              borderRadius: '8px',
-              padding: '12px 16px',
-              marginTop: '1rem',
-              fontSize: '0.95rem',
-              color: '#1e293b'
-            }}>
-              <strong>ℹ️ Note:</strong> Only registered email addresses can submit tickets. 
-              If your email is not registered, please contact support@gnxsoft.com
+            <p>Fill out the form below and our dedicated support team will get back to you within 24 hours.</p>
+            <div className="info-banner">
+              <i className="fa-solid fa-shield-check"></i>
+              <div>
+                <strong>Secure & Confidential</strong>
+                <span>All tickets are encrypted and handled with enterprise-grade security standards.</span>
+              </div>
             </div>
           </div>
 
           {submitError && (
-            <div className="alert alert-danger" role="alert">
-              <i className="fa-solid fa-triangle-exclamation me-2"></i>
-              {submitError}
+            <div className="alert-enterprise alert-error">
+              <i className="fa-solid fa-triangle-exclamation"></i>
+              <div>
+                <strong>Submission Error</strong>
+                <p>{submitError}</p>
+              </div>
             </div>
           )}
 
-          <form onSubmit={handleSubmit} className="support-form">
-            <div className="row g-4">
-              {/* Personal Information */}
-              <div className="col-12">
-                <h4 className="form-section-title">Personal Information</h4>
+          <form onSubmit={handleSubmit} className="support-form-enterprise">
+            {/* Personal Information */}
+            <div className="form-section">
+              <div className="section-header">
+                <i className="fa-solid fa-user"></i>
+                <h3>Personal Information</h3>
               </div>
+              
+              <div className="row g-4">
+                <div className="col-md-6">
+                  <div className="form-group-enterprise">
+                    <label htmlFor="user_name" className="form-label-enterprise">
+                      <span>Full Name</span>
+                      <span className="required-badge">Required</span>
+                    </label>
+                    <div className="input-with-icon">
+                      <i className="fa-solid fa-user"></i>
+                      <input
+                        type="text"
+                        id="user_name"
+                        name="user_name"
+                        value={formData.user_name}
+                        onChange={handleInputChange}
+                        required
+                        className={`form-control-enterprise ${fieldErrors.user_name ? 'error' : ''}`}
+                        placeholder="Enter your full name"
+                      />
+                    </div>
+                    {fieldErrors.user_name && (
+                      <span className="field-error">{fieldErrors.user_name}</span>
+                    )}
+                  </div>
+                </div>
 
-              <div className="col-md-6">
-                <div className="form-group">
-                  <label htmlFor="user_name">
-                    Full Name <span className="required">*</span>
-                  </label>
-                  <input
-                    type="text"
-                    id="user_name"
-                    name="user_name"
-                    value={formData.user_name}
-                    onChange={handleInputChange}
-                    required
-                    className="form-control"
-                    placeholder="John Doe"
-                  />
+                <div className="col-md-6">
+                  <div className="form-group-enterprise">
+                    <label htmlFor="user_email" className="form-label-enterprise">
+                      <span>Email Address</span>
+                      <span className="required-badge">Required</span>
+                    </label>
+                    <div className="input-with-icon">
+                      <i className="fa-solid fa-envelope"></i>
+                      <input
+                        type="email"
+                        id="user_email"
+                        name="user_email"
+                        value={formData.user_email}
+                        onChange={handleInputChange}
+                        required
+                        className={`form-control-enterprise ${fieldErrors.user_email ? 'error' : ''}`}
+                        placeholder="your.email@company.com"
+                      />
+                    </div>
+                    {fieldErrors.user_email && (
+                      <span className="field-error">{fieldErrors.user_email}</span>
+                    )}
+                  </div>
+                </div>
+
+                <div className="col-md-6">
+                  <div className="form-group-enterprise">
+                    <label htmlFor="user_phone" className="form-label-enterprise">
+                      <span>Phone Number</span>
+                      <span className="optional-badge">Optional</span>
+                    </label>
+                    <div className="input-with-icon">
+                      <i className="fa-solid fa-phone"></i>
+                      <input
+                        type="tel"
+                        id="user_phone"
+                        name="user_phone"
+                        value={formData.user_phone}
+                        onChange={handleInputChange}
+                        className="form-control-enterprise"
+                        placeholder="+1 (555) 123-4567"
+                      />
+                    </div>
+                  </div>
+                </div>
+
+                <div className="col-md-6">
+                  <div className="form-group-enterprise">
+                    <label htmlFor="company" className="form-label-enterprise">
+                      <span>Company Name</span>
+                      <span className="optional-badge">Optional</span>
+                    </label>
+                    <div className="input-with-icon">
+                      <i className="fa-solid fa-building"></i>
+                      <input
+                        type="text"
+                        id="company"
+                        name="company"
+                        value={formData.company}
+                        onChange={handleInputChange}
+                        className="form-control-enterprise"
+                        placeholder="Your Company Inc."
+                      />
+                    </div>
+                  </div>
                 </div>
               </div>
+            </div>
 
-              <div className="col-md-6">
-                <div className="form-group">
-                  <label htmlFor="user_email">
-                    Email Address <span className="required">*</span>
-                  </label>
-                  <input
-                    type="email"
-                    id="user_email"
-                    name="user_email"
-                    value={formData.user_email}
-                    onChange={handleInputChange}
-                    required
-                    className="form-control"
-                    placeholder="john@company.com"
-                  />
+            {/* Ticket Details */}
+            <div className="form-section">
+              <div className="section-header">
+                <i className="fa-solid fa-clipboard-list"></i>
+                <h3>Ticket Details</h3>
+              </div>
+              
+              <div className="row g-4">
+                <div className="col-md-6">
+                  <div className="form-group-enterprise">
+                    <label htmlFor="ticket_type" className="form-label-enterprise">
+                      <span>Issue Type</span>
+                      <span className="required-badge">Required</span>
+                    </label>
+                    <div className="select-with-icon">
+                      <i className={`fa-solid ${issueTypeIcons[formData.ticket_type] || 'fa-tag'}`}></i>
+                      <select
+                        id="ticket_type"
+                        name="ticket_type"
+                        value={formData.ticket_type}
+                        onChange={handleInputChange}
+                        required
+                        className="form-control-enterprise select-enterprise"
+                      >
+                        <option value="general">General Inquiry</option>
+                        <option value="technical">Technical Issue</option>
+                        <option value="billing">Billing Question</option>
+                        <option value="feature_request">Feature Request</option>
+                        <option value="bug_report">Bug Report</option>
+                        <option value="account">Account Issue</option>
+                      </select>
+                    </div>
+                  </div>
+                </div>
+
+                <div className="col-md-6">
+                  <div className="form-group-enterprise">
+                    <label htmlFor="category" className="form-label-enterprise">
+                      <span>Category</span>
+                      <span className="optional-badge">Optional</span>
+                    </label>
+                    <div className="select-with-icon">
+                      <i className="fa-solid fa-folder"></i>
+                      <select
+                        id="category"
+                        name="category"
+                        value={formData.category || ''}
+                        onChange={handleInputChange}
+                        className="form-control-enterprise select-enterprise"
+                        disabled={categoriesLoading}
+                      >
+                        <option value="">Select a category</option>
+                        {Array.isArray(categories) && categories.map(cat => (
+                          <option key={cat.id} value={cat.id}>
+                            {cat.name}
+                          </option>
+                        ))}
+                      </select>
+                    </div>
+                  </div>
+                </div>
+
+                <div className="col-12">
+                  <div className="form-group-enterprise">
+                    <label htmlFor="title" className="form-label-enterprise">
+                      <span>Subject</span>
+                      <span className="required-badge">Required</span>
+                    </label>
+                    <div className="input-with-icon">
+                      <i className="fa-solid fa-heading"></i>
+                      <input
+                        type="text"
+                        id="title"
+                        name="title"
+                        value={formData.title}
+                        onChange={handleInputChange}
+                        required
+                        className={`form-control-enterprise ${fieldErrors.title ? 'error' : ''}`}
+                        placeholder="Brief, descriptive subject line"
+                      />
+                    </div>
+                    {fieldErrors.title && (
+                      <span className="field-error">{fieldErrors.title}</span>
+                    )}
+                  </div>
+                </div>
+
+                <div className="col-12">
+                  <div className="form-group-enterprise">
+                    <label htmlFor="description" className="form-label-enterprise">
+                      <span>Description</span>
+                      <span className="required-badge">Required</span>
+                      <span className="char-count">{formData.description.length} characters</span>
+                    </label>
+                    <div className="textarea-wrapper">
+                      <textarea
+                        id="description"
+                        name="description"
+                        value={formData.description}
+                        onChange={handleInputChange}
+                        required
+                        className={`form-control-enterprise textarea-enterprise ${fieldErrors.description ? 'error' : ''}`}
+                        rows={6}
+                        placeholder="Please provide detailed information about your issue, including any error messages, steps to reproduce, or relevant context..."
+                      />
+                      <div className="textarea-footer">
+                        <i className="fa-solid fa-lightbulb"></i>
+                        <span>Tip: More details help us resolve your issue faster</span>
+                      </div>
+                    </div>
+                    {fieldErrors.description && (
+                      <span className="field-error">{fieldErrors.description}</span>
+                    )}
+                  </div>
                 </div>
               </div>
+            </div>
 
-              <div className="col-md-6">
-                <div className="form-group">
-                  <label htmlFor="user_phone">Phone Number</label>
-                  <input
-                    type="tel"
-                    id="user_phone"
-                    name="user_phone"
-                    value={formData.user_phone}
-                    onChange={handleInputChange}
-                    className="form-control"
-                    placeholder="+1 (555) 123-4567"
-                  />
-                </div>
-              </div>
-
-              <div className="col-md-6">
-                <div className="form-group">
-                  <label htmlFor="company">Company Name</label>
-                  <input
-                    type="text"
-                    id="company"
-                    name="company"
-                    value={formData.company}
-                    onChange={handleInputChange}
-                    className="form-control"
-                    placeholder="Your Company Inc."
-                  />
-                </div>
-              </div>
-
-              {/* Ticket Details */}
-              <div className="col-12">
-                <h4 className="form-section-title">Ticket Details</h4>
-              </div>
-
-              <div className="col-md-6">
-                <div className="form-group">
-                  <label htmlFor="ticket_type">
-                    Issue Type <span className="required">*</span>
-                  </label>
-                  <select
-                    id="ticket_type"
-                    name="ticket_type"
-                    value={formData.ticket_type}
-                    onChange={handleInputChange}
-                    required
-                    className="form-control"
-                  >
-                    <option value="general">General Inquiry</option>
-                    <option value="technical">Technical Issue</option>
-                    <option value="billing">Billing Question</option>
-                    <option value="feature_request">Feature Request</option>
-                    <option value="bug_report">Bug Report</option>
-                    <option value="account">Account Issue</option>
-                  </select>
-                </div>
-              </div>
-
-              <div className="col-md-6">
-                <div className="form-group">
-                  <label htmlFor="category">Category</label>
-                  <select
-                    id="category"
-                    name="category"
-                    value={formData.category || ''}
-                    onChange={handleInputChange}
-                    className="form-control"
-                    disabled={categoriesLoading}
-                  >
-                    <option value="">Select a category</option>
-                    {Array.isArray(categories) && categories.map(cat => (
-                      <option key={cat.id} value={cat.id}>
-                        {cat.name}
-                      </option>
-                    ))}
-                  </select>
-                </div>
-              </div>
-
-              <div className="col-12">
-                <div className="form-group">
-                  <label htmlFor="title">
-                    Subject <span className="required">*</span>
-                  </label>
-                  <input
-                    type="text"
-                    id="title"
-                    name="title"
-                    value={formData.title}
-                    onChange={handleInputChange}
-                    required
-                    className="form-control"
-                    placeholder="Brief description of your issue"
-                  />
-                </div>
-              </div>
-
-              <div className="col-12">
-                <div className="form-group">
-                  <label htmlFor="description">
-                    Description <span className="required">*</span>
-                  </label>
-                  <textarea
-                    id="description"
-                    name="description"
-                    value={formData.description}
-                    onChange={handleInputChange}
-                    required
-                    className="form-control"
-                    rows={6}
-                    placeholder="Please provide detailed information about your issue..."
-                  />
-                </div>
-              </div>
-
-              <div className="col-12">
-                <button 
-                  type="submit" 
-                  className="btn btn-primary btn-lg"
-                  disabled={isSubmitting}
-                >
-                  {isSubmitting ? (
-                    <>
-                      <span className="spinner-border spinner-border-sm me-2" role="status" aria-hidden="true"></span>
-                      Submitting...
-                    </>
-                  ) : (
-                    <>
-                      <i className="fa-solid fa-paper-plane me-2"></i>
-                      Submit Ticket
-                    </>
-                  )}
-                </button>
-              </div>
+            {/* Submit Section */}
+            <div className="form-submit-section">
+              <button 
+                type="submit" 
+                className="btn-submit-enterprise"
+                disabled={isSubmitting}
+              >
+                {isSubmitting ? (
+                  <>
+                    <span className="spinner-enterprise"></span>
+                    <span>Submitting Ticket...</span>
+                  </>
+                ) : (
+                  <>
+                    <i className="fa-solid fa-paper-plane"></i>
+                    <span>Submit Ticket</span>
+                    <i className="fa-solid fa-arrow-right"></i>
+                  </>
+                )}
+              </button>
+              <p className="submit-note">
+                <i className="fa-solid fa-clock"></i>
+                Average response time: <strong>2-4 hours</strong>
+              </p>
             </div>
           </form>
         </div>
diff --git a/gnx-react/components/pages/support/SupportCenterContent.tsx b/gnx-react/components/pages/support/SupportCenterContent.tsx
index 1743c758..22bdebfb 100644
--- a/gnx-react/components/pages/support/SupportCenterContent.tsx
+++ b/gnx-react/components/pages/support/SupportCenterContent.tsx
@@ -9,9 +9,10 @@ type ModalType = 'create' | 'knowledge' | 'status' | null;
 interface SupportCenterContentProps {
   activeModal: ModalType;
   onClose: () => void;
+  onOpenModal?: (type: ModalType) => void;
 }
 
-const SupportCenterContent = ({ activeModal, onClose }: SupportCenterContentProps) => {
+const SupportCenterContent = ({ activeModal, onClose, onOpenModal }: SupportCenterContentProps) => {
   // Close modal on escape key
   useEffect(() => {
     const handleEscape = (e: KeyboardEvent) => {
@@ -115,7 +116,13 @@ const SupportCenterContent = ({ activeModal, onClose }: SupportCenterContentProp
 
           {/* Modal Body */}
           <div className="support-modal-body" style={{ padding: '40px' }}>
-            {activeModal === 'create' && <CreateTicketForm />}
+            {activeModal === 'create' && (
+              <CreateTicketForm onOpenStatusCheck={() => {
+                if (onOpenModal) {
+                  onOpenModal('status');
+                }
+              }} />
+            )}
             {activeModal === 'knowledge' && <KnowledgeBase />}
             {activeModal === 'status' && <TicketStatusCheck />}
           </div>
diff --git a/gnx-react/components/pages/support/TicketStatusCheck.tsx b/gnx-react/components/pages/support/TicketStatusCheck.tsx
index a1d419e9..ac437741 100644
--- a/gnx-react/components/pages/support/TicketStatusCheck.tsx
+++ b/gnx-react/components/pages/support/TicketStatusCheck.tsx
@@ -39,122 +39,233 @@ const TicketStatusCheck = () => {
     });
   };
 
+  const getRelativeTime = (dateString: string) => {
+    const date = new Date(dateString);
+    const now = new Date();
+    const diffMs = now.getTime() - date.getTime();
+    const diffMins = Math.floor(diffMs / 60000);
+    const diffHours = Math.floor(diffMins / 60);
+    const diffDays = Math.floor(diffHours / 24);
+
+    if (diffMins < 60) return `${diffMins} minute${diffMins !== 1 ? 's' : ''} ago`;
+    if (diffHours < 24) return `${diffHours} hour${diffHours !== 1 ? 's' : ''} ago`;
+    if (diffDays < 7) return `${diffDays} day${diffDays !== 1 ? 's' : ''} ago`;
+    return formatDate(dateString);
+  };
+
+  const getStatusIcon = (statusName: string) => {
+    const status = statusName.toLowerCase();
+    if (status.includes('open') || status.includes('new')) return 'fa-inbox';
+    if (status.includes('progress') || status.includes('working')) return 'fa-spinner';
+    if (status.includes('pending') || status.includes('waiting')) return 'fa-clock';
+    if (status.includes('resolved') || status.includes('closed')) return 'fa-check-circle';
+    return 'fa-ticket';
+  };
+
+  const getPriorityIcon = (priorityName: string) => {
+    const priority = priorityName.toLowerCase();
+    if (priority.includes('urgent') || priority.includes('critical')) return 'fa-exclamation-triangle';
+    if (priority.includes('high')) return 'fa-arrow-up';
+    if (priority.includes('medium')) return 'fa-minus';
+    if (priority.includes('low')) return 'fa-arrow-down';
+    return 'fa-flag';
+  };
+
   return (
-    <div className="ticket-status-check">
+    <div className="ticket-status-check enterprise-status-check">
       <div className="row justify-content-center">
-        <div className="col-12 col-lg-8">
-          <div className="form-header text-center">
+        <div className="col-12">
+          <div className="status-header-enterprise">
+            <div className="status-header-icon">
+              <i className="fa-solid fa-magnifying-glass"></i>
+            </div>
             <h2>Check Ticket Status</h2>
-            <p>Enter your ticket number to view the current status and details of your support request.</p>
+            <p>Track your support request in real-time with instant status updates</p>
           </div>
 
-          <form onSubmit={handleSubmit} className="status-search-form">
-            <div className="search-input-group">
-              <input
-                type="text"
-                value={ticketNumber}
-                onChange={(e) => setTicketNumber(e.target.value)}
-                placeholder="Enter your ticket number (e.g., TKT-20231015-ABCDE)"
-                required
-                className="form-control"
-              />
+          <form onSubmit={handleSubmit} className="status-search-form-enterprise">
+            <div className="search-container">
+              <div className="search-input-wrapper">
+                <i className="fa-solid fa-ticket search-icon"></i>
+                <input
+                  type="text"
+                  value={ticketNumber}
+                  onChange={(e) => setTicketNumber(e.target.value.toUpperCase())}
+                  placeholder="TKT-YYYYMMDD-XXXXX"
+                  required
+                  className="search-input-enterprise"
+                  pattern="TKT-\d{8}-[A-Z0-9]{5}"
+                  title="Please enter a valid ticket number (e.g., TKT-20231015-ABCDE)"
+                />
+                {ticketNumber && (
+                  <button
+                    type="button"
+                    className="clear-btn"
+                    onClick={() => {
+                      setTicketNumber('');
+                      setTicket(null);
+                      setSearchError(null);
+                    }}
+                  >
+                    <i className="fa-solid fa-times"></i>
+                  </button>
+                )}
+              </div>
               <button 
                 type="submit" 
-                className="btn btn-primary"
+                className="btn-search-enterprise"
                 disabled={isSearching}
               >
                 {isSearching ? (
                   <>
-                    <span className="spinner-border spinner-border-sm me-2" role="status" aria-hidden="true"></span>
-                    Searching...
+                    <span className="spinner-enterprise"></span>
+                    <span>Searching...</span>
                   </>
                 ) : (
                   <>
-                    <i className="fa-solid fa-search me-2"></i>
-                    Check Status
+                    <i className="fa-solid fa-search"></i>
+                    <span>Search</span>
                   </>
                 )}
               </button>
             </div>
+            <p className="search-hint">
+              <i className="fa-solid fa-info-circle"></i>
+              Enter your ticket number exactly as it appears in your confirmation email
+            </p>
           </form>
 
           {searchError && (
-            <div className="alert alert-danger mt-4" role="alert">
-              <i className="fa-solid fa-triangle-exclamation me-2"></i>
-              {searchError}
+            <div className="alert-enterprise alert-error">
+              <i className="fa-solid fa-exclamation-circle"></i>
+              <div>
+                <strong>Ticket Not Found</strong>
+                <p>{searchError}</p>
+              </div>
             </div>
           )}
 
           {ticket && (
-            <div className="ticket-details">
-              <div className="ticket-header">
-                <div className="ticket-number">
-                  <i className="fa-solid fa-ticket me-2"></i>
-                  {ticket.ticket_number}
+            <div className="ticket-details-enterprise">
+              {/* Header Section */}
+              <div className="ticket-header-enterprise">
+                <div className="ticket-number-section">
+                  <span className="ticket-label">Ticket Number</span>
+                  <div className="ticket-number-display">
+                    <i className="fa-solid fa-ticket"></i>
+                    <span>{ticket.ticket_number}</span>
+                    <button
+                      className="btn-copy-inline"
+                      onClick={() => {
+                        navigator.clipboard.writeText(ticket.ticket_number);
+                        const btn = document.querySelector('.btn-copy-inline');
+                        if (btn) {
+                          const originalHTML = btn.innerHTML;
+                          btn.innerHTML = '<i class="fa-solid fa-check"></i>';
+                          setTimeout(() => {
+                            btn.innerHTML = originalHTML;
+                          }, 2000);
+                        }
+                      }}
+                    >
+                      <i className="fa-solid fa-copy"></i>
+                    </button>
+                  </div>
                 </div>
                 <div 
-                  className="ticket-status-badge"
-                  style={{ backgroundColor: ticket.status_color }}
+                  className="status-badge-enterprise"
+                  style={{ 
+                    backgroundColor: ticket.status_color || '#6366f1',
+                    boxShadow: `0 0 20px ${ticket.status_color}33`
+                  }}
                 >
-                  {ticket.status_name}
+                  <i className={`fa-solid ${getStatusIcon(ticket.status_name)}`}></i>
+                  <span>{ticket.status_name}</span>
                 </div>
               </div>
 
-              <div className="ticket-info">
-                <h3>{ticket.title}</h3>
-                <div className="ticket-meta">
-                  <div className="meta-item">
-                    <i className="fa-solid fa-calendar me-2"></i>
-                    <strong>Created:</strong> {formatDate(ticket.created_at)}
+              {/* Info Cards Section */}
+              <div className="ticket-info-cards">
+                <div className="info-card">
+                  <i className="fa-solid fa-calendar-plus"></i>
+                  <div>
+                    <span className="card-label">Created</span>
+                    <span className="card-value">{getRelativeTime(ticket.created_at)}</span>
                   </div>
-                  <div className="meta-item">
-                    <i className="fa-solid fa-clock me-2"></i>
-                    <strong>Last Updated:</strong> {formatDate(ticket.updated_at)}
+                </div>
+                <div className="info-card">
+                  <i className="fa-solid fa-clock"></i>
+                  <div>
+                    <span className="card-label">Last Updated</span>
+                    <span className="card-value">{getRelativeTime(ticket.updated_at)}</span>
                   </div>
-                  {ticket.priority_name && (
-                    <div className="meta-item">
-                      <i className="fa-solid fa-flag me-2"></i>
-                      <strong>Priority:</strong> 
+                </div>
+                {ticket.priority_name && (
+                  <div className="info-card">
+                    <i className={`fa-solid ${getPriorityIcon(ticket.priority_name)}`}></i>
+                    <div>
+                      <span className="card-label">Priority</span>
                       <span 
-                        className="priority-badge ms-2"
-                        style={{ backgroundColor: ticket.priority_color }}
+                        className="card-value priority-value"
+                        style={{ color: ticket.priority_color }}
                       >
                         {ticket.priority_name}
                       </span>
                     </div>
-                  )}
-                  {ticket.category_name && (
-                    <div className="meta-item">
-                      <i className="fa-solid fa-folder me-2"></i>
-                      <strong>Category:</strong> {ticket.category_name}
+                  </div>
+                )}
+                {ticket.category_name && (
+                  <div className="info-card">
+                    <i className="fa-solid fa-folder-open"></i>
+                    <div>
+                      <span className="card-label">Category</span>
+                      <span className="card-value">{ticket.category_name}</span>
                     </div>
-                  )}
-                </div>
+                  </div>
+                )}
+              </div>
 
-                <div className="ticket-description">
-                  <h4>Description</h4>
+              {/* Main Content */}
+              <div className="ticket-content-section">
+                <div className="content-header">
+                  <h3>{ticket.title}</h3>
+                  <div className="content-meta">
+                    <span><i className="fa-solid fa-user"></i> {ticket.user_name}</span>
+                    {ticket.company && (
+                      <span><i className="fa-solid fa-building"></i> {ticket.company}</span>
+                    )}
+                  </div>
+                </div>
+                
+                <div className="description-section">
+                  <h4><i className="fa-solid fa-align-left"></i> Description</h4>
                   <p>{ticket.description}</p>
                 </div>
 
-                {ticket.messages && ticket.messages.length > 0 && (
-                  <div className="ticket-messages">
-                    <h4>Messages ({ticket.messages.length})</h4>
-                    <div className="messages-list">
+                {/* Messages Section */}
+                {ticket.messages && ticket.messages.filter(msg => !msg.is_internal).length > 0 && (
+                  <div className="messages-section-enterprise">
+                    <h4>
+                      <i className="fa-solid fa-comments"></i> 
+                      Conversation 
+                      <span className="count-badge">{ticket.messages.filter(msg => !msg.is_internal).length}</span>
+                    </h4>
+                    <div className="messages-list-enterprise">
                       {ticket.messages
                         .filter(msg => !msg.is_internal)
-                        .map((message, index) => (
-                          <div key={message.id} className="message-item">
-                            <div className="message-header">
-                              <div className="message-author">
-                                <i className="fa-solid fa-user-circle me-2"></i>
-                                {message.author_name || message.author_email}
-                              </div>
-                              <div className="message-date">
-                                {formatDate(message.created_at)}
-                              </div>
+                        .map((message) => (
+                          <div key={message.id} className="message-card-enterprise">
+                            <div className="message-avatar">
+                              <i className="fa-solid fa-user"></i>
                             </div>
-                            <div className="message-content">
-                              {message.content}
+                            <div className="message-content-wrapper">
+                              <div className="message-header-enterprise">
+                                <span className="message-author">{message.author_name || message.author_email}</span>
+                                <span className="message-time">{getRelativeTime(message.created_at)}</span>
+                              </div>
+                              <div className="message-text">
+                                {message.content}
+                              </div>
                             </div>
                           </div>
                         ))}
@@ -162,22 +273,22 @@ const TicketStatusCheck = () => {
                   </div>
                 )}
 
+                {/* Activity Timeline */}
                 {ticket.activities && ticket.activities.length > 0 && (
-                  <div className="ticket-timeline">
-                    <h4>Activity Timeline</h4>
-                    <div className="timeline-list">
+                  <div className="timeline-section-enterprise">
+                    <h4>
+                      <i className="fa-solid fa-list-check"></i> 
+                      Activity Timeline
+                    </h4>
+                    <div className="timeline-items">
                       {ticket.activities.slice(0, 5).map((activity, index) => (
-                        <div key={activity.id} className="timeline-item">
-                          <div className="timeline-icon">
+                        <div key={activity.id} className="timeline-item-enterprise">
+                          <div className="timeline-marker">
                             <i className="fa-solid fa-circle"></i>
                           </div>
-                          <div className="timeline-content">
-                            <div className="timeline-description">
-                              {activity.description}
-                            </div>
-                            <div className="timeline-date">
-                              {formatDate(activity.created_at)}
-                            </div>
+                          <div className="timeline-content-wrapper">
+                            <div className="timeline-text">{activity.description}</div>
+                            <div className="timeline-time">{getRelativeTime(activity.created_at)}</div>
                           </div>
                         </div>
                       ))}
@@ -185,6 +296,21 @@ const TicketStatusCheck = () => {
                   </div>
                 )}
               </div>
+
+              {/* Footer Actions */}
+              <div className="ticket-footer-enterprise">
+                <div className="footer-info">
+                  <i className="fa-solid fa-shield-check"></i>
+                  <span>This ticket is securely tracked and monitored by our support team</span>
+                </div>
+                <button 
+                  className="btn-refresh"
+                  onClick={() => handleSubmit({ preventDefault: () => {} } as FormEvent<HTMLFormElement>)}
+                >
+                  <i className="fa-solid fa-rotate"></i>
+                  Refresh Status
+                </button>
+              </div>
             </div>
           )}
         </div>
diff --git a/gnx-react/components/shared/layout/footer/Footer.tsx b/gnx-react/components/shared/layout/footer/Footer.tsx
index 908658ab..94996922 100644
--- a/gnx-react/components/shared/layout/footer/Footer.tsx
+++ b/gnx-react/components/shared/layout/footer/Footer.tsx
@@ -60,8 +60,8 @@ const Footer = () => {
                       <Image 
                         src={logoSrc} 
                         alt="Logo" 
-                        width={160}
-                        height={120}
+                        width={120}
+                        height={90}
                         style={{ 
                           width: 'auto',
                           height: 'auto'
diff --git a/gnx-react/public/styles/layout/_banner.scss b/gnx-react/public/styles/layout/_banner.scss
index b05c4200..ed10a684 100644
--- a/gnx-react/public/styles/layout/_banner.scss
+++ b/gnx-react/public/styles/layout/_banner.scss
@@ -800,23 +800,30 @@
         .cta-primary {
           display: inline-flex;
           align-items: center;
-          gap: 8px;
-          background: linear-gradient(135deg, #1e40af, #0ea5e9);
-          color: white;
-          padding: 14px 28px;
-          border-radius: 8px;
+          gap: 10px;
+          background: linear-gradient(135deg, #1a365d, #2563eb);
+          color: #ffffff !important;
+          padding: 16px 32px;
+          border-radius: 6px;
           font-weight: 600;
           text-decoration: none;
           transition: all 0.3s ease;
-          box-shadow: 0 6px 24px rgba(30, 64, 175, 0.3);
+          box-shadow: 0 4px 14px rgba(26, 54, 93, 0.25);
           font-size: 15px;
+          letter-spacing: 0.3px;
           cursor: pointer;
           user-select: none;
           -webkit-tap-highlight-color: transparent;
+          border: 1px solid rgba(255, 255, 255, 0.1);
+
+          span, i {
+            color: #ffffff !important;
+          }
 
           &:hover {
             transform: translateY(-2px);
-            box-shadow: 0 8px 32px rgba(30, 64, 175, 0.4);
+            box-shadow: 0 6px 20px rgba(26, 54, 93, 0.35);
+            background: linear-gradient(135deg, #1e40af, #3b82f6);
           }
           
           &:active {
@@ -824,7 +831,7 @@
           }
 
           i {
-            font-size: 15px;
+            font-size: 14px;
             transition: transform 0.3s ease;
           }
 
@@ -836,25 +843,31 @@
         .cta-secondary {
           display: inline-flex;
           align-items: center;
-          gap: 8px;
-          background: transparent;
-          color: white;
-          padding: 14px 28px;
-          border: 2px solid rgba(255, 255, 255, 0.2);
-          border-radius: 8px;
+          gap: 10px;
+          background: rgba(255, 255, 255, 0.05);
+          color: #ffffff !important;
+          padding: 16px 32px;
+          border: 2px solid rgba(255, 255, 255, 0.3);
+          border-radius: 6px;
           font-weight: 600;
           text-decoration: none;
           transition: all 0.3s ease;
           backdrop-filter: blur(10px);
           font-size: 15px;
+          letter-spacing: 0.3px;
           cursor: pointer;
           user-select: none;
           -webkit-tap-highlight-color: transparent;
 
+          span, i {
+            color: #ffffff !important;
+          }
+
           &:hover {
-            background: rgba(255, 255, 255, 0.1);
-            border-color: rgba(255, 255, 255, 0.4);
+            background: rgba(255, 255, 255, 0.15);
+            border-color: rgba(255, 255, 255, 0.5);
             transform: translateY(-2px);
+            box-shadow: 0 4px 14px rgba(255, 255, 255, 0.1);
           }
           
           &:active {
@@ -862,7 +875,7 @@
           }
 
           i {
-            font-size: 15px;
+            font-size: 14px;
           }
         }
       }
diff --git a/gnx-react/public/styles/layout/_footer.scss b/gnx-react/public/styles/layout/_footer.scss
index 8e99fb4f..806e374b 100644
--- a/gnx-react/public/styles/layout/_footer.scss
+++ b/gnx-react/public/styles/layout/_footer.scss
@@ -54,7 +54,7 @@
       img {
         filter: brightness(0) invert(1); // Make logo white for dark footer
         transition: all 0.3s ease;
-        max-height: 120px;
+        max-height: 90px;
         width: auto;
       }
       
@@ -479,7 +479,7 @@
     }
     
     .footer-logo img {
-      max-height: 100px;
+      max-height: 75px;
     }
     
     .security-badges-left,
@@ -511,7 +511,7 @@
     }
     
     .footer-logo img {
-      max-height: 80px;
+      max-height: 60px;
     }
     
     .security-badges-left,
@@ -540,7 +540,7 @@
 @media (max-width: 575.98px) {
   .footer-logo-section {
     .footer-logo img {
-      max-height: 60px;
+      max-height: 45px;
     }
     
     .security-badges-left,
diff --git a/gnx-react/public/styles/layout/_header.scss b/gnx-react/public/styles/layout/_header.scss
index 151e5b22..205e4543 100644
--- a/gnx-react/public/styles/layout/_header.scss
+++ b/gnx-react/public/styles/layout/_header.scss
@@ -71,13 +71,16 @@
     .navbar__dropdown-label {
       position: relative;
       padding-right: 25px;
+      padding: 10px 25px 10px 15px;
+      border-radius: 8px;
+      transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
       
       &::after {
         content: "\f107";
         font-family: "Font Awesome 6 Free";
         font-weight: 900;
         position: absolute;
-        right: 0;
+        right: 8px;
         top: 50%;
         transform: translateY(-50%);
         font-size: 12px;
@@ -87,6 +90,17 @@
       
       &:hover {
         color: var(--enterprise-gold);
+        background: rgba(255, 255, 255, 0.05);
+        
+        &::after {
+          color: var(--enterprise-gold);
+          transform: translateY(-50%) rotate(180deg);
+        }
+      }
+      
+      &.navbar__item-active {
+        color: var(--enterprise-gold);
+        background: rgba(212, 175, 55, 0.1);
         
         &::after {
           color: var(--enterprise-gold);
@@ -101,71 +115,103 @@
       }
     }
     
-    &:hover .navbar__dropdown-label::after {
-      transform: translateY(-50%) rotate(180deg);
+    &:hover .navbar__dropdown-label {
+      color: var(--enterprise-gold);
+      background: rgba(255, 255, 255, 0.05);
+      
+      &::after {
+        transform: translateY(-50%) rotate(180deg);
+        color: var(--enterprise-gold);
+      }
     }
   }
 
   .navbar__sub-menu {
-    position: absolute;
-    top: calc(100% + 8px);
-    left: 50%;
-    transform: translateX(-50%);
-    background: rgba(0, 0, 0, 0.92);
-    border-radius: 8px;
+    position: absolute !important;
+    top: calc(100% + 12px) !important;
+    left: 50% !important;
+    transform: translateX(-50%) !important;
+    background: #1a1a1a !important;
+    border-radius: 12px;
     box-shadow: 
-      0 20px 60px rgba(0, 0, 0, 0.5),
-      0 8px 25px rgba(0, 0, 0, 0.3),
-      inset 0 1px 0 rgba(255, 255, 255, 0.08);
-    padding: 4px 0;
-    min-width: 240px;
+      0 25px 70px rgba(0, 0, 0, 0.7),
+      0 10px 35px rgba(0, 0, 0, 0.5),
+      0 0 0 1px rgba(255, 255, 255, 0.2) !important;
+    padding: 12px !important;
+    min-width: 280px !important;
+    max-width: 320px;
+    max-height: 500px;
+    overflow-y: auto;
+    overflow-x: hidden;
     opacity: 0;
     visibility: hidden;
-    transform: translateX(-50%) translateY(-10px) scale(0.96);
     transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
-    z-index: 1000;
-    border: 1px solid rgba(255, 255, 255, 0.12);
-    backdrop-filter: blur(20px);
+    z-index: 9999 !important;
+    backdrop-filter: blur(25px) saturate(180%);
+    
+    // Custom scrollbar styles
+    &::-webkit-scrollbar {
+      width: 6px;
+    }
+    
+    &::-webkit-scrollbar-track {
+      background: rgba(255, 255, 255, 0.05);
+      border-radius: 10px;
+      margin: 8px 0;
+    }
+    
+    &::-webkit-scrollbar-thumb {
+      background: rgba(212, 175, 55, 0.4);
+      border-radius: 10px;
+      
+      &:hover {
+        background: rgba(212, 175, 55, 0.6);
+      }
+    }
     
     &.show {
-      opacity: 1;
-      visibility: visible;
-      transform: translateX(-50%) translateY(0) scale(1);
+      opacity: 1 !important;
+      visibility: visible !important;
+      transform: translateX(-50%) translateY(0) scale(1) !important;
+      display: block !important;
     }
     
     &::before {
       content: "";
       position: absolute;
-      top: -7px;
+      top: -8px;
       left: 50%;
       transform: translateX(-50%);
       width: 0;
       height: 0;
-      border-left: 7px solid transparent;
-      border-right: 7px solid transparent;
-      border-bottom: 7px solid rgba(0, 0, 0, 0.92);
-      filter: drop-shadow(0 -2px 6px rgba(0, 0, 0, 0.4));
+      border-left: 8px solid transparent;
+      border-right: 8px solid transparent;
+      border-bottom: 8px solid #1a1a1a;
+      filter: drop-shadow(0 -3px 8px rgba(0, 0, 0, 0.5));
     }
     
     li {
       list-style: none;
-      margin: 1px 6px;
-      border-radius: 6px;
-      overflow: hidden;
+      margin: 2px 0;
+      border-radius: 8px;
+      overflow: visible;
+      opacity: 1 !important;
+      visibility: visible !important;
       
       a {
-        display: flex;
-        align-items: center;
-        padding: 10px 16px;
-        color: rgba(255, 255, 255, 0.85);
-        font-size: 13px;
-        font-weight: 500;
-        transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
+        display: block !important;
+        padding: 14px 20px !important;
+        color: #ffffff !important;
+        font-size: 14px !important;
+        font-weight: 500 !important;
+        transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
         position: relative;
-        text-decoration: none;
-        border-radius: 6px;
-        letter-spacing: 0.2px;
-        line-height: 1.4;
+        text-decoration: none !important;
+        border-radius: 8px;
+        letter-spacing: 0.3px;
+        line-height: 1.5;
+        opacity: 1 !important;
+        visibility: visible !important;
         
         &::before {
           content: "";
@@ -173,30 +219,33 @@
           left: 0;
           top: 0;
           bottom: 0;
-          width: 2px;
+          width: 3px;
           background: linear-gradient(135deg, var(--enterprise-gold), #f4d03f);
           transform: scaleY(0);
-          transition: transform 0.25s ease;
-          border-radius: 0 1px 1px 0;
+          transition: transform 0.3s cubic-bezier(0.4, 0, 0.2, 1);
+          border-radius: 0 2px 2px 0;
         }
         
         &::after {
           content: "→";
           position: absolute;
-          right: 16px;
+          right: 20px;
           opacity: 0;
-          transform: translateX(-3px);
-          transition: all 0.25s ease;
+          transform: translateX(-5px);
+          transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
           color: var(--enterprise-gold);
-          font-weight: 600;
-          font-size: 10px;
+          font-weight: 700;
+          font-size: 14px;
         }
         
         &:hover {
           color: var(--enterprise-gold);
-          background: rgba(212, 175, 55, 0.12);
-          transform: translateX(3px);
-          box-shadow: 0 2px 8px rgba(212, 175, 55, 0.15);
+          background: linear-gradient(135deg, rgba(212, 175, 55, 0.18), rgba(212, 175, 55, 0.08));
+          transform: translateX(4px);
+          box-shadow: 
+            0 4px 12px rgba(212, 175, 55, 0.2),
+            inset 0 1px 0 rgba(255, 255, 255, 0.1);
+          padding-right: 35px;
           
           &::before {
             transform: scaleY(1);
@@ -210,9 +259,11 @@
         
         &.active-current-sub {
           color: var(--enterprise-gold);
-          background: rgba(212, 175, 55, 0.18);
+          background: linear-gradient(135deg, rgba(212, 175, 55, 0.22), rgba(212, 175, 55, 0.12));
           font-weight: 600;
-          box-shadow: 0 1px 6px rgba(212, 175, 55, 0.25);
+          box-shadow: 
+            0 2px 10px rgba(212, 175, 55, 0.3),
+            inset 0 1px 0 rgba(255, 255, 255, 0.15);
           
           &::before {
             transform: scaleY(1);
@@ -222,34 +273,34 @@
       
       // Loading and error states
       .text-muted {
-        color: rgba(255, 255, 255, 0.6);
+        color: rgba(255, 255, 255, 0.65) !important;
         font-style: italic;
-        font-size: 12px;
-        padding: 10px 16px;
+        font-size: 13px;
+        padding: 14px 20px;
         display: flex;
         align-items: center;
-        gap: 6px;
-        letter-spacing: 0.2px;
+        gap: 8px;
+        letter-spacing: 0.3px;
         
         &::before {
           content: "⏳";
           animation: spin 1s linear infinite;
-          font-size: 10px;
+          font-size: 12px;
         }
       }
       
       .text-danger {
-        color: #ff6b6b;
-        font-size: 12px;
-        padding: 10px 16px;
+        color: #ff6b6b !important;
+        font-size: 13px;
+        padding: 14px 20px;
         display: flex;
         align-items: center;
-        gap: 6px;
-        letter-spacing: 0.2px;
+        gap: 8px;
+        letter-spacing: 0.3px;
         
         &::before {
           content: "⚠️";
-          font-size: 10px;
+          font-size: 12px;
         }
       }
     }
@@ -259,6 +310,17 @@
     from { transform: rotate(0deg); }
     to { transform: rotate(360deg); }
   }
+  
+  @keyframes fadeInSlideUp {
+    from {
+      opacity: 0;
+      transform: translateY(10px);
+    }
+    to {
+      opacity: 1;
+      transform: translateY(0);
+    }
+  }
 
   .navbar__options {
     display: flex;
@@ -349,21 +411,102 @@
       }
     }
   }
+  
+  .navbar__item--has-children {
+    .navbar__dropdown-label {
+      &:hover {
+        color: var(--primary-color);
+        background: rgba(0, 0, 0, 0.04);
+        
+        &::after {
+          color: var(--primary-color);
+        }
+      }
+      
+      &.navbar__item-active {
+        color: var(--primary-color);
+        background: rgba(212, 175, 55, 0.12);
+        
+        &::after {
+          color: var(--primary-color);
+        }
+      }
+    }
+    
+    &:hover .navbar__dropdown-label {
+      color: var(--primary-color);
+      background: rgba(0, 0, 0, 0.04);
+      
+      &::after {
+        color: var(--primary-color);
+      }
+    }
+  }
 
   .navbar__sub-menu {
-    background-color: white;
-    border: 1px solid rgba(0, 0, 0, 0.1);
+    background: #ffffff;
+    border: 1px solid rgba(0, 0, 0, 0.12);
+    box-shadow: 
+      0 25px 70px rgba(0, 0, 0, 0.15),
+      0 10px 35px rgba(0, 0, 0, 0.08),
+      0 0 0 1px rgba(0, 0, 0, 0.08);
+    backdrop-filter: blur(25px) saturate(180%);
     
     &::before {
-      border-bottom-color: white;
+      border-bottom-color: #ffffff;
+    }
+    
+    // Custom scrollbar for light mode
+    &::-webkit-scrollbar-track {
+      background: rgba(0, 0, 0, 0.05);
+    }
+    
+    &::-webkit-scrollbar-thumb {
+      background: rgba(212, 175, 55, 0.5);
+      
+      &:hover {
+        background: rgba(212, 175, 55, 0.7);
+      }
     }
     
     li a {
-      color: var(--secondary-color);
+      display: block !important;
+      color: #222222 !important;
+      opacity: 1 !important;
+      visibility: visible !important;
       
-      &:hover {
+      &::before {
+        background: linear-gradient(135deg, var(--primary-color), var(--enterprise-gold));
+      }
+      
+      &::after {
         color: var(--primary-color);
       }
+      
+      &:hover {
+        color: var(--primary-color) !important;
+        background: linear-gradient(135deg, rgba(212, 175, 55, 0.15), rgba(212, 175, 55, 0.08));
+        box-shadow: 
+          0 4px 12px rgba(212, 175, 55, 0.15),
+          inset 0 1px 0 rgba(255, 255, 255, 0.3);
+      }
+      
+      &.active-current-sub {
+        color: var(--primary-color) !important;
+        background: linear-gradient(135deg, rgba(212, 175, 55, 0.2), rgba(212, 175, 55, 0.1));
+        box-shadow: 
+          0 2px 10px rgba(212, 175, 55, 0.2),
+          inset 0 1px 0 rgba(255, 255, 255, 0.4);
+      }
+    }
+    
+    // Loading and error states for light mode
+    .text-muted {
+      color: rgba(0, 0, 0, 0.55) !important;
+    }
+    
+    .text-danger {
+      color: #dc3545 !important;
     }
   }
 
@@ -936,6 +1079,20 @@
 }
 
 // Responsive styles for enterprise header
+@media (max-width: 1199.98px) {
+  .tp-header {
+    .navbar__sub-menu {
+      min-width: 240px;
+      max-width: 280px;
+      
+      li a {
+        padding: 12px 18px;
+        font-size: 13px;
+      }
+    }
+  }
+}
+
 @media (max-width: 991.98px) {
   .tp-header {
     .navbar__menu {
diff --git a/gnx-react/public/styles/pages/_support-center.scss b/gnx-react/public/styles/pages/_support-center.scss
index 79330e9a..b11b2136 100644
--- a/gnx-react/public/styles/pages/_support-center.scss
+++ b/gnx-react/public/styles/pages/_support-center.scss
@@ -3337,3 +3337,1115 @@
   }
 }
 
+/* ==== 
+|| --------- Enterprise Form Styles ---------
+|| ==== */
+
+// Enterprise Form Header
+.form-header-enterprise {
+  text-align: center;
+  margin-bottom: 3rem;
+  position: relative;
+
+  .form-header-icon {
+    width: 80px;
+    height: 80px;
+    margin: 0 auto 1.5rem;
+    background: linear-gradient(135deg, var(--enterprise-gold) 0%, #d4af37 100%);
+    border-radius: 50%;
+    display: flex;
+    align-items: center;
+    justify-content: center;
+    box-shadow: 0 10px 30px rgba(218, 165, 32, 0.3);
+
+    i {
+      font-size: 2.5rem;
+      color: #0f172a;
+    }
+  }
+
+  h2 {
+    font-size: 2.5rem;
+    font-weight: 800;
+    color: #0f172a;
+    margin-bottom: 1rem;
+    letter-spacing: -0.5px;
+  }
+
+  p {
+    font-size: 1.15rem;
+    color: #64748b;
+    max-width: 700px;
+    margin: 0 auto 1.5rem;
+  }
+
+  .info-banner {
+    display: flex;
+    align-items: center;
+    gap: 1rem;
+    padding: 1.25rem 1.5rem;
+    background: linear-gradient(135deg, rgba(59, 130, 246, 0.08) 0%, rgba(99, 102, 241, 0.08) 100%);
+    border: 1.5px solid rgba(99, 102, 241, 0.2);
+    border-radius: 12px;
+    max-width: 700px;
+    margin: 0 auto;
+
+    i {
+      font-size: 1.75rem;
+      color: #6366f1;
+    }
+
+    div {
+      text-align: left;
+      flex: 1;
+
+      strong {
+        display: block;
+        color: #1e293b;
+        font-weight: 700;
+        margin-bottom: 0.25rem;
+        font-size: 1rem;
+      }
+
+      span {
+        color: #64748b;
+        font-size: 0.9rem;
+      }
+    }
+  }
+}
+
+// Enterprise Alert
+.alert-enterprise {
+  display: flex;
+  align-items: flex-start;
+  gap: 1rem;
+  padding: 1.25rem 1.5rem;
+  border-radius: 12px;
+  margin-bottom: 2rem;
+
+  i {
+    font-size: 1.5rem;
+    flex-shrink: 0;
+    margin-top: 0.125rem;
+  }
+
+  div {
+    flex: 1;
+
+    strong {
+      display: block;
+      font-weight: 700;
+      margin-bottom: 0.25rem;
+    }
+
+    p {
+      margin: 0;
+      opacity: 0.9;
+    }
+  }
+
+  &.alert-error {
+    background: linear-gradient(135deg, rgba(239, 68, 68, 0.1) 0%, rgba(220, 38, 38, 0.05) 100%);
+    border: 1.5px solid rgba(239, 68, 68, 0.3);
+    color: #991b1b;
+
+    i {
+      color: #dc2626;
+    }
+  }
+}
+
+// Enterprise Form Sections
+.support-form-enterprise {
+  .form-section {
+    margin-bottom: 3rem;
+    padding: 2rem;
+    background: #ffffff;
+    border-radius: 16px;
+    border: 2px solid #e2e8f0;
+    transition: all 0.3s ease;
+
+    &:hover {
+      border-color: rgba(218, 165, 32, 0.3);
+      box-shadow: 0 8px 24px rgba(0, 0, 0, 0.06);
+    }
+
+    .section-header {
+      display: flex;
+      align-items: center;
+      gap: 0.75rem;
+      margin-bottom: 2rem;
+      padding-bottom: 1rem;
+      border-bottom: 2px solid #e2e8f0;
+
+      i {
+        font-size: 1.5rem;
+        color: var(--enterprise-gold);
+      }
+
+      h3 {
+        font-size: 1.5rem;
+        font-weight: 700;
+        color: #0f172a;
+        margin: 0;
+      }
+    }
+  }
+
+  .form-group-enterprise {
+    margin-bottom: 1.5rem;
+
+    .form-label-enterprise {
+      display: flex;
+      align-items: center;
+      gap: 0.5rem;
+      margin-bottom: 0.75rem;
+      font-weight: 600;
+      color: #1e293b;
+      font-size: 0.95rem;
+
+      .required-badge {
+        background: linear-gradient(135deg, #ef4444 0%, #dc2626 100%);
+        color: #ffffff;
+        padding: 0.15rem 0.5rem;
+        border-radius: 4px;
+        font-size: 0.7rem;
+        font-weight: 700;
+        text-transform: uppercase;
+        letter-spacing: 0.3px;
+      }
+
+      .optional-badge {
+        background: #e2e8f0;
+        color: #64748b;
+        padding: 0.15rem 0.5rem;
+        border-radius: 4px;
+        font-size: 0.7rem;
+        font-weight: 600;
+        text-transform: uppercase;
+        letter-spacing: 0.3px;
+      }
+
+      .char-count {
+        margin-left: auto;
+        color: #94a3b8;
+        font-size: 0.85rem;
+        font-weight: 500;
+      }
+    }
+
+    .input-with-icon,
+    .select-with-icon {
+      position: relative;
+
+      i {
+        position: absolute;
+        left: 1.25rem;
+        top: 50%;
+        transform: translateY(-50%);
+        color: #94a3b8;
+        font-size: 1.1rem;
+        pointer-events: none;
+        z-index: 1;
+      }
+    }
+
+    .form-control-enterprise {
+      width: 100%;
+      padding: 1rem 1.25rem 1rem 3.25rem;
+      border: 2px solid #cbd5e1;
+      border-radius: 12px;
+      font-size: 1rem;
+      color: #1e293b;
+      background: #ffffff;
+      transition: all 0.3s ease;
+      font-family: inherit;
+
+      &:hover {
+        border-color: #94a3b8;
+      }
+
+      &:focus {
+        outline: none;
+        border-color: var(--enterprise-gold);
+        box-shadow: 0 0 0 4px rgba(218, 165, 32, 0.1);
+      }
+
+      &::placeholder {
+        color: #94a3b8;
+      }
+
+      &.error {
+        border-color: #ef4444;
+        
+        &:focus {
+          border-color: #ef4444;
+          box-shadow: 0 0 0 4px rgba(239, 68, 68, 0.1);
+        }
+      }
+
+      &.select-enterprise {
+        appearance: none;
+        background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%2364748b' d='M6 9L1 4h10z'/%3E%3C/svg%3E");
+        background-repeat: no-repeat;
+        background-position: right 1.25rem center;
+        padding-right: 3rem;
+        cursor: pointer;
+      }
+    }
+
+    .textarea-wrapper {
+      position: relative;
+
+      .textarea-enterprise {
+        padding: 1.25rem;
+        padding-left: 1.25rem !important;
+        resize: vertical;
+        min-height: 150px;
+        line-height: 1.6;
+      }
+
+      .textarea-footer {
+        display: flex;
+        align-items: center;
+        gap: 0.5rem;
+        margin-top: 0.75rem;
+        padding: 0.75rem 1rem;
+        background: linear-gradient(135deg, rgba(245, 158, 11, 0.08) 0%, rgba(251, 146, 60, 0.05) 100%);
+        border-radius: 8px;
+        color: #92400e;
+        font-size: 0.85rem;
+
+        i {
+          color: #f59e0b;
+        }
+      }
+    }
+
+    .field-error {
+      display: block;
+      margin-top: 0.5rem;
+      color: #ef4444;
+      font-size: 0.85rem;
+      font-weight: 500;
+    }
+  }
+}
+
+// Submit Section
+.form-submit-section {
+  text-align: center;
+  margin-top: 3rem;
+
+  .btn-submit-enterprise {
+    display: inline-flex;
+    align-items: center;
+    gap: 0.75rem;
+    padding: 1.25rem 3rem;
+    background: linear-gradient(135deg, var(--enterprise-gold) 0%, #d4af37 100%);
+    color: #0f172a;
+    border: none;
+    border-radius: 12px;
+    font-size: 1.1rem;
+    font-weight: 700;
+    cursor: pointer;
+    transition: all 0.3s ease;
+    box-shadow: 0 8px 24px rgba(218, 165, 32, 0.3);
+
+    i {
+      font-size: 1.2rem;
+    }
+
+    &:hover:not(:disabled) {
+      transform: translateY(-2px);
+      box-shadow: 0 12px 32px rgba(218, 165, 32, 0.4);
+    }
+
+    &:active:not(:disabled) {
+      transform: translateY(0);
+    }
+
+    &:disabled {
+      opacity: 0.7;
+      cursor: not-allowed;
+    }
+
+    .spinner-enterprise {
+      width: 20px;
+      height: 20px;
+      border: 3px solid rgba(15, 23, 42, 0.2);
+      border-top-color: #0f172a;
+      border-radius: 50%;
+      animation: spin 0.8s linear infinite;
+    }
+  }
+
+  .submit-note {
+    display: flex;
+    align-items: center;
+    justify-content: center;
+    gap: 0.5rem;
+    margin-top: 1rem;
+    color: #64748b;
+    font-size: 0.95rem;
+
+    i {
+      color: var(--enterprise-gold);
+    }
+
+    strong {
+      color: #1e293b;
+    }
+  }
+}
+
+// Enhanced Success State
+.ticket-success {
+  .ticket-number-container {
+    background: linear-gradient(135deg, rgba(218, 165, 32, 0.08) 0%, rgba(212, 175, 55, 0.05) 100%);
+    border: 2px solid rgba(218, 165, 32, 0.3);
+    border-radius: 16px;
+    padding: 2rem;
+    margin: 2rem auto;
+    max-width: 600px;
+
+    .ticket-number-label {
+      font-size: 0.9rem;
+      color: #64748b;
+      font-weight: 600;
+      text-transform: uppercase;
+      letter-spacing: 0.5px;
+      margin-bottom: 0.75rem;
+    }
+
+    .ticket-number-value {
+      font-size: 2rem;
+      font-weight: 800;
+      font-family: 'Courier New', monospace;
+      color: var(--enterprise-gold);
+      letter-spacing: 1px;
+      margin-bottom: 1rem;
+    }
+
+    .btn-copy-ticket {
+      background: var(--enterprise-gold);
+      color: #0f172a;
+      border: none;
+      padding: 0.5rem 1.5rem;
+      border-radius: 8px;
+      font-weight: 600;
+      cursor: pointer;
+      transition: all 0.3s ease;
+
+      &:hover {
+        transform: translateY(-2px);
+        box-shadow: 0 4px 12px rgba(218, 165, 32, 0.3);
+      }
+    }
+  }
+
+  .success-actions {
+    display: flex;
+    gap: 1rem;
+    justify-content: center;
+    flex-wrap: wrap;
+    margin-top: 2rem;
+
+    .btn-outline {
+      background: transparent;
+      border: 2px solid var(--enterprise-gold);
+      color: var(--enterprise-gold);
+      padding: 1rem 2rem;
+      border-radius: 10px;
+      font-weight: 600;
+      transition: all 0.3s ease;
+
+      &:hover {
+        background: var(--enterprise-gold);
+        color: #0f172a;
+        transform: translateY(-2px);
+      }
+    }
+  }
+}
+
+/* ==== 
+|| --------- Enterprise Status Check Styles ---------
+|| ==== */
+
+.status-header-enterprise {
+  text-align: center;
+  margin-bottom: 3rem;
+
+  .status-header-icon {
+    width: 80px;
+    height: 80px;
+    margin: 0 auto 1.5rem;
+    background: linear-gradient(135deg, #6366f1 0%, #8b5cf6 100%);
+    border-radius: 50%;
+    display: flex;
+    align-items: center;
+    justify-content: center;
+    box-shadow: 0 10px 30px rgba(99, 102, 241, 0.3);
+
+    i {
+      font-size: 2.5rem;
+      color: #ffffff;
+    }
+  }
+
+  h2 {
+    font-size: 2.5rem;
+    font-weight: 800;
+    color: #0f172a;
+    margin-bottom: 1rem;
+  }
+
+  p {
+    font-size: 1.15rem;
+    color: #64748b;
+    max-width: 700px;
+    margin: 0 auto;
+  }
+}
+
+.status-search-form-enterprise {
+  margin-bottom: 2rem;
+
+  .search-container {
+    display: flex;
+    gap: 1rem;
+    max-width: 800px;
+    margin: 0 auto;
+
+    @media (max-width: 767px) {
+      flex-direction: column;
+    }
+
+    .search-input-wrapper {
+      position: relative;
+      flex: 1;
+
+      .search-icon {
+        position: absolute;
+        left: 1.25rem;
+        top: 50%;
+        transform: translateY(-50%);
+        color: #94a3b8;
+        font-size: 1.2rem;
+        pointer-events: none;
+      }
+
+      .search-input-enterprise {
+        width: 100%;
+        padding: 1.25rem 3.5rem 1.25rem 3.5rem;
+        border: 2px solid #cbd5e1;
+        border-radius: 12px;
+        font-size: 1.1rem;
+        font-family: 'Courier New', monospace;
+        font-weight: 600;
+        color: #1e293b;
+        background: #ffffff;
+        transition: all 0.3s ease;
+
+        &:hover {
+          border-color: #94a3b8;
+        }
+
+        &:focus {
+          outline: none;
+          border-color: #6366f1;
+          box-shadow: 0 0 0 4px rgba(99, 102, 241, 0.1);
+        }
+
+        &::placeholder {
+          font-family: inherit;
+          color: #94a3b8;
+        }
+      }
+
+      .clear-btn {
+        position: absolute;
+        right: 1.25rem;
+        top: 50%;
+        transform: translateY(-50%);
+        background: #e2e8f0;
+        border: none;
+        width: 32px;
+        height: 32px;
+        border-radius: 50%;
+        display: flex;
+        align-items: center;
+        justify-content: center;
+        cursor: pointer;
+        transition: all 0.2s ease;
+
+        i {
+          color: #64748b;
+        }
+
+        &:hover {
+          background: #cbd5e1;
+        }
+      }
+    }
+
+    .btn-search-enterprise {
+      display: flex;
+      align-items: center;
+      gap: 0.75rem;
+      padding: 1.25rem 2rem;
+      background: linear-gradient(135deg, #6366f1 0%, #8b5cf6 100%);
+      color: #ffffff;
+      border: none;
+      border-radius: 12px;
+      font-size: 1.1rem;
+      font-weight: 700;
+      cursor: pointer;
+      transition: all 0.3s ease;
+      white-space: nowrap;
+
+      &:hover:not(:disabled) {
+        transform: translateY(-2px);
+        box-shadow: 0 8px 24px rgba(99, 102, 241, 0.4);
+      }
+
+      &:disabled {
+        opacity: 0.7;
+        cursor: not-allowed;
+      }
+
+      .spinner-enterprise {
+        width: 18px;
+        height: 18px;
+        border: 2px solid rgba(255, 255, 255, 0.3);
+        border-top-color: #ffffff;
+        border-radius: 50%;
+        animation: spin 0.8s linear infinite;
+      }
+    }
+  }
+
+  .search-hint {
+    display: flex;
+    align-items: center;
+    justify-content: center;
+    gap: 0.5rem;
+    margin-top: 1rem;
+    color: #64748b;
+    font-size: 0.9rem;
+
+    i {
+      color: #6366f1;
+    }
+  }
+}
+
+// Ticket Details Enterprise
+.ticket-details-enterprise {
+  background: #ffffff;
+  border-radius: 20px;
+  border: 2px solid #e2e8f0;
+  overflow: hidden;
+  margin-top: 2rem;
+  box-shadow: 0 10px 40px rgba(0, 0, 0, 0.08);
+
+  .ticket-header-enterprise {
+    background: linear-gradient(135deg, #0f172a 0%, #1e293b 100%);
+    padding: 2rem;
+    display: flex;
+    justify-content: space-between;
+    align-items: center;
+    gap: 1.5rem;
+    flex-wrap: wrap;
+
+    .ticket-number-section {
+      .ticket-label {
+        display: block;
+        color: rgba(255, 255, 255, 0.7);
+        font-size: 0.85rem;
+        font-weight: 600;
+        text-transform: uppercase;
+        letter-spacing: 0.5px;
+        margin-bottom: 0.5rem;
+      }
+
+      .ticket-number-display {
+        display: flex;
+        align-items: center;
+        gap: 0.75rem;
+        font-family: 'Courier New', monospace;
+        font-size: 1.5rem;
+        font-weight: 700;
+        color: #ffffff;
+
+        .btn-copy-inline {
+          background: rgba(255, 255, 255, 0.1);
+          border: 1px solid rgba(255, 255, 255, 0.2);
+          color: #ffffff;
+          padding: 0.5rem;
+          border-radius: 8px;
+          cursor: pointer;
+          transition: all 0.2s ease;
+
+          &:hover {
+            background: rgba(255, 255, 255, 0.2);
+          }
+        }
+      }
+    }
+
+    .status-badge-enterprise {
+      display: flex;
+      align-items: center;
+      gap: 0.5rem;
+      padding: 0.75rem 1.5rem;
+      border-radius: 50px;
+      color: #ffffff;
+      font-weight: 700;
+      font-size: 1rem;
+      text-transform: capitalize;
+
+      i {
+        font-size: 1.1rem;
+      }
+    }
+  }
+
+  .ticket-info-cards {
+    display: grid;
+    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
+    gap: 1rem;
+    padding: 1.5rem 2rem;
+    background: #f8fafc;
+    border-bottom: 2px solid #e2e8f0;
+
+    .info-card {
+      display: flex;
+      align-items: center;
+      gap: 1rem;
+      padding: 1rem;
+      background: #ffffff;
+      border-radius: 12px;
+      border: 1px solid #e2e8f0;
+
+      i {
+        font-size: 1.75rem;
+        color: var(--enterprise-gold);
+      }
+
+      div {
+        flex: 1;
+
+        .card-label {
+          display: block;
+          color: #64748b;
+          font-size: 0.8rem;
+          font-weight: 600;
+          text-transform: uppercase;
+          letter-spacing: 0.3px;
+          margin-bottom: 0.25rem;
+        }
+
+        .card-value {
+          display: block;
+          color: #1e293b;
+          font-size: 0.95rem;
+          font-weight: 700;
+
+          &.priority-value {
+            font-weight: 800;
+          }
+        }
+      }
+    }
+  }
+
+  .ticket-content-section {
+    padding: 2rem;
+
+    .content-header {
+      margin-bottom: 2rem;
+
+      h3 {
+        font-size: 1.75rem;
+        font-weight: 700;
+        color: #0f172a;
+        margin-bottom: 0.75rem;
+      }
+
+      .content-meta {
+        display: flex;
+        gap: 1.5rem;
+        flex-wrap: wrap;
+        color: #64748b;
+
+        span {
+          display: flex;
+          align-items: center;
+          gap: 0.5rem;
+
+          i {
+            color: var(--enterprise-gold);
+          }
+        }
+      }
+    }
+
+    .description-section {
+      margin-bottom: 2rem;
+      padding: 1.5rem;
+      background: #f8fafc;
+      border-radius: 12px;
+      border-left: 4px solid var(--enterprise-gold);
+
+      h4 {
+        display: flex;
+        align-items: center;
+        gap: 0.5rem;
+        font-size: 1.1rem;
+        font-weight: 700;
+        color: #1e293b;
+        margin-bottom: 1rem;
+
+        i {
+          color: var(--enterprise-gold);
+        }
+      }
+
+      p {
+        color: #475569;
+        line-height: 1.7;
+        white-space: pre-wrap;
+      }
+    }
+  }
+
+  .messages-section-enterprise {
+    margin-top: 2rem;
+    padding-top: 2rem;
+    border-top: 2px solid #e2e8f0;
+
+    h4 {
+      display: flex;
+      align-items: center;
+      gap: 0.75rem;
+      font-size: 1.25rem;
+      font-weight: 700;
+      color: #1e293b;
+      margin-bottom: 1.5rem;
+
+      i {
+        color: #6366f1;
+      }
+
+      .count-badge {
+        background: #6366f1;
+        color: #ffffff;
+        padding: 0.25rem 0.75rem;
+        border-radius: 50px;
+        font-size: 0.85rem;
+        font-weight: 700;
+      }
+    }
+
+    .messages-list-enterprise {
+      display: flex;
+      flex-direction: column;
+      gap: 1rem;
+
+      .message-card-enterprise {
+        display: flex;
+        gap: 1rem;
+        padding: 1.25rem;
+        background: #f8fafc;
+        border-radius: 12px;
+        border: 1px solid #e2e8f0;
+
+        .message-avatar {
+          width: 40px;
+          height: 40px;
+          background: linear-gradient(135deg, #6366f1 0%, #8b5cf6 100%);
+          border-radius: 50%;
+          display: flex;
+          align-items: center;
+          justify-content: center;
+          flex-shrink: 0;
+
+          i {
+            color: #ffffff;
+            font-size: 1.1rem;
+          }
+        }
+
+        .message-content-wrapper {
+          flex: 1;
+
+          .message-header-enterprise {
+            display: flex;
+            justify-content: space-between;
+            align-items: center;
+            margin-bottom: 0.75rem;
+            gap: 1rem;
+
+            .message-author {
+              font-weight: 700;
+              color: #1e293b;
+            }
+
+            .message-time {
+              color: #94a3b8;
+              font-size: 0.85rem;
+            }
+          }
+
+          .message-text {
+            color: #475569;
+            line-height: 1.6;
+            white-space: pre-wrap;
+          }
+        }
+      }
+    }
+  }
+
+  .timeline-section-enterprise {
+    margin-top: 2rem;
+    padding-top: 2rem;
+    border-top: 2px solid #e2e8f0;
+
+    h4 {
+      display: flex;
+      align-items: center;
+      gap: 0.75rem;
+      font-size: 1.25rem;
+      font-weight: 700;
+      color: #1e293b;
+      margin-bottom: 1.5rem;
+
+      i {
+        color: var(--enterprise-gold);
+      }
+    }
+
+    .timeline-items {
+      position: relative;
+      padding-left: 2rem;
+
+      &::before {
+        content: '';
+        position: absolute;
+        left: 0.375rem;
+        top: 0;
+        bottom: 0;
+        width: 2px;
+        background: #e2e8f0;
+      }
+
+      .timeline-item-enterprise {
+        position: relative;
+        margin-bottom: 1.5rem;
+
+        .timeline-marker {
+          position: absolute;
+          left: -2rem;
+          top: 0;
+          width: 20px;
+          height: 20px;
+          background: var(--enterprise-gold);
+          border-radius: 50%;
+          display: flex;
+          align-items: center;
+          justify-content: center;
+
+          i {
+            color: #0f172a;
+            font-size: 0.5rem;
+          }
+        }
+
+        .timeline-content-wrapper {
+          .timeline-text {
+            color: #334155;
+            font-weight: 600;
+            margin-bottom: 0.25rem;
+          }
+
+          .timeline-time {
+            color: #94a3b8;
+            font-size: 0.85rem;
+          }
+        }
+
+        &:last-child {
+          margin-bottom: 0;
+        }
+      }
+    }
+  }
+
+  .ticket-footer-enterprise {
+    display: flex;
+    justify-content: space-between;
+    align-items: center;
+    gap: 1rem;
+    padding: 1.5rem 2rem;
+    background: #f8fafc;
+    border-top: 2px solid #e2e8f0;
+    flex-wrap: wrap;
+
+    .footer-info {
+      display: flex;
+      align-items: center;
+      gap: 0.5rem;
+      color: #64748b;
+      font-size: 0.9rem;
+
+      i {
+        color: #10b981;
+        font-size: 1.1rem;
+      }
+    }
+
+    .btn-refresh {
+      display: flex;
+      align-items: center;
+      gap: 0.5rem;
+      padding: 0.75rem 1.5rem;
+      background: linear-gradient(135deg, var(--enterprise-gold) 0%, #d4af37 100%);
+      color: #0f172a;
+      border: none;
+      border-radius: 10px;
+      font-weight: 700;
+      cursor: pointer;
+      transition: all 0.3s ease;
+
+      &:hover {
+        transform: translateY(-2px);
+        box-shadow: 0 4px 12px rgba(218, 165, 32, 0.3);
+      }
+
+      i {
+        font-size: 1.1rem;
+      }
+    }
+  }
+}
+
+@keyframes spin {
+  to {
+    transform: rotate(360deg);
+  }
+}
+
+// Responsive Enterprise Styles
+@media only screen and (max-width: 991.98px) {
+  .form-header-enterprise {
+    .form-header-icon {
+      width: 70px;
+      height: 70px;
+
+      i {
+        font-size: 2rem;
+      }
+    }
+
+    h2 {
+      font-size: 2rem;
+    }
+
+    p {
+      font-size: 1.05rem;
+    }
+  }
+
+  .ticket-details-enterprise {
+    .ticket-info-cards {
+      grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
+    }
+  }
+}
+
+@media only screen and (max-width: 767.98px) {
+  .form-header-enterprise {
+    .form-header-icon {
+      width: 60px;
+      height: 60px;
+
+      i {
+        font-size: 1.75rem;
+      }
+    }
+
+    h2 {
+      font-size: 1.75rem;
+    }
+
+    p {
+      font-size: 1rem;
+    }
+
+    .info-banner {
+      flex-direction: column;
+      text-align: center;
+
+      div {
+        text-align: center;
+      }
+    }
+  }
+
+  .status-header-enterprise {
+    .status-header-icon {
+      width: 60px;
+      height: 60px;
+
+      i {
+        font-size: 1.75rem;
+      }
+    }
+
+    h2 {
+      font-size: 1.75rem;
+    }
+
+    p {
+      font-size: 1rem;
+    }
+  }
+
+  .support-form-enterprise {
+    .form-section {
+      padding: 1.5rem;
+    }
+  }
+
+  .ticket-details-enterprise {
+    .ticket-header-enterprise {
+      flex-direction: column;
+      align-items: flex-start;
+      padding: 1.5rem;
+    }
+
+    .ticket-info-cards {
+      grid-template-columns: 1fr;
+      padding: 1rem;
+    }
+
+    .ticket-content-section {
+      padding: 1.5rem;
+    }
+
+    .ticket-footer-enterprise {
+      flex-direction: column;
+      text-align: center;
+      
+      .btn-refresh {
+        width: 100%;
+        justify-content: center;
+      }
+    }
+  }
+}
+